“Honestly, exceeded expectations by a mile. I was pretty wishy washy with my original order, design etc. But Nikki was patient and assisted me through the process.
The delivery time truly exceeded expectations and I had branded pens on my doorstep within 2 working weeks (10 days to be exact) from the order date.
I'll be ordering again and most likely diversifying into more branded equipment. Thank you”
“the service was awesome however, I have had nothing but complaints from our employees that received the thongs as they weren't lasting more than a couple hours before they ripped and the straps would stay in.”
Hi Renee
Thank you for your review and feedback regarding the thongs you ordered from us.
We are sorry to hear that your employees have experienced issues with the durability of the product. We are aware our sales team leader has been in contact with you, and we have followed up with the supplier to investigate further.
Thank you again for your review, and we hope to have the opportunity to work with you again soon.
“it was the first time I dealt with Everything Branded Aus. From the beginning, it was a great professional service by Muzi explaining each step to completion. We would certainly consider it for later occasions and recommend it to other businesses.”
Hi Jane, thank you for your 5-star review! We are pleased to hear that you have received great customer service from Muzi, who was helpful throughout your experience with us. Thank you, and we look forward to seeing you again soon!
“I was sourcing some Christmas ideas for our employees, your website makes it really easy to search through products. I placed a query online and got a prompt reply from Ray, who was very helpful despite my multiple requests for quotes. Items arrived quickly and I was impressed with the speed and quality of the items I received.
I then found more items I was after but wasn't sure they would arrive before Christmas, again Ray was extremely helpful, quick to reply to emails and able to work with me to make sure the order was processed in time to ensure delivery before Christmas as well as recommend small changes to the order so it was within the budget.
Would happily recommend Ray and Everything Branded.”
Hi Renee, we love reading reviews like the one you just left us! It lets us know that we are making our customers happy and providing a product and service that is worth commenting on. Thanks for your review and we hope to see you again soon!
Hi Diana, Thank you for your review. We are sorry to hear that you have not received your order yet. A member of the sales team has reached out to you to rearrange delivery.
“Excellent product and amazing support. Not only did they get our products delivered within the requested time frame, they followed up with a personal phone call to check that we definitely received it.”
Hi Michelle, thank you for your 5-star review! We are pleased to hear that you have received great customer service from Muzi, who was helpful throughout your experience with us. Thank you, and we hope to see you again soon.
“Great communication during the planning stages of the order. Once ordered, we received the products in under 2 weeks by normal post. Thank you very much, very happy with the lanyards.”
“The product has an excellent quality. We’ll definitely going to order in the future. Great communication with the team and fast shipping! They will update you every step!”
“Its been a great experience from ordering the products to finalising and paying for it. The sales person Muzi made it so easy and offered the best customer service. He went above and beyond when quoting and checking different options for me. Very grateful.”
Hi Giselle, thank you for your review! We are pleased to hear that you have received great customer service from Muzi, who was helpful throughout your experience with us. Thank you, and we hope to see you again soon.
