Thank you so much, Steve! We truly appreciate your continued support and are glad to hear you’re happy with both our service and products. It’s always a pleasure working with you and Keith’s Units on Bribie. Looking forward to next time!
Hi Kurt,
Thank you for the wonderful review! We're so glad to hear you were happy with the quality of our merchandise and found our prices reasonable. Aaron will be thrilled to know he made such a positive impression. It means a lot! We truly appreciate the recommendation and look forward to serving you again.
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience with John Pineda. His professionalism and friendly approach are exactly what we aim to deliver to every client. We're glad he was able to help you achieve your goals, and we truly appreciate you taking the time to share your feedback!
HI Shaun,
Thank you so much for your kind words and 5-star review! We're thrilled to hear you were happy with our service, quick communication, and fast delivery. Your support means a lot to us.. A+ customers like you make our day!
Hi,
Thank you for your great feedback! We’re so pleased to hear that the quality and pricing impressed you enough to come back with a larger order. We truly appreciate your trust in us and look forward to continuing to support your needs!
Hi,
Thank you so much for the fantastic review! We’re glad to hear you found the process smooth and efficient, and that you were happy with the products and turnaround time. Your recommendation means a lot to us — we truly appreciate your support!
Hi Kim,
Thank you so much for your wonderful review! We're delighted to hear you had such a positive experience and that Precious was able to assist you promptly and professionally. We're also glad you were happy with the products and service — your satisfaction means everything to us. We look forward to serving you again in the future!
“Ludwig was extremely helpful!
He is prompt with replies and requested information and is understanding of how busy I am.
Huge thank you to Ludwig.
The bags and mugs look awesome too!”
Hi Dani,
Thank you for the wonderful review! Ludwig and Everything Branded team are thrilled to hear that his prompt communication and understanding of your busy schedule made a positive impact. We truly appreciate your kind words and are glad you love the bags and mugs. If you need any further assistance, we are always happy to help!
Hi,
Thank you so much for your kind words! We’re thrilled to hear you had a friendly and efficient experience, and that you’re happy with your product. We truly appreciate your support and look forward to serving you again!
Hi,
Thank you so much for your kind words and 5-star review! We're thrilled to hear you were happy with both the service and the final product. It was a pleasure working with you, and we truly appreciate the recommendation!
“I recently ordered custom lip balms through Everything Branded and couldn't be happier with the result. The product quality exceeded expectations, and the branding looks fantastic. A big thank you to Simon Ludwig for his exceptional service; he was responsive, helpful, and made the entire process smooth and stress-free. Highly recommend!”
Hi Chelle,
Thank you so much for your fantastic review! We're thrilled to hear that you're happy with your custom lip balms and that the branding exceeded your expectations.
Simon will be especially pleased to know his service made a positive impact! We'll be sure to pass along your kind words. It was a pleasure working with you, and we truly appreciate your recommendation.
Looking forward to helping you again in the future!
Hi,
Thank you so much for your honest feedback and for the kind words about Aaron and our product! We’re glad to hear you’re generally happy with the service. Your support means a lot—thank you for the perfect rating!
“If you're working to a firm deadline, Everything Branded may not be the supplier to rely on.
I placed a branded order and clearly stated the required delivery date — two days before a major event. There was ample time between placing the order and production, and I specifically requested that Australia Post not be used, knowing it would likely result in a late delivery.
I was assured multiple times that a courier would be used, and the order would arrive on time. Despite my follow-ups and their repeated confirmations, the order didn’t arrive before, during, or even after the event. In fact, I'm still waiting.
Ultimately, they did send the order via Australia Post, contrary to what was promised — and unsurprisingly, it missed the deadline. After paying a premium, their response was simply that they "don’t guarantee delivery dates," even though mine was clearly specified from the outset.
Extremely disappointing experience. If timing matters for your event, I'd suggest considering other providers.”
Hi,
Thank you for your feedback, and we’re sorry for the frustration caused by the delivery issues.
The order was originally scheduled for delivery on July 18. The express shipping request was received after production had begun, and it was only then we were informed it date specific. Despite this late notice, express shipping was arranged at no extra cost.
The items were dispatched on July 15 via Direct Freight Express to help ensure timely delivery, but unfortunately, the order did not arrive as expected.
We take your concerns seriously and our management team will continue to liaise with you on this issue.
“I had a terrific experience working with Everything Branded. Melanie's customer service was outstanding, from timely responses to questions and emails through to helping us determine what was possible with our branded order. Couldn't recommend highly enough!”
Hi Ben,
Thank you so much for your fantastic review!
We're thrilled to hear you had a terrific experience with Everything Branded, and we'll be sure to pass your kind words along to Melanie—she'll be delighted to know her support made such a positive impact. It was a pleasure working with you, and we truly appreciate your recommendation. We look forward to helping with your next branded project!
“My dealings with Everything Branded, was outstanding. We had a tight turn around and I was kept informed every step of the way.
Precious was very professional, responsive and very knowledgeable.
The products themselves are great - we can't wait to give them out to our customers.”
Hi Ali,
Thank you so much for the fantastic 5-star review! We're thrilled to hear that your experience with Everything Branded was outstanding. It's great to know that Precious was able to support you through a tight turnaround with professionalism and care. We’ll be sure to pass along your kind words to her. We're also glad you're happy with the final products, and we hope your customers love them just as much. Looking forward to working with you again soon!
“The customer service with this company is always outstanding, they are not pushy at all and are super helpful and quick to respond with quotes, mock-ups and making requested changes.”
HI,
Thank you so much for the wonderful review! All of us at Everything Branded are thrilled to hear that you've had such a positive experience. We always strive to be helpful, responsive, and easy to work with, so it's great to know that came through. :) We truly appreciate your support and look forward to working with you again soon!
“I had a wonderful experience with Aaron at Everything Branded. The customer service was top-notch-friendly, professional. and very helpful throughout the entire process. Everything was handled smoothly and efficiently. I'm really happy with how easy it was to get what I needed. Highly recommend them!”
Hi Carolina,
Thank you so much for the kind words! We're thrilled to hear you had such a positive experience with Aaron and the team at Everything Branded. Providing friendly, professional, and efficient service is what we strive for, and it's wonderful to know we delivered that for you. We truly appreciate your recommendation and look forward to working with you again!
“Liz was an absolute superstar helping us with merch for our students! From start to finish, she made the whole process smooth and stress-free. Highly recommend!”
Hi,
Thank you so much for the amazing review! We are thrilled to hear that Liz provided you with excellent customer service. It was a pleasure helping with your student merch, and we're glad the process felt smooth and stress-free. Your recommendation means a lot—looking forward to working together again!
“Thank you Aaron for your help sourcing syringe highlighters as a promotional giveaway for my organisation. From start to finish, the experience was exceptional. I have come back twice for more!”
Hi,
Thank you so much for your kind words! We're thrilled to hear that Aaron was able to assist you in sourcing the syringe highlighters and that your experience from start to finish was exceptional.
It means a lot to us that you’ve returned not just once, but twice! We truly appreciate your continued support and trust in us. We look forward to helping with your future promotional needs!
Hi Raylene,
Thank you so much for the wonderful review! We're delighted to hear you were happy with the customer service and speedy delivery. Ludwig will be thrilled to know he made a great impression!
We truly appreciate your support and look forward to working with you again soon!