ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.33

3.3 Rating 1,172 Reviews

57 %

of reviewers recommend ETX Capital UK

Company Reviews

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Metrics

3.3

Based on 1,172 reviews

Customer Service
Communication Channels	Email

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Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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ETX Capital UK 1 star review on 24th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I think the Pip Calc is an excellent tool. It would be a good improvement to have it that once you have entered the entry and stop loss into the Pip Calc, then the New Order tab is automatically filled in too. This would save recapturing. Another improvement would be that your monthly profit/loss statement should all be stated in your account currency as well as the actual trade currencies. Thanks Peter Horn”

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Posted 11 years ago

“I have been with ETX for over a year now and really pleased with their service. I did try few other brokers , just to see what else is out there, but each time had to admit that etx was much better. There is always a direct access to people you need to talk to, its really east to get in touch with them and I never had to wait on the phone for ages, like with few other brokers. their platform (trader pro) is just what I need - no stupid useless features that I have seen with other providers, their platform is simple enough, its not overly complicated with unnecessary things which only slow down my pc. etx guys have the best spread for the market I trade and everything is transparent. Yes there were some minor issues like any other prober would have, but the difference is that etx is good at fixing things quick and hassle free. I am always chased by other companies to switch , but I am sticking with etx , as they have been the best really.”

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Posted 11 years ago

“An easy to use platform in respect of the internet based platform. The App needs more work evidently.”

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Posted 11 years ago

“ETX is the best platform on the market, easy to log in and navigate, easy to place trades and brilliant that trades start from as little as 50p. Easy to set stop losses and profit limits and trailing stops. Great educational tools. Much better than your major competitors. Thanks”

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Posted 11 years ago

“Etx is a good platform with which I am a client. I have a few problems that are holding you guys back. - I have a Trader Pro Account but I do not do any chart analysis on you charting platform as it is basic at best. Looking at something like tradingview.com where not only get more history than your charts, but has more options, free, better performance, the same charts can be viewed on Ipads, Andriod tablets with all the drawings unlike your mobile versions. - Need to add some main crypto currency pairs like BTC/USD LTC/USD ect. - Need 0.1 or at least 0.5 amount on the dax like you have on the sp500 and gold - Andriod platform crashes a lot and you can't set default settings on the charts, it always goes to 1min chart which is not helpful.”

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Posted 11 years ago

“Exploited a position by giving me just 39 minutes after 11pm on Sunday night to add additional funds to my account . As I did not do so (as I was asleep!), they closed the position triggering a loss of more than £1,200. I complained and they said tough. Appalling customer service - avoid!”

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Posted 11 years ago

“There are very occasional problems with my monthly statements otherwise I would have given a five star rating. There spreads are reasonably tight and I have never had execution problems. I like being able to bet less than one pound per point on volatile commodities like gold.”

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Posted 11 years ago

“Very responsive customer support, great and reliable platform.”

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Posted 11 years ago

“Binary platform is great - love the experience with the countdown timer, generates good dose of adrenaline. Excellent flexibility on time as well with 30, 60, 120s periods. Very helpful and personal support from customer manager. Excellent - would recommend to anyone as much easier to use than my IG account.”

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Posted 11 years ago

“A visually easy to use platform with fast execution. 1st year of trading no problems or issues or slippage. Education - good on-going seminars, webinars (for those not in London). ETX were recommended to me and I have recommended to others, which you wouldn't do if you weren't happy with your broker / trading platform.”

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Posted 11 years ago

“The most important service for is the latest autochartist weekly briefing emailed constantly. Keep up the good work. Your services are extremely enhancing one to be more committed as a”

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Posted 11 years ago

“I enjoy trading with ETX, expecially the trade through charts. Though I always say you can judge a company best when things don't go quite so well, and when my trade had a glitch, calling up ETX was fast and they quickly remedied the situation, no questions asked. Very good platform, very good servie.”

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Posted 11 years ago

“Platform not always the easiest to work with when amending orders.”

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Posted 11 years ago

“Charts could be better on an I pad, allowing lines etc to be used Commission and overnight charges are complicated as there is no standard rule that I have worked out easy to place trade orders and mobile apps are good to monitor live trades when running”

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Posted 11 years ago

“I am new to trading on FOREX and have found ETX CAPITAL easy to navigate and understand. As a newcomer its also very helpful to have stakes down to 50p.”

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Posted 11 years ago

“Have been using ETX for a few years now - and great to see how they have kept adding to and improving the service. Being able to monitor trades and see charts on my iPhone is a real plus.”

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Posted 11 years ago

“I have found that over the last few years that the customer service has been brilliant. The safety of my investments is good the interventions on my sometimes exposed risks has protected me from getting into debt especially when I have not put on stops and the market has moved suddenly. The information using the platform tools is good although for me a bit too technical. The video explanation that are on the site help a lot and I feel valued as a customer. I have advised friends that using this company is a fun and enjoyable way to be involved in the stock markets and the only thing that could make it better still is if there was a customer open forum where we could share information and gain more insights on trading.”

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Posted 11 years ago

“The TraderPro platform is nearly very good, but unfortunately its lack of historic data is the primary cause of my dissatisfaction. What I need is more data, especially on the smaller timeframes. The 5 minute to 30 minute timeframe only offers 2 weeks of data, which is very poor. And the slightly larger timeframes 60M to 240M only offer 4 months. The forex futures is even worse: the daily and weekly only offer 5 months of data. This is simply too poor to consider using. Otherwise the user interface is a pleasure to use.”

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Posted 11 years ago

“web platform is fantastic. Mobile platform can be improved. specially charting side”

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Posted 11 years ago

“I trade with ETX on the MT4 platform. At the moment I only trade small amounts to test the performance of the platform/broker, before committing serious money. To date, I am very impressed with the stability of the system, and at the moment no slippage. This is the single biggest reason for a trader rejecting a broker, in my opinion, and this will be tested with larger lots over the coming weeks, but, so far, so good. If I can trade with no/little slippage of orders, I will be closing down other brokerage accounts and transferring funds to ETX. Happy trading. Happy to discuss any matters. Ray Zerafa”

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Posted 11 years ago

ETX Capital UK is rated 3.3 based on 1,172 reviews