ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.33

3.3 Rating 1,172 Reviews

57 %

of reviewers recommend ETX Capital UK

Company Reviews

Questions

Metrics

3.3

Based on 1,172 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

Write Your review

Tell us how ETX Capital UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ETX Capital UK 1 star review on 24th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am grateful I was introduced to using ETX Capital!”

Helpful Report

Posted 11 years ago

“Excellent platform and range of markets. Also appreciate the ability to trade small sizes which enables scaling in and out of postions and taking partial profit. I would like to see near and far quarter contracts in commodities as you do in forex. This would give me the ability to trade the contract with the most open interest.”

Helpful Report

Posted 11 years ago

“Not bad platform, doesn't have the range of markets that some competitors offer. but spreads are competitive. Not a great fan of systems based on Flash but as these sites go this is one of the better ones.Fairly clear and easy to navigate. Have had issues with it launching in some browsers, though usually a reload works. A useful provider to have an account with.”

Helpful Report

Posted 11 years ago

“Nothing spectacular with this platform but also not too bad a platform to trade from. Screen Colour a bit 'dark'!!! I don't think I would be able to trade with those colours for too long as I currently do with a competitor!!! Perhaps a rethink and a re design would help here I think!!! Commissions a bit high!! Perhaps above the average!!!”

Helpful Report

Posted 11 years ago

“I have found the site easy to use and easy to understand.”

Helpful Report

Posted 11 years ago

“Very easy to use platform. I wanted to test out the platform as well as the deposit & withdraw times and was super happy as deposit was instant and withdraw was very quick, infact, twice as quick than any other company. I will continue to use ETX Captial for my trading account.”

Helpful Report

Posted 11 years ago

“In find ETX very easy to use considering that I am not technically minded. The staff at the ETX office are very helpful whenever I have a system crash and have to trade over the telephone. The spreads offered by ETX are good .”

Helpful Report

Posted 11 years ago

“I started by attending a course at WTA on their recommendation. I had difficulty setting stop losses and asked for help. I was told to meet one of your customer service team at the London investor show and was promised a seminar by Nick and Oz by arrangement the following Tuesday at 10.00am. No-one contacted me so I phoned again and was promised that someone would again contact me. That call never came either. I did add more funds but I still lost all my funds eventually. I phoned again and discussed a further deposit of funds but after discussion and much thought I accept that I will probably not be a successful spreadbetter. I think that my present loss should be the end. I feel sorry that as I asked for help and was promised help that none was forthcoming”

Helpful Report

Posted 11 years ago

“Fantastic! First of all I'd like to thank the Support staff allocated to me, he was very help full and was well presented. Also I'd like to thank The IT team that none of us actually see as Clients, as the platform is very easy and aesthetically pleasing to view. Thanks!”

Helpful Report

Posted 11 years ago

“Your data is flawed. Your customer service is poor.”

Helpful Report

Posted 11 years ago

“I responded to a promotional offer and opened a new account. I have to say that the platform is excellent. Being able to trade directly from charts is a real bonus and makes trading so much easier. The iphone app is equally good and helps me to keep watch on my trades.”

Helpful Report

Posted 11 years ago

“I enjoy using your platform apart from one niggle I would like there to be an opportunity to roll over trades automatically if not requested otherwise, I lost out recently when I got my renewal dates wrong and a couple of trades were closed”

Helpful Report

Posted 11 years ago

“I have been advised previously that I could not be contacted when my trade was closed as it was a bank holiday and there was not enough staff to contact me. This left me feeling frustrated, furious and disregarded.”

Helpful Report

Posted 11 years ago

“Like the screen set up. Not happy about some of your 'stops', it seems you are more susceptible to highs and lows compared with other charts whereas I thought everyone worked off the 'real price'.”

Helpful Report

Posted 11 years ago

“I would like to request to rearrange the time period selection drop down menu to an array of buttons for easy and quick navigation thanks”

Helpful Report

Posted 11 years ago

“The platform is very easy to use and activate the best one so far”

Helpful Report

Posted 11 years ago

“Very easy to place trades and you can place £0.50 to larger amount trades on the platform. Excellent charting and indicators.”

Helpful Report

Posted 11 years ago

“Super platform (MT4 and web). Easy to use. Spreads are good.”

Helpful Report

Posted 11 years ago

“Excellent service with very professional and helpful brokers!”

Helpful Report

Posted 11 years ago

“ETX platform is easy to use and self explanatory”

Helpful Report

Posted 11 years ago

ETX Capital UK is rated 3.3 based on 1,172 reviews