“I have so many things to say taking into consideration all of the bad reviews I've just read. First, let me tell you that EVAHAIR.com is not EVAHAIRWIGS.com or Evahair and ELVAhair or any other wig company which works with AliExpress. Secondly, some of you complain about shipping but may not have seen carefully the TWO delivery methods proposed by the site. There is the one that costs around 15$ (express shipping via DHL, FedEx and other ones) AND the one most of the people finally take because it's free (from 5 to 20 working days. That's the one I chose and I've received it today (20th May, almost a month to the extent that I had ordered the wig on 26th April). So YES it is a bit long but I have not paid for the shipping so why complaining about it ??? Concerning the wig itself, I'd like to say that it is very full, realistic and big-head-friendly (which is very important to me...). I don't know about the other wigs (I wanted mine to look realistic and also wanted it for a daily wear so I've bought it with this purpose in mind). I think most of the wigs in this site are made for cosplays and so on and that's why some of them might look a bit unrealistic. All of this is to say that I'm pretty satisfied concerning this site and sorry if my english is that bad, I am a french costumer and I don't really understand bad reviews about it”
“Customer service is good until you buy the wig & no one replies anymore. Wig is nice but it literally shipped from China so EvaHair is changing a $100 for a wig that probably costs them 50 cents. The hair is full in the back came very tangly and the hair is the front you can see the seams”
“The shipping was fast and the price was great. But I didn't like the quality when it arrived so I'm returning it. Their return policy isn't the best and talking with customer service was a weird experience.”
“The human hair wigs are synthetic wigs!!!!
The fibers are elastic, which the natural hair is not, then if you burn one hair it doesn't smell like burning hair, it smells synthetic materials.
Even the shine and the tips and the weight are not natural.
It's fake.
I have spent almost one thousand dollars on fake human hair wigs.
It's absolutely dishonest.”
“I ordered 2 hair toppers never recieved
Fortunately PayPal recovered my money.
Do not buy anything from this company.
They dont have stock and they will not send anything but will take your money.”
“The worse grade hair ever I wish I can get my money back I purchased Afro kinky bulk for locs I have not been able to pull out a decent piece of hair yet I should not have changed brands. Each bundle if equivalent to 2 or 3 bundle of another brand absolutely the worse ever”
“Dont ever make a same mistake as I did by ordering anything from them. Utterly unprofessional group. Almost a month passed from my order, I have never got my Shampoo, neither my money have been refunded yet. They have not even provide a tracking number for my parcel after several email communication. Tbh I have never ever seen such a thing before. Will never order from them again and will definitely warn everyone around myself about their way of business and making money.”
“I ordered a custom wig. The wig they sent me was not the wig I ordered. It took 2 weeks for me to get them to send me the return instructions. I returned the wig in July 2020 and they still have not refunded my money. SAVE YOUR MONEY!! Do purchase from this company!!”
“Ive made an order based on a girl I follow on YouTube. She got a really pretty wig. 2 weeks after I've made the order, Still no information about my wig's status, so I've felt something weird and opened a dispute on PayPal. First thing they send me is this:
"Hi there, Could you cancel the dispute first?
Why did you make a dispute because we didn't give you a instant reply?We are also staff and mediocre people and have work time and rest time."
I was really shocked by this responde, and they told me my wig was going to take 1 month and a half to be made (not even to be sent)
But I could take another one instead.
I said I didn't wanted to wait that long and got really angry because it was not advertised anywhere that I would take that long.
They agreed to return me the money but I've to close the dispute first. And said they always charge 15% of refunds.
They insinst too much on me closing the PayPal dispute... and now seeing this comments I understand why.
This all seems like a scam!!!!”
“Bought 4 wigs and only received 3. Contacted them every possible way hoping to receive the wig but was ignored. One of the wigs I also wished to return because I didn’t like the style. Website says you can only receive a refund if they’re contacted within 48hrs however they’re not attentive to emails. I even emailed the address that updated me on the tracking number and delivery. If you do buy from them be very careful.”
“I just made an order on 15th of December, firstly they told me there is no 20 ok if I will like 22 or 16 inch then j agree taking 16 not until this morning they chat me on Instagram that they can ship to United Arab emirate😒and they were still lying that they sent me email, nothing was sent to me.
Pls I had bad experience with Eva with
They didn't reply mails
and long time response from n their site.
Can't beleive this is happening to me.”
“Actually got my wig from them, however it was not as pictured, not straight, not the same lenghth, bangs are not blunt, and hair texture was as if it was crimped... Do not buy from them”
“Horrible Wig. Did not come with the front lace. I specifically asked is there lace in the front, I was told yes....NO LACE....
This company is a scam....Let the buyer BEWARE!!!”
“Eva Hair.com is a crooked company. I placed an order for what appeared to be a beautiful wig on their website on 07/06/2020. They literally never shipped the item. I sent them five separate messages, and they ignored all of them. The website lists my item as being "prepared" but they obviously have no intention of fulfilling the order. STAY AWAY FROM EVA HAIR.COM! They will give you the run-around and likely never ship your product. Buy from a more reputable seller.”
“Please Please don't buy anything froths company. They are a scam. I purchased 2 wigs for 247.00 and they were awful. I sent them back and still have not gotten a refund. Buyer beware they are liars and scammers and will take your hard earned cash.”
“Everything was just lying: the clawed pictures of a friend and acquaintances. Do not pay and advertise with products that are not of them. Caution, do not order !!!”
“They stole a picture of my work.. Didn't ask me.. didn't pay me and ignores about 2 Years my mails.. my lawyer can't do anything cause they are from china! NOT CHICAGO! THEY ARE FAKE!”
“All y'all asses Need to Be arrested and shut down. Pulling pics of women off other web site and posting it on your site as if it's you'll model. Advertising wigs that i really don't have. SCAM, SCAMS , SCAMS!!!!!! Y'ALL RUNNNNNNN AND DON'T LOOK BACK. IF ANYTHING REPORTED THEIR ASS TO THE FRAUD...... IM GONE...”
