Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,832 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 5 star review on 4th September 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really high quality, well packaged and good communication. Excellent value for money and I plan to use you again for this.”

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Posted 6 years ago

“product is great and the speedy service second too none.thank you”

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Posted 6 years ago

“Excellent service. Fast delivery and well packed.”

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Posted 6 years ago

“Easy to order, delivered on time.”

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Posted 6 years ago

“Excellent service and excellent product. Very happy with this pet store and will be using them again.”

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Posted 6 years ago

“Quick easy reliable.”

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Posted 6 years ago

“Very helpful over the phone arranging delivery of the Royal python snake, also altered my order to the right size mice wich was helpfully.”

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Posted 6 years ago

“Great products can’t say anything bad, obviously due to the virtue shipping was a little bit long but it’s not anyone’s fault. Good quality items I purchased was hesitant because I hadn’t seen this site before but it’s great highly recommended!!”

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Posted 6 years ago

“Brilliant”

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Posted 6 years ago

“Ordered two Exo plastic tanks and a eco brick for my Tarantulas. All well packed and arrived safe. Will be ordering again when I need more!”

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Posted 6 years ago

“The products are very good and I will count on Exotic Pets for most of my future orders.”

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Posted 6 years ago

“Brilliant service. The pet I required turned up and was perfect and healthy. Very happy experience with this company”

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Posted 6 years ago

“Amazing service , highly recommended”

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Posted 6 years ago

“I normally visit my local pet shop to buy live food, but even then, there's usually some dead insects. Very impressed with Exotic Pets, I received live, healthy insects, not a single dead one at all. Had my doubts about how fast the delivery would be (lockdown has slowed the mail), but they arrived very quickly and well wrapped up. It takes a lot for me to be impressed enough to leave a 5 star review, but these guys have definitely earned it.”

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Posted 6 years ago

“recieved what I ordered and in the time frame specified. very happy”

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Posted 6 years ago

“Very happy with Service emailed and rang and they exotic animal safely”

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Posted 6 years ago

“I ordered the snail starter kit, it came in a week. It took a week to come and was missing the cuttlefish bone.”

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Posted 6 years ago

“the mice were good! came quickly even though of the quarantine”

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Posted 6 years ago

“Was very happy with my order, would definitely use again”

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Posted 6 years ago

“Really fast delivery even in lockdown. Product was awesome and my pet loves it. Great service.”

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Posted 6 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,832 reviews