ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.33

3.3 Rating 1,172 Reviews

57 %

of reviewers recommend ETX Capital UK

Company Reviews

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Metrics

3.3

Based on 1,172 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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ETX Capital UK 1 star review on 24th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent platform. excellent charts. fast execution. minimal slippage by comparison to other brokers around news events. downsides:- ipad platform times out too quickly IMO. when bouncing between Apps reading news events and checking external charting apps. When I go back to manage my trade, the server has timed out! 300 seconds is not long enough. Also, the web platform does not auto-adjust the main window depending on which web browser I'm using. I maybe abroad, or with someone else and away from my own PC. I could be using Safari, Avant browser,etc but the price tickets are zoomed in! Other than those minor niggles, I see very little room for improvement. hope that helps! :-) Daniel Shiel”

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Posted 11 years ago

“Simple to use, reliable, happy with the overall service”

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Posted 11 years ago

“My views mainly in Etx binary, it look not good as compare to other broker. etx binary many time error on system. example two occasion my self I want to take position but system said insufficient fund, but there was fund in my account. i reported this it take four days to solved problem. also when you placed trade it take longer to approve as compare other broker. example for this options when you take position it quick to approval on the same second. The third problems of etx binary option is i was placed two position expired 08:00am. both position i won but the fund not credited to my account, also i reported it and it take three days the money to be credited to my account. more detail for this issue you can get from your Sam Gee (etx staff). Those problem above it make me very disappointing. however am very happy on other platform i.e. etx MT4 and forex pro. Fourth your required to improve time zone of position. example position should be 15min, 30m, 45min, 1hr, 1hr and half and 2hrs. If you do those recommendation, your platform will be good enough to compare with other rivals such as 24option or banc de binary. Thanks for request my review Halfan Mwembamba”

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Posted 11 years ago

“ETX Capital is my number one broker. The company is managed very well. The staff is fully trained and can attend to any queries from customers very quickly. ETX Capital is one of the few brokers that allow trading with micro lots which is perfectly for beginner traders. Since I have started with ETX Capital in 2011, I have never found it necessary to go to another broker. There are no delays in execution of trades in any way. A lot of training and support is offered and support via Auto Chartist is superb. The charting platform managed by Messrs. Ariel Charts is good and also have good indicators. I am amazed that so few people in the larger trading community know of ETX Capital. All in all a great company.”

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Posted 11 years ago

“The best thing about ETX Is the graphs! It's simple to use and you can trade directly from the charts. Also, the customer service is phenomenal. One criticism with ETX is the guaranteed stop loss which isn't always guaranteed!”

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Posted 11 years ago

“The main functions seem very good The main problem I have is minimising charts and also putting them into separate tabs - that function isn't really that obvious to users”

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Posted 11 years ago

“1. Use the Traderpro platform and find it to be very good except when news events are occurring and then it is very hard to get filled. 2. Like the marketing concept of giving customers a trading rebates and I hope to take advantage of that offer again at some stage. 3. The only area where I have had issues is with support n the MT4 platform and recently someone (Lucien, I think) promised to call back but never did. I had to fix the issues myself which took quite some time. In summary a very good service. Regards, Fintan”

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Posted 11 years ago

“Good provider, solid platforms! Have tested a few financial trading brokers in the past and have so far found etx to be the best of the bunch!”

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Posted 11 years ago

“Good FX provider. Been trading with their MT4 platform for over 8 months and have very few complaints...good support from customer service!”

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Posted 11 years ago

“Joined after one of their training seminars - so far really enjoying the educational videos and market commentary. The introductory Trader platform is just what I need at this stage and hope to progress soon....”

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Posted 11 years ago

“Really enjoying the Binary Trading addition..The platforms are comprehensive with basic functionality all the way to automated trading and custom charting via MT4. Spreads are kept tight and there are some good leverage CFD's available if you're feeling lucky! Would recommend!”

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Posted 11 years ago

“Really good as far as FX goes - great variety in that they offer 4 platforms which is great when you're just starting out!”

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Posted 11 years ago

“etx Capital has been in business for quite some time and it shows in their approach to customer service - really good communication whenever there's issues! can highly recommend!”

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Posted 11 years ago

“Great user-friendly platforms. Loved the experience and was treated with great personalized service from the moment I made an account with Etx Capital. Definitely will be recommending them.”

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Posted 11 years ago

“Not a great websi”

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Posted 11 years ago

“Simple, straightforward platform. I have accounts with other spread betting companies, but I'd have to say this is the most streamlined; in terms of process (joining/deposit/withdrawing) and ease of use. Support are very helpful.”

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Posted 11 years ago

“I love the the experience of using the product and all the learning material they provide for you to develop.”

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Posted 11 years ago

“Joined etx from one of their competitors and so far the experience has been great! low spreads and pips means my trades have better chance of ending in the money...support is swift and efficient and arranging payments has been pretty straightforward...”

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Posted 11 years ago

“Great mobile experience plus MetaTrader platform make this my preferred financial trading company to use. Been with them on and off for 3 years now...”

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Posted 11 years ago

“More Payments Need to Be Accepted. It was a little frustrating for me at first because they did not accept the form of payment I was looking to use so it took a little longer to get everything set up than I would have liked. Customer service told me they are always adding payment options and mechanisms, so maybe in the future it will be different so for now I had to adjust.”

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Posted 11 years ago

ETX Capital UK is rated 3.3 based on 1,172 reviews