ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.23

3.2 Rating 1,225 Reviews

55 %

of reviewers recommend ETX Capital UK

Company Reviews

Questions

Metrics

3.2

Based on 1,225 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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ETX Capital UK 1 star review on 3rd April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good platform. Easy to use.”

Helpful Report

Posted 11 years ago

“Only think that I don`t like is the overnight spreads and also I am not able to communicate with emails it throws me back my emails. Please check it - janis.verners@gmail.com”

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Posted 11 years ago

“Whilst I think your platform is good, your customer service is very poor. My first example of poor service is that I have been receiving costs for transactions that I have not entered into. Although the charges are small it has taken weeks to get a response from your customer services. This issue still remains unresolved. Secondly I wanted to install Autochartist onto my platform and could not see how to do this, so I emailed customer service and got an immediate response, but could not follow the instructions on the platform. I then emailed back for further help and to date I have again not received a response. It's okay now because I have gone to another site to refer to their Autochartist.”

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Posted 11 years ago

“Easy to use and understand with a good level of support if required”

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Posted 11 years ago

“Web site is fine, but the app is useless as hardly ever works.”

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Posted 11 years ago

“ETX has one of the most advanced trading platforms. The execution is really easy and quick. The charts are also equipped with modern tools for market analysis. I highly recommend this platform to anyone who wants fast and effective trade execution.”

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Posted 11 years ago

“As a novice forex trader I find the ETX platform extremely informative and user-friendly. Even with only a basic understanding of how to use trends it has been easy to set up useful graphs and most weeks ensure a 70+ percent success rate. The main challenge now is to take greater risks and commit to trades that actually make me some money!!”

Helpful Report

Posted 11 years ago

“There are quite few things I couldn't find or they appear not to work on MT4 platform or I would prefer it working a different way, e.g. cannot amend order once placed (e.g. comments); don't want the platform to save automatically but rather to ask me before I close the window or change profile; cannot find segment line or make arrows longer/narrower; cannot setup order when the market is closed; didn't find out how to extend the chart vertically without moving it around; would prefer double click on currency pair to open its chart rather than order setup window; it appears I need to have ALL charts open in order for the application to remember my setups (trendlines, notes etc) for each pair but I would prefer just to double click the pair and it would open with all my lines - so far if I do it this way then it will use my current settings for all charts I open in the same window; it would be much better to have the volume (while setting up the order) in the currency I am using rather than in lots (?); stop and target to be in pips not only current price; I couldn't find out how to get the current price above/below the horizontal line without setting it up manually as a description etc. All mentioned works in eSignal which I am currently using along with MT4 platform.”

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Posted 11 years ago

“Very helpfull ,and excellent platform”

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Posted 11 years ago

“Overnight transaction amounts not checkable.”

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Posted 11 years ago

“functional, stable and reliable. For a full 5 stars ETX just need greater clarity. That black background and very small. font size is awfull.”

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Posted 11 years ago

“I find the platform very user friendly and they have great webinars to enhance your knowledge in the specific Area that you trade. Recommended without reservations!”

Helpful Report

Posted 11 years ago

“Very easy to use platform, especially for placing, and indeed cancelling, orders. Charts are simple to customise and to create various strategy watchlists. Minimal if any, slippage from orders, other than at news spikes as is to be expected. I do have another platform, but use ETX 95% of my trading.”

Helpful Report

Posted 11 years ago

“Hi I think the Pip Calc is an excellent tool. It would be a good improvement to have it that once you have entered the entry and stop loss into the Pip Calc, then the New Order tab is automatically filled in too. This would save recapturing. Another improvement would be that your monthly profit/loss statement should all be stated in your account currency as well as the actual trade currencies. Thanks Peter Horn”

Helpful Report

Posted 11 years ago

“I have been with ETX for over a year now and really pleased with their service. I did try few other brokers , just to see what else is out there, but each time had to admit that etx was much better. There is always a direct access to people you need to talk to, its really east to get in touch with them and I never had to wait on the phone for ages, like with few other brokers. their platform (trader pro) is just what I need - no stupid useless features that I have seen with other providers, their platform is simple enough, its not overly complicated with unnecessary things which only slow down my pc. etx guys have the best spread for the market I trade and everything is transparent. Yes there were some minor issues like any other prober would have, but the difference is that etx is good at fixing things quick and hassle free. I am always chased by other companies to switch , but I am sticking with etx , as they have been the best really.”

Helpful Report

Posted 11 years ago

“An easy to use platform in respect of the internet based platform. The App needs more work evidently.”

Helpful Report

Posted 11 years ago

“ETX is the best platform on the market, easy to log in and navigate, easy to place trades and brilliant that trades start from as little as 50p. Easy to set stop losses and profit limits and trailing stops. Great educational tools. Much better than your major competitors. Thanks”

Helpful Report

Posted 11 years ago

“Etx is a good platform with which I am a client. I have a few problems that are holding you guys back. - I have a Trader Pro Account but I do not do any chart analysis on you charting platform as it is basic at best. Looking at something like tradingview.com where not only get more history than your charts, but has more options, free, better performance, the same charts can be viewed on Ipads, Andriod tablets with all the drawings unlike your mobile versions. - Need to add some main crypto currency pairs like BTC/USD LTC/USD ect. - Need 0.1 or at least 0.5 amount on the dax like you have on the sp500 and gold - Andriod platform crashes a lot and you can't set default settings on the charts, it always goes to 1min chart which is not helpful.”

Helpful Report

Posted 11 years ago

“Exploited a position by giving me just 39 minutes after 11pm on Sunday night to add additional funds to my account . As I did not do so (as I was asleep!), they closed the position triggering a loss of more than £1,200. I complained and they said tough. Appalling customer service - avoid!”

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Posted 11 years ago

“There are very occasional problems with my monthly statements otherwise I would have given a five star rating. There spreads are reasonably tight and I have never had execution problems. I like being able to bet less than one pound per point on volatile commodities like gold.”

Helpful Report

Posted 11 years ago

ETX Capital UK is rated 3.2 based on 1,225 reviews