Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,832 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 5 star review on 4th September 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once the crickets got used to the house temperature they all came back to their natural self after their cold journey to the Scottish Borders. All healthy with no losses. Cheers.”

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Posted 5 years ago

“I recently purchased some fresh spagnum moss from Exotic Pets as I use this for my carnivorous plants. The delivery was very prompt and was just what I wanted. Thank you.”

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Posted 5 years ago

“Really good exotic shop.friendly people and good price's”

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Posted 5 years ago

“Very quick delivery 5* service”

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Posted 5 years ago

“Excellent service, no problems at all, they let me know when the delivery date would be and all went smoothly. Highly recommend.”

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Posted 5 years ago

“Always amazing quality products and staff always give amazing advice and info on anything I need , wouldn’t go anywhere else ! 😀”

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Posted 5 years ago

“Brilliant friendly exotic animal shop, great choice of products, lovely well kept livestock & really friendly knowledgeable staff”

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Posted 5 years ago

“The service I got from you was very good and I am very happy with everything thank the order came on time very easy to use I am grateful 😀👍”

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Posted 5 years ago

“orderd tarantula and it arrived save and on time”

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Posted 5 years ago

“Excellent customer service in response to questions that I had on products. The best delivery I have had for ages—no issues with post whereas many sellers seem to be using that excuse. Would recommend.”

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Posted 5 years ago

“Arrived the day after I placed the order, great quality so far.”

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Posted 5 years ago

“Very good and wanting to make more orders with this shop”

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Posted 5 years ago

“Could not have been any better customer service spot on welfare for my pet frog excellent and delivery also very good very good pet shop. Mr m.Oakun”

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Posted 5 years ago

“Excellent service. Good product and fast delivery 👌”

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Posted 5 years ago

“Great response from start to finish, don't change anything”

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Posted 5 years ago

“I order a small salmon pink tarantula and some worms and they arrive alive and nice package.I recomand to buy whit trust”

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Posted 5 years ago

“Ordered a Monkfield Terrainium and cork bark, arrived in good condition and well packaged. Delivery was slightly delayed but was expected due to covid. Would recommend!”

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Posted 5 years ago

“Nice and fast delivery, easy website and great communication👍”

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Posted 5 years ago

“Due to lockdown was delayed slightly but I expected this and the shop informed this would be the case. Sent everything, well packaged. Highly recommend this shop”

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Posted 5 years ago

“Great quick service bugs arrived and look great even got tweezers with them which is always handy. Very impressed will use again”

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Posted 5 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,832 reviews