Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,832 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 5 star review on 4th September 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the Vivarium we purchased. Excellent quality and a great price. Delivery service was very good too. So good we purchased two more vivs to replace old ones.”

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Posted 9 years ago

“Top marks for customer service and item bought from exotic pets bet any chain store/amazon/ebay for price where the tank i purchased was avraging £190 elsewere and exotic pets were selling at £149.99 and also free pallet deliver.. will defo be be using again”

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Posted 9 years ago

“Very healthly locusts! First time doing it from this website and figured out that your better than pets at home!”

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Posted 9 years ago

“Fast delivery nice spider will use again”

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Posted 9 years ago

“Quality of live food was awesome, customer service doesn't get any better, guys are all friendly and willing to help! I'm so glad I came across this site, I won't use any other! Highly recommend thank you to everyone at exotic pets :)”

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Posted 9 years ago

“Very fast service and delivery, excellent condition.”

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Posted 9 years ago

“Top quality products”

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Posted 9 years ago

“As usual the order arrived one working day after I'd placed it. The spider was securely packaged and now Happy in its enclosure. Very happy to recommend an excellent company”

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Posted 9 years ago

“Great service, easy and quick and great prices!! Would recommend”

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Posted 9 years ago

“Great service”

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Posted 9 years ago

“The order was sent exactly on time, was reasonably priced and was just as ordered. The staff I spoke to concerning the order were friendly, polite and very helpful. I can recommend dealing with this company.”

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Posted 9 years ago

“Expertly packed, plant was in perfect condition when it arrived. Very pleased”

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Posted 9 years ago

“Delivered on time and brilliant price :)”

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Posted 9 years ago

“This was my first order and it arrived promptly and well packed . The crickets were in good condition, I will definitely order more on a regular basis Thankyou for a great service.”

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Posted 9 years ago

“Great service. Order arrived fit and well”

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Posted 9 years ago

“the crickets looking very health and active, spider i recently purchased looks like it has started laying eggs, so am very happy with exotic-pets.co.uk, thankyou”

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Posted 9 years ago

“Overall fantastic service! My package came very quickly and the packaging was excellent. The products were all in great condition and I got exactly what I ordered! Easy to use website with a huge variety of products and fantastic service. Would recommend!”

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Posted 9 years ago

“Amazing service quick service very efficient packaged well”

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Posted 9 years ago

“Placed my order online one afternoon, got a call the next morning to clarify the delivery address (I made an error) and it arrived the next day. Can't fault the customer service.”

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Posted 9 years ago

“I work long hours so being able to order from the luxury of my own home was fantastic! The Ordering process was quick and simple, everything went as it should have and my new buddy arrived safely. She is a little cracker, beautiful colouring and in fantastic health. I couldn't have asked for a better experience, thanks to all the team at Exotic-pets for a very pleasant experience, i will be back!”

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Posted 9 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,832 reviews