“Not worth getting a Premium ticket. Maybe I'm dense but the lounge in Brussels Midi Station is absolutely unfindable. You have no view outside the windows in the premium carriage whatsoever, it's freezing and I think prison food has to be better than whatever that two day old dish was. First class is probably worth the leg room but DO NOT bother with Premium. Also, would have been nice to get notified that the platform changed on very short notice while every sign alerted a departure from the previous one.”
“Website is slow and resistant to making changes.
The standard cabin is cramped like cattle market with poor luggage storage.
Its very painful making ones way through the station with luggage.
Services needs a lot of improvement.”
