“The train manager Sylvie on our trip from london to Paris did everything to make sure my birthday was really special, she is a real asset to Eurostar and is very professional and attentive when it comes to providing the best service to passengers on Eurostar”
“In eptember 2025 my partner and I travelled from London to Paris with Eurostar. I use a wheelchair and had booked assistance. Given negative expreiences on British train services I kept my mind open to how I would fare on Eurostar. It was wonderful. The assistants were excellent and professional with getting us to and onto the train and all the train staff were so helpful, friendly and professional on both outwrd and return journeys. We thank all Eurostar staff for making our journey so pleasant. Bless you all.”
“London to Lille (plus return) on 19.10.25
Assistance was perfect, on time and well organised with ramps at both St Pancras and Lille.
Special shout out to Weston and Danny at St Pancras who provided seamless assistance, escorted us everywhere we needed to go, and were great fun and friendly whilst doing so.
Thankyou Eurostar for providing such an equitable service to wheelchair users. Airlines, please watch and learn!
Sarah and Hannah, UK”
“I use eurostar maybe 2to3 times a year
This trip from Brussels to London excellent, the staff 👏 especially Maurice and Veronique were so professional.
In day and age of rush it's good to get the service we deserve. We'll done chaps”
“Booked my own 70th birthday treat on the Eurostar Before I retired I was a HGV driver and have done the tunnel many time both in the truck and the car The Eurostar was a joy to be traveling on very clean very fast and very comfortable Will be booking another trip on this fabulous train very soon”
