ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.33

3.3 Rating 1,172 Reviews

57 %

of reviewers recommend ETX Capital UK

Company Reviews

Questions

Metrics

3.3

Based on 1,172 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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ETX Capital UK 1 star review on 24th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No efficient customer service . Never get back with reply . Specially Binary option has lots of problem and real improvement to encourage trader .”

Helpful Report

Posted 11 years ago

“Honest platform, suits your different style of trading. Lots of indicators to choose from and just pick whatever suits your style.”

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Posted 11 years ago

“Great platform, easy to use yet very functional. Trustworthy guys too which is VERY important!”

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Posted 11 years ago

“Trading platform on PC easy to use and I find to be quite intuitive. Fast response times. Only issue is with the iPhone app where I can't seem to close a trade although i can do almost everything else. Overall a good experience.”

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Posted 11 years ago

“Helpful, pleasant, prompt to provide information and return calls.”

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Posted 11 years ago

“Easy to use. Excellent customer support!! Great extras such as training webinars. Highly recommend!”

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Posted 11 years ago

“Very easy to use and friendly customer service”

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Posted 11 years ago

“Have a smaller spread on the Nasdaq (US Tech)”

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Posted 11 years ago

“My spread trading company of choice and I have recently shifted most of my funds from another provider after testing out for a while. 1. Tight spreads (who wants to trade markets out of hours anyway?). I like that spread on commodity futures is close to daily rolling spread, so avoiding daily financing charges. 2. Customer service is pretty good. A payment went missing (fault of my bank) and they stayed in regular contact seeking to work it out. Polite leading to mutual respect rather than delusions of Gordon Gekko as I have experienced elsewhere. 3. Website works efficiently and I find trades are executed quickly. Have had no experience of slippage issues. 4. No messing about with taking money out, which is reassuring. 5. iPhone and iPad apps are pretty good with room for improvement. Cons (take note ETX): 1. Charting on web platform is poor. I use other software for charting (MT4 with another company) and the free daily Real Time Pro. I think if you are serious should use a specialist chart provider anyway, but ETX really could improve. 2. Bonuses are very unattractive. You would have to massively overtrade your account to come close to getting the benefit of it, unless you are a crazed repetitive scalper. How about some sensible loyalty bonus for swing traders and position traders who keep to sensible risk limits, to show you are not just trying to recruit account-blowers? 3. Education, news etc is nothing special compared to competitors. Morning video update is, frankly, crap.”

Helpful Report

Posted 11 years ago

“on a cfd account, unable to trade small caps/aim due to high charges. also as a new account client I found to much time is spent on tradeing cash and commoditys, to hit a bonus target, and no time to do anything else,,,sorry”

Helpful Report

Posted 11 years ago

“Good mobile platform, average execution. Spreads are quite good in normal hours but very uncompetitive during non-standard hours eg wall street 6 point spread!”

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Posted 11 years ago

“I have been using ETX Capital since October 2013. I have used other trading companies but this is the best one for me. I can trade using my I pad which is very convenient and the customer services are excellent. I stopped trading for about a month and a very friendly voice asked if I was alright and could he help. I was very impressed. Peter holt”

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Posted 11 years ago

“Easy to use, incredible staff, helpful.tips. I truly have no complaints”

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Posted 11 years ago

“Very easy to use with an understandable and user friendly interface. A bit tricky on ipad mini since the platform has been redesigned ( very small and hard to read numbers.)”

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Posted 11 years ago

“Excellent spreads, excellent trading platforms and excellent service, need I say more.”

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Posted 11 years ago

“The site is very easy to use and clearly laid out. The colour scheme also helps in making things stand out. Well done all round.”

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Posted 11 years ago

“The platform whether online or by app is easy to use, clear and to place a trade is very quick and efficient. There is the opportunity to save a series of trades in a watchlist and also to place a series of different orders on positions. One of the best platforms in the industry”

Helpful Report

Posted 11 years ago

“The platform is easy to use and effective. The Android application is not so good, however the Apple application is more reliable. The spreads are competitive and the range of forex currencies are wide.”

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Posted 11 years ago

“Platform is good compared to another one I use but i don't use it often as to limitation of my capital. As i usually trade the daily charts i don't have the capital yet to take a lot of trades because of the stop loss needed. Would have been great for people like me who don't have a large capital base to be able to trade at 10p a point. Also the android app could do with some improvement. The charts always crash”

Helpful Report

Posted 11 years ago

“just love it; intuitive and easy to use; even without training one can find their way around but there are tons of educational materials to guide you through.”

Helpful Report

Posted 11 years ago

ETX Capital UK is rated 3.3 based on 1,172 reviews