Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,832 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 5 star review on 4th September 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, as ordered”

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Posted 3 years ago

“Fast service quality products no problems staff very obliging satisfied.”

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Posted 3 years ago

“Excellent service and good quality live food !!!”

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Posted 3 years ago

“My marbled newt was delivered on time and came safely packaged. The driver checked the delivery time the day before the delivery was due. The newt is now doing very well in his/her new home.”

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Posted 3 years ago

“I bought 2 Axalotls but only one arrived, once I rang and spoke to them, they apologised and quickly got the second one sent out. Both arrived in perfect condition, well packaged and I was given a time slot the day before. Communication has been excellent throughout and I will use again in the future”

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Posted 3 years ago

“Delivery was fast however when I revived the item there were multiple chips in the lid and in the top ar as of glass so wasn't very happy with this”

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Posted 3 years ago

“Brilliant service, animals arrived in perfect condition and received great advice from very knowledgeable staff, highly recommend”

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Posted 3 years ago

“The Delivery process was quick and easy however there was a very slight issue. Unfortunately, Our Vietnamese Stick insect lost one leg in transit, this sad for us as we can see him struggle when roaming.”

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Posted 3 years ago

“Excellent service and they Mantis looks good so far”

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Posted 3 years ago

“As always excellent service. Very friendly staff”

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Posted 3 years ago

“Absolutely fantastic customer service. I was kept up to date with my order of an Ackie monitor step by step. Animal arrived in great condition was packed with a heat pad in a polystyrene box to make sure it stayed at a decent temperature. Couldnt ask for more. Very helpful with all my questions (and im a pain lol). Would highly recommend exotic pets if youre after anything from food to animals and equipment. Thank you ever so much. Ben”

Exotic-Pets.co.uk 5 star review on 10th November 2022

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Posted 3 years ago

“I bought my first slings setups and equipment from Exotic pets everything came on time at great prices the live food I get always comes in great condition”

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Posted 3 years ago

“Good packaging and good items but wish the delivery didn't take as long”

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Posted 3 years ago

“Promptly delivered, expertly packed and keenly priced will definitely buy from them again.”

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Posted 3 years ago

“Well packaged and fast delivery. Will definitely buy from here again”

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Posted 3 years ago

“Amazing, got here in time, love the little guy”

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Posted 3 years ago

“Really good price and good delivery time”

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Posted 3 years ago

“Order arrived quickly definitely use them again”

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Posted 4 years ago

“Everything was perfect and as seen on website there was an error my end with a post code they informed me very quickly and we got it sorted. All of the locust I ordered were alive and healthy. All I'm all I am very happy with the service and will be using exotic pets for all my live food needs from now on.”

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Posted 4 years ago

“Fast efficient service, and good product.”

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Posted 4 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,832 reviews