“My call was answered in good time. The travel agent that I spoke was excellent throughout the booking process. He was friendly, courteous and exceptionally helpful in answering all my questions and in securing for me the best deal available and flights that best suited my plans. First class service.”
Hi Kevin,
Thank you for sharing your feedback! We’re delighted to hear that our travel agent provided friendly, courteous, and first-class service throughout your booking. It’s great to know you received the best deal and flights to suit your plans. We appreciate your kind words!
Regards,
Exoticca
Hi,
Thank you for your feedback! We’re glad to hear that Matt provided clear holiday details and secured the best price for you. We appreciate your kind words and look forward to assisting you with future trips!
Regards,
Exoticca
Hi,
Thank you for your fantastic feedback! We’re delighted to hear that your holiday exceeded expectations and that everything was delivered as promised. We look forward to planning your next adventure with you!
Regards,
Exoticca
“Our first Exoticca trip was to Costa Rica, our second Exoticca trip was to Borneo - both trips were wonderful and considering the diversity and variety of the trips, considering different venue types, group sizes and modes of transport Exoticca deliver on time every time. The local providers are totally switched on, with communication and updates with them on WhatsApp. Not once were we concerned about being let down, Exoticca know what they are doing and they do it very, very well and at very competitive prices. We have just booked another trip to Peru, Ecuador and The Galapagos - we cannot wait !!”
Hi Kevin,
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that your trips to Costa Rica and Borneo were such great experiences, and that our local teams and communication met your expectations. We’re thrilled that you’ve booked your next adventure to Peru, Ecuador, and the Galapagos, and we can’t wait to help make it another unforgettable journey!
Regards,
Exoticca
Hi David,
Thank you for your kind words! We’re delighted to hear that our customer service has been clear and helpful, and that your confidence in Exoticca continues with your third trip. We look forward to making this journey another great experience for you!
Regards,
Exoticca
Hi Adam,
Thank you for sharing your experience! We’re glad to hear you enjoyed the guides, comfortable hotels, and all that China had to offer. It sounds like a full but rewarding trip—wishing you a relaxing recovery after such an exciting adventure!
Regards,
Exoticca
Hi,
Thank you for your wonderful feedback! We’re delighted to hear that you received brilliant service from our team. Your kind words mean a lot to us. We look forward to assisting you again soon.
Regards,
Exoticca
“Although I receive regular emails from the company I have just used them for the first time for a trip to Peru specifically Machu Pichu. Vin who helped me was most helpful and thorough in going through everything, each time making sure I was happy with what he said. On the booking side of the holiday he was 100% on the ball. Well done Vin”
Hi,
Thank you for sharing your experience. We’re delighted that your first booking with us, especially for your trip to Machu Picchu, went smoothly. It’s great to hear that our agent provided attentive and thorough support throughout. We truly appreciate your kind words and look forward to assisting you again.
Regards,
Exoticca
Hi,
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the itinerary and organisation, and that your experience was faultless. We can’t wait to help you plan your next adventure!
Regards,
Exoticca
“My misses and I have travelled with Exoticca now for three trips, predominantly around south east Asia and we could not recommend them enough.
Everything from booking the trip, to travelling and returning from the trip is made simple and stress free by Exoticca.
We have made many good friends on Exoticca trips and we are looking forward to booking more trips in the future.
Thank you.”
Hi George,
Thank you so much for your kind words!
We’re thrilled to hear that you and your partner have enjoyed multiple trips with Exoticca and that the entire experience.
It’s wonderful to know you’ve made new friends along the way, and we can’t wait to help you plan your next adventure!
Regards,
Exoticca
Hi Pam,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you found everything very well organised and that our guides, trips, and hotels met your expectations.
Your kind words mean a lot, and we hope to welcome you on another amazing adventure soon!
Regards,
Exoticca
Hi Anita,
Thank you for sharing your feedback!
We're delighted to hear that you enjoyed the packed itinerary, the optional tours, and the expertise of our guides. It’s great to know that the accommodation and overall organisation met your expectations as well.
We truly appreciate your kind words and hope to welcome you on another adventure soon!
Regards,
Exoticca
“Carlos was most helpful and efficiently processed my change of date request. My mobile connection kept dropping out but each time, he called me back.
Thankyou again Carlos!”
Hi Clare,
Thank you so much for your lovely feedback!
We're delighted to hear that Carlos was able to assist you efficiently with your date change request. It’s great to know he stayed on top of things and called you back each time your mobile connection dropped — true dedication to great service!
Regards,
Exoticca
Hi Karen,
Thank you so much for your kind words!
We’re delighted to hear that Melanie was informative, helpful, and able to answer all your questions with ease. We truly appreciate your feedback and we’re glad she made your experience a positive one.
If there’s anything else we can assist you with, we’re always here to help.
Regards,
Exoticca
“Vin the Exoticca representative that we spoke to was extremely informative, very customer centred and presented a range of options for consideration. He also had an excellent knowledge of our preferred package and gave us very comprehensive information. We were very happy to book with Exoticca for the first time and we are looking forward to the trip to Asia”
Hi,
Thank you for your wonderful feedback!
We’re delighted to hear that Vin was able to provide you with clear, detailed and customer-focused guidance. It’s great to know that his knowledge of your preferred package helped you feel confident and well-informed throughout the booking process.
Regards,
Exoticca
“Fantastic India 'Golden triangle' trip was amazing. Taj Mahal was brilliant as was the tiger safari (we did see a tiger on our safari). Jaipur was also well worth the visit”
Hi Trevor and Sheila,
Thank you so much for your wonderful review!
We're delighted to hear that you enjoyed the Golden Triangle experience and that the Taj Mahal and tiger safari were true highlights.
Incredible pictures, by the way!
Regards,
Exoticca
“Enjoyed Uzbekistan tour a month ago. Booked for Albania tour next year. Simon helped me a lot and made it so smooth. Worth using this company for less stress.”
Hi Abdul,
I enjoyed the Uzbekistan tour a month ago and have already booked the Albania tour for next year. Simon was extremely helpful and made the process very smooth. Definitely worth using this company for a stress-free experience.
Regards,
Exoticca
“Booking process very straightforward. Various options made clear at each stage of the process and the price actually matched that advertised on website.”
Hi,
The booking process was very straightforward. Various options were clearly presented at each stage, and the price matched exactly what was advertised on the website.
Regards,
Exoticca
“I’ve been with exoticca four or five times, and always had an excellent time for what I think is the best price around. As I advised everybody that I talk to just check your flights and check that you’re happy with your booking. If you’re not happy with your flights, speak to them as you may be able to get them changed, but do this before you go.
I’ve just been to Peru and seen some absolutely amazing sites. The local guides were excellent. I wouldn’t keep using them if I wasn’t happy with what they provide. I now also have friends that use them.”
Hi,
Thank you so much for sharing your experience and for your continued trust in Exoticca. We’re delighted to hear that you’ve consistently had excellent trips with us and that your recent visit to Peru was memorable, with amazing sites and excellent local guides.
We look forward to helping you create many more memorable journeys in the future!
Regards,
Exoticca