ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.23

3.2 Rating 1,225 Reviews

55 %

of reviewers recommend ETX Capital UK

Company Reviews

Questions

Metrics

3.2

Based on 1,225 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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ETX Capital UK 1 star review on 3rd April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have a smaller spread on the Nasdaq (US Tech)”

Helpful Report

Posted 11 years ago

“My spread trading company of choice and I have recently shifted most of my funds from another provider after testing out for a while. 1. Tight spreads (who wants to trade markets out of hours anyway?). I like that spread on commodity futures is close to daily rolling spread, so avoiding daily financing charges. 2. Customer service is pretty good. A payment went missing (fault of my bank) and they stayed in regular contact seeking to work it out. Polite leading to mutual respect rather than delusions of Gordon Gekko as I have experienced elsewhere. 3. Website works efficiently and I find trades are executed quickly. Have had no experience of slippage issues. 4. No messing about with taking money out, which is reassuring. 5. iPhone and iPad apps are pretty good with room for improvement. Cons (take note ETX): 1. Charting on web platform is poor. I use other software for charting (MT4 with another company) and the free daily Real Time Pro. I think if you are serious should use a specialist chart provider anyway, but ETX really could improve. 2. Bonuses are very unattractive. You would have to massively overtrade your account to come close to getting the benefit of it, unless you are a crazed repetitive scalper. How about some sensible loyalty bonus for swing traders and position traders who keep to sensible risk limits, to show you are not just trying to recruit account-blowers? 3. Education, news etc is nothing special compared to competitors. Morning video update is, frankly, crap.”

Helpful Report

Posted 11 years ago

“on a cfd account, unable to trade small caps/aim due to high charges. also as a new account client I found to much time is spent on tradeing cash and commoditys, to hit a bonus target, and no time to do anything else,,,sorry”

Helpful Report

Posted 11 years ago

“Good mobile platform, average execution. Spreads are quite good in normal hours but very uncompetitive during non-standard hours eg wall street 6 point spread!”

Helpful Report

Posted 11 years ago

“I have been using ETX Capital since October 2013. I have used other trading companies but this is the best one for me. I can trade using my I pad which is very convenient and the customer services are excellent. I stopped trading for about a month and a very friendly voice asked if I was alright and could he help. I was very impressed. Peter holt”

Helpful Report

Posted 11 years ago

“Easy to use, incredible staff, helpful.tips. I truly have no complaints”

Helpful Report

Posted 11 years ago

“Very easy to use with an understandable and user friendly interface. A bit tricky on ipad mini since the platform has been redesigned ( very small and hard to read numbers.)”

Helpful Report

Posted 11 years ago

“Excellent spreads, excellent trading platforms and excellent service, need I say more.”

Helpful Report

Posted 11 years ago

“The site is very easy to use and clearly laid out. The colour scheme also helps in making things stand out. Well done all round.”

Helpful Report

Posted 11 years ago

“The platform whether online or by app is easy to use, clear and to place a trade is very quick and efficient. There is the opportunity to save a series of trades in a watchlist and also to place a series of different orders on positions. One of the best platforms in the industry”

Helpful Report

Posted 11 years ago

“The platform is easy to use and effective. The Android application is not so good, however the Apple application is more reliable. The spreads are competitive and the range of forex currencies are wide.”

Helpful Report

Posted 11 years ago

“Platform is good compared to another one I use but i don't use it often as to limitation of my capital. As i usually trade the daily charts i don't have the capital yet to take a lot of trades because of the stop loss needed. Would have been great for people like me who don't have a large capital base to be able to trade at 10p a point. Also the android app could do with some improvement. The charts always crash”

Helpful Report

Posted 11 years ago

“just love it; intuitive and easy to use; even without training one can find their way around but there are tons of educational materials to guide you through.”

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Posted 11 years ago

“I am grateful I was introduced to using ETX Capital!”

Helpful Report

Posted 11 years ago

“Excellent platform and range of markets. Also appreciate the ability to trade small sizes which enables scaling in and out of postions and taking partial profit. I would like to see near and far quarter contracts in commodities as you do in forex. This would give me the ability to trade the contract with the most open interest.”

Helpful Report

Posted 11 years ago

“Not bad platform, doesn't have the range of markets that some competitors offer. but spreads are competitive. Not a great fan of systems based on Flash but as these sites go this is one of the better ones.Fairly clear and easy to navigate. Have had issues with it launching in some browsers, though usually a reload works. A useful provider to have an account with.”

Helpful Report

Posted 11 years ago

“Nothing spectacular with this platform but also not too bad a platform to trade from. Screen Colour a bit 'dark'!!! I don't think I would be able to trade with those colours for too long as I currently do with a competitor!!! Perhaps a rethink and a re design would help here I think!!! Commissions a bit high!! Perhaps above the average!!!”

Helpful Report

Posted 11 years ago

“I have found the site easy to use and easy to understand.”

Helpful Report

Posted 11 years ago

“Very easy to use platform. I wanted to test out the platform as well as the deposit & withdraw times and was super happy as deposit was instant and withdraw was very quick, infact, twice as quick than any other company. I will continue to use ETX Captial for my trading account.”

Helpful Report

Posted 11 years ago

“In find ETX very easy to use considering that I am not technically minded. The staff at the ETX office are very helpful whenever I have a system crash and have to trade over the telephone. The spreads offered by ETX are good .”

Helpful Report

Posted 11 years ago

ETX Capital UK is rated 3.2 based on 1,225 reviews