Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,830 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,830 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bugs arrived quickly, safely and all healthy. Good sized too”

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Posted 5 years ago

“First class service even during these difficult times. Well done to all in the team. Keep safe!”

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Posted 5 years ago

“Very poor delivery service.payed extra for private currier took over 2 weeks. Will not be using again.”

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Posted 5 years ago

“Fast delivery and just what I wanted although some of the crickets were on the small side (ordered large!) but my beardie didn’t mind! Will definitely use again!”

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Posted 5 years ago

“Quick delivery Excellent service”

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Posted 5 years ago

“Quick delivery and good quality”

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Posted 5 years ago

“Good quality feeders, 5-day delivery, happy with my purchase.”

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Posted 5 years ago

“even with this virus,you are still doing what you do best An essential service, thankyou.”

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Posted 5 years ago

“Quick delivery, items easy to order, very good range of items”

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Posted 5 years ago

“Delivered everything on time, didn’t have one of the items I ordered but quickly called and offered me a better alternative with no extra cost. This will be where I order all my tortoise needs from now on”

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Posted 5 years ago

“Odered live insects and all arrived healthy- extremely pleased and will use them again”

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Posted 5 years ago

“Ordered substrate during the Coronavirus pandemic thinking it would take ages to arrive but it turned up about 2 days later! Great Company! Thank you so much!!”

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Posted 5 years ago

“After having early teething problems which I found out was due to high volume of calls they were experiencing, I was dealt with very proffesionally. The product exceeded my expectations and was of the highest quality.I will be re ordering very soon Thank you.”

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Posted 5 years ago

“My snake arrived happy & healthy! I've had her for about a month now with no issues. Feeding & shedding well. Customer service was also quick to reply to my queries & I was pleased to find out they wanted to vet me & my set-up before they would ship, as every responsible livestock dealer should. ♥”

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Posted 5 years ago

“Perfect service. It was very easy to order and my order arrived very quickly.”

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Posted 5 years ago

“Arrived this morning, I'm sure my lodgers bearded dragon and our local Robins will love them!!”

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Posted 5 years ago

“Had a problem with delivery but in the middle of Coronavirus exotic pets sorted it, so thank you.”

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Posted 5 years ago

“In lockdown I found myself with a broken feeding dish for my tortoise I wasn’t sure how too fix the problem but came across the exotic pets website ordered my dish and a spare at a very cheap price they came well packaged and kept me updated with tracking of my order very pleased”

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Posted 5 years ago

“Very well packaged and fast delivery”

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Posted 5 years ago

“Ordered 500 brown crickets received 500g meal worms still waiting for customer service to respond to my email.”

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Posted 5 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,830 reviews