Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,828 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,828 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 5 star review on 28th June 2023

Liam Rafferty

Exotic-Pets.co.uk 5 star review on 21st June 2023

William Stewart

Exotic-Pets.co.uk 5 star review on 7th June 2023

Emily Dulston

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

107

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service , fast and reliable dispatches and the animals always turn up in good condition, highly recomended”

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Posted 1 year ago

“Great service and quick delivery. Stick insects arrived very happy and healthy.”

Exotic-Pets.co.uk 5 star review on 19th January 2023

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Posted 1 year ago

“Quick delivery. The stick insects arrived in safe and secure packaging and all alive and well on arrival”

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Posted 1 year ago

“I always use Exotic Pets for my live insects to feed my various pets. They arrive quickly and are always in good health. I have never been sent an incorrect order and when I have had last minute adjustments to my order, they have been obliging and I find the customer service to be fantastic. The only quibble I have had is that they use Royal Mail, who are very quick to return a package to my local depot - even though the box clearly state 'LIVE INSECTS'. I got around this by getting the insects delivered to work to avoid collecting a box full of half dead locusts 5 days later”

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Posted 1 year ago

“Great to deal with prompt reply order of locusts arrived safely thank you would buy again”

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Posted 1 year ago

“Always prompt delivery time.”

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Posted 1 year ago

“Pretty good service.”

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Posted 1 year ago

“The hollow cork tube is just exactly what I wanted so I order more, plush I got it in good time so I gave Exotic-Pets 5 Stars.”

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Posted 1 year ago

“Arrived safe and healthy beautiful can’t wait for it to grow”

Exotic-Pets.co.uk 5 star review on 29th November 2022

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Posted 1 year ago

“Prompt delivery, as ordered”

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Posted 1 year ago

“Fast service quality products no problems staff very obliging satisfied.”

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Posted 1 year ago

“Excellent service and good quality live food !!!”

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Posted 1 year ago

“My marbled newt was delivered on time and came safely packaged. The driver checked the delivery time the day before the delivery was due. The newt is now doing very well in his/her new home.”

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Posted 1 year ago

“I bought 2 Axalotls but only one arrived, once I rang and spoke to them, they apologised and quickly got the second one sent out. Both arrived in perfect condition, well packaged and I was given a time slot the day before. Communication has been excellent throughout and I will use again in the future”

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Posted 1 year ago

“Brilliant service, animals arrived in perfect condition and received great advice from very knowledgeable staff, highly recommend”

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Posted 1 year ago

“Excellent service and they Mantis looks good so far”

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Posted 1 year ago

“As always excellent service. Very friendly staff”

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Posted 1 year ago

“Absolutely fantastic customer service. I was kept up to date with my order of an Ackie monitor step by step. Animal arrived in great condition was packed with a heat pad in a polystyrene box to make sure it stayed at a decent temperature. Couldnt ask for more. Very helpful with all my questions (and im a pain lol). Would highly recommend exotic pets if youre after anything from food to animals and equipment. Thank you ever so much. Ben”

Exotic-Pets.co.uk 5 star review on 10th November 2022

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Posted 1 year ago

“I bought my first slings setups and equipment from Exotic pets everything came on time at great prices the live food I get always comes in great condition”

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Posted 1 year ago

“Promptly delivered, expertly packed and keenly priced will definitely buy from them again.”

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Posted 1 year ago

Exotic-Pets.co.uk is rated 4.7 based on 1,828 reviews