Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,832 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 5 star review on 4th September 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and products perfect.”

Helpful Report

Posted 6 years ago

“Quick and hassle free delivery. I've ordered 3 tarantulas and all of them came well packaged and in good condition. Will definitely consider exotic pets as first choice when it comes to online pet shop.”

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Posted 6 years ago

“The delivery came fast which was an added bonus. My Fruit fly culture arrived secure with plenty of casters 😁”

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Posted 6 years ago

“These are brilliant!! I got a bearded dragon off them and other items and he is in lovely condition, so stunning too.. packaged well and have given me help and advice. Thankyou!!”

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Posted 6 years ago

“Insects arrived safe and sound. Packed in separate plastic boxes with no just enough room not to be knocked about in the post, excellent. Very pleased and satisfied.”

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Posted 6 years ago

“amazing my new pet came in a few days in perfect condition and very lively😂 very happy with my service.”

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Posted 6 years ago

“nice thanks”

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Posted 6 years ago

“Very happy with the staff. They couldn't be more helpful. Very knowledgeable to. Friendly , helpful, and got everything just right. I have a very happy granddaughter who loves her giant African land snail.”

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Posted 6 years ago

“I bought two European pool frogs from Exotic-pets. Melissa and the team were very helpful throughout and provided with all the information required. Unfortunately one of the animals didn't survive the journey but a refund was promptly issued upon the relevant evidence being shown. Thank you, will shop again.”

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Posted 6 years ago

“Excellent service.Alittle disappointed in the product i bought as there was more moss than twigs and plants for my mantis to climb on.”

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Posted 6 years ago

“Very happy with all my purchases as described couldn’t be happier 🤩”

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Posted 6 years ago

“Received a healthy baby solomon ground boa. Team were great with support before and after purchase. Snake ate first time today since arriving. Very good feeder. I've been a customer for years and all livestock has always arrived ultra healthy and carefully packaged and transported. Highly recommend shopping with these guys. A big thank you”

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Posted 6 years ago

“Excellent service and communication, will definitely use again. Highly recommended.”

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Posted 6 years ago

“Great site, easy to navigate and explore, full of good practice information. Ordered two cd's which arrived in time stipulated. Good service.”

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Posted 6 years ago

“Very happy with the safe arrival of my 2 beautiful spiders from here.”

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Posted 6 years ago

“I would absolutely, without hesitation recommend Exotic Pets. Superb in every way. Communication great! Reptiles in amazing condition. Delivery 5*”

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Posted 6 years ago

“It was really good”

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Posted 6 years ago

“Live food always well packaged and delivered quickly 👌”

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Posted 6 years ago

“Works perfectly”

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Posted 6 years ago

“Excellent! Bought some live feed, it was still alive (hasn't always been alive from other retailers) good quality and size. My Axolotl's love them.”

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Posted 6 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,832 reviews