Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,832 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 5 star review on 4th September 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant”

Helpful Report

Posted 6 years ago

“My T arrived safe and sound, very well packed (heat pad included) Would recommend and use again.”

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Posted 6 years ago

“Ordered a spiderling and various accessories. All arrived very quickly, safely and well packed. Spiderling has settled in wonderfully and is happily pouncing on crickets. A very satisfied customer.”

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Posted 6 years ago

“Fantastic service! The animals and equipment we’re safely delivered and arrived in great condition. They really do go the extra mile for you!”

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Posted 6 years ago

“Excellent service, 100% delighted. The 3 Bearded Dragons I purchased were delivered by courier fit and healthy with no problems at all on an agreed day. I was kept informed of the progress of dispatch throughout and offered professional advice on care for them including appropriate housing and diet. I wouldn’t hesitate to use them again.”

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Posted 6 years ago

“always prompt service and very helpful if I need to contact them directly. Thanks!”

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Posted 6 years ago

“I ordered a Leopard Gecko, she was delivered within the week. She is lively and friendly, absolutely brilliant addition to our family. I did have an enquiry when she was delivered, I contacted the team and they responded very quickly with alot of good information. I highly recommend Exotic-Pets to everyone, brilliant service and customer basis. I hope to use them again in the future.”

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Posted 6 years ago

“Quick postage, good quality live food.”

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Posted 6 years ago

“Ordered a scorpion, was very well packaged and shipped quickly. Communication was good, would definitely buy from here again”

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Posted 6 years ago

“Having never bought a reptile online before I was a bit nervous but it was a joy, from speaking to them on the phone to receipt of my gorgeous little beardie from the lovely carrier. Very knowledgeable, helpful and caring.”

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Posted 6 years ago

“Absolutely fantastic, does what I need it to and well designed. Dispatch and arrival time was brilliant as well 10/10”

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Posted 6 years ago

“Lovely fat tails . Quick delivery”

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Posted 6 years ago

“This is the first time I've used exotic pets.co but I've been really impressed. Ordered a millipede starter set and although the tank itself isnt as big as id like it's amazing value for money! Such a thoughtful selection of things to get an excited 10 year old bug lover started with a new pet. Perfect. Thank you so much.”

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Posted 6 years ago

“excellent as before”

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Posted 6 years ago

“Fantastic service, friendly staff, high quality products, fast delivery thank you!”

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Posted 6 years ago

“Really pleased with all my items, and my frog is belly too”

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Posted 6 years ago

“Good communication, Bullfrog arrived well packed and healthy.”

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Posted 6 years ago

“Fast efficient on time delivery as promised. Excellent communications and a pleasant easy transaction. Have purchased in the past and I am sure I will be again. Many thanks.”

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Posted 6 years ago

“Very friendly staff my pet lizards 4 arrived fit safe and healthy very pleased excellent service!! thanks”

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Posted 6 years ago

“Got a Harpactira pulchripes spiderling from here. Ordering was simple and painless. Delivery was quick and it was well packaged. No grumbles here and I'll definitely be ordering from here again.”

Helpful Report

Posted 6 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,832 reviews