ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.33

3.3 Rating 1,172 Reviews

57 %

of reviewers recommend ETX Capital UK

Company Reviews

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Metrics

3.3

Based on 1,172 reviews

Customer Service
Communication Channels	Email

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Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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ETX Capital UK 1 star review on 24th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently changed to the 'Traderpro' platform and which I found intuitive and easily configured to my preference. I previously used e Signal for charts which were very good however I felt unnecessarily expensive for what I required so I have started using the charts available on the platform from Ariel which are just fine and can soon be adjusted to the way I want. Haven't' found a way yet to scroll through my watch list as charts without shutting previous first but a minor detail... actually maybe I should ring and ask if it can be done. Apart from that all very good, very pleased”

Helpful Report

Posted 11 years ago

“When you withdraw funds, the debit to your account should be made within 15 minutes of making it.”

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Posted 11 years ago

“I use the Professional Trading Platform.I find it user friendly and efficient.However I believe it can be improved by adding retracement levels of 0.86 as well as extention levels of 18% ,27% and 61,8% to the fibinacci tool.”

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Posted 11 years ago

“Works well with excellent customer service.”

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Posted 11 years ago

“I entered a trade on a US stock recently where the chart price had no bearing on the bid/offer. I notified ETX of this and the data feed was reset (I believe) but with no historical data. So I was in a trade with no chart data prior to the date of entry. Not acceptable at all.”

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Posted 11 years ago

“Everything to do with placing and controlling your orders is very easy, my only criticism would be the charts which sometimes never open when you most need it.”

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Posted 11 years ago

“Customer service is perfect. Trading platform is perfect. Easy to use and understand. Everything is perfect :)”

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Posted 11 years ago

“I am very happy with the service and follow ups that I receive from all at ETX Capital. I had a problem with transferring of funds and it was sorted out immediately. ETX Staff are always friendly over the phone and helpful. With this service I can definitely recommend ETX to any potential trader, especially someone starting with trading and needing guidance with this platform.”

Helpful Report

Posted 11 years ago

“My little trades are so small they are insignificant in the grand scheme of things but hey, we have to start somewhere, and I have never been made to feel insignificant. Great place to learn about the big wide world of trading and I plan to continue and become significant!”

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Posted 11 years ago

“Dear all Thanks to David, Simon and ETX for giving me a new pair of technical trading eyes... Now I can take educated and inform decisions on my trading :o) Can you please add one more mentoring class in the middle of the month, as currently we have only one mentoring class which is every fourth week of the month Many thanks Sattar Ahmed”

Helpful Report

Posted 11 years ago

“I really like the site and think it's very quick and easy to use. The one thing that I tend to have problems with on my screen, (a new HP S2231a widescreen), is with the colour of the negative values, i.e. red. For me it does not work well with a balk background and I find myself squinting to confirm a number. I realise this is seemingly a minor point and perhaps difficult to change if it is not a legacy system. However, if it could be change to pink or at least a lighter shade of red that would be brilliant.”

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Posted 11 years ago

“I have been using etx capital for years now and in terms of platforms is one of the best out there, they have friendly customer base and I encourage others to use it.”

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Posted 11 years ago

“on the etx app,a ticket with the chart would be extremely helpful also to have the ability to have more than one ticket open at a time.”

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Posted 11 years ago

“The charts are very good and I can use all the indicators with ease; I can trade in many ways, through the platform, through the charts and through the open order section. I can amend orders easily. Get an email with time, date stamped immediately. The teaching is excellent. Overall, thoroughly satisfied. MC.”

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Posted 11 years ago

“Great service... thanks for bonus deals and your efforts ta!”

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Posted 11 years ago

“A good trading platform for pc/mac that works equally well on ipad. Be aware of synchronisation problems when using ipad with 3G or 4G. Customer support is good.”

Helpful Report

Posted 11 years ago

“I find the ETX platforms to very user-friendly.”

Helpful Report

Posted 11 years ago

“Probably like most I've scoured the net looking for learning options. Overall I've found ETX extremely helpful in relation to me learning retail trading. The free education webinars I have been revisiting for 2 years now, and find them second to none, and I have seen the trendflow strategy's advertised more recently for as much as £8000 or so by another company advertising. They teach the core skills required for trading which are required even if you utilise purchased strategies. The tuition is comprehensive and goes from basic to advanced formulations on chart movement. They don't hand hold through initial trading which has been stated by them, but do offer ongoing mentoring through trade submissions. I have developed what I think is an advanced view of chart movement/price action through the ETX webinars primarily - with some perspectives and tools used form scouring the net, but predominantly chart geometry, price action analysis and assessment of momentum has come from chart watching and reviewing of the webinars supplied through ETX. My only flaw at the moment seems to be committing to pressing the button to trade the setups I have learned to recognise more frequently. The ongoing webinars and mentoring is important, as any knowledge requires time and reflection to become more unconscious to allow chart reading to become more fluid. ETX have even given me a £500 incentive to trade which has helped in committing to live trading, not without a tie-in of course, but if it was just given there wouldn't be any incentive... I rate ETX as very good as the education and incentives help the average Joe like myself to gain access to an industry otherwise inaccessible to many. I work as a nurse in psychiatry, and part time electrician also, but am now committing to trading more seriously in place of electrical work, which I put very much down to the support given through ETX. It's not an easy profession to master, but for me without ETX I think the cost of professional knowledge would make trading technically too inaccessible to learn at the level offered by ETX when you have family commitments and limited funding. The platforms are very good. - In relation to improvement the web traderpro platform could likely do with a volumes indicator similar to the one in MT4. On the data tips it would be helpful to have the candle size also stipulated instead of having to work it out, and perhaps also include a candle size inclusive of spread to allow for quick pip size calculations. With trade intervention on slippage, on occasion it doesn't seem to have been done to trader advantage, so if in higher profit and closed the extra profit should be taken, or as with experienced by myself, if a trade slips past the stop and back into the trade without stopping out, then there is no need for a trader to close it at the stop price... so closing to trader advantage is something I am skeptical about with ETX, however that was well over a year ago. Overall a good experience, and well worth utilising whether a novice with no experience or professional trader. The more recent email of economic events each week is a good improvement to customer service also.”

Helpful Report

Posted 11 years ago

“I find it difficult to navigate the platform because of the white or green writing on a black background - the platform is quick and accurate to trade”

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Posted 11 years ago

“the mobile apps (android) is not very user freindly. When you want to place an order, it takes too long to get the right quantity.”

Helpful Report

Posted 11 years ago

ETX Capital UK is rated 3.3 based on 1,172 reviews