Express Promo Reviews

Name: Express Promo
Rating: 4.85

4.9 Rating 643 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 643 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Express Promo 5 star review on 16th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and a fraction of the price of other retailers, super quick delivery to. I will definitely be buying again. Thank you”

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Posted 2 years ago

“Great quality and order received within week. ✔️✔️✔️”

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Posted 2 years ago

“Our pens arrived very quickly and very good quality, we're very happy with Express Promos service.”

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Posted 2 years ago

“Super efficient prompt service.”

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Posted 2 years ago

“Fantastic - thank you!”

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Posted 2 years ago

“Great product, great service.”

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Posted 2 years ago

“We loved the personalised pens. The quality and workmanship was fabulous!”

Express Promo 5 star review on 10th December 2022

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Posted 2 years ago

“Every year our clients look forward to our personalised pens - they are high quality, solid and lovely to write with. Dealing with Express Promo is easy the work is always perfect and very fast turnover. Highly recommend ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Wonderful experience with all the staff assisting and supporting . met my deadline with great product. Will certainly use their Service for our future needs. All the best for their service and happy new year to team .”

Express Promo 5 star review on 9th December 2022

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Posted 2 years ago

“Prompt, reliable service. Quality products at realistic prices.”

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Posted 2 years ago

“Awesome service. Great product. As described. Will use again.”

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Posted 2 years ago

“Would have given 5 stars but the items take sooooo long to arrive. I do understand that some of this may be out of their control though. Key ring bottle opener product is fantastic, very happy. :)”

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Posted 2 years ago

Hi Ro. I have just noticed your review about how long your order took to receive. Sorry about that, I have just had a look and we actually shipped your order 3 business days after approval/payment, which is very quick on the production side. It looks like the freight time to WA due to all the current delays took a couple of weeks though. Something completely out of our control unfortunately with Australia Post. This is unfortunate, the review comes across as if our production may be the cause of the delay, with our entire business built around super quick production it's not good for us. You did go for the free freight option which is regular post, if lead time is a concern on any future orders I would suggest choosing the courier freight option, it would have been around $12 on this order and would have resulted in a lot shorter transit timeframe. Thanks again, talk soon Adam Fitzhenry Managing Director 1300 277 766 info@expresspromo.com.au www.expresspromo.com.au

Posted 2 years ago

“Thank you, Express Promo. Your customer support was very professional and the service very speedy. We ordered pens in different colours with our logo. You not only did this, but you also gave us the option of different designs. Our pens look fantastic and are great to write with. Thank you.”

Express Promo 5 star review on 6th December 2022

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Posted 2 years ago

“Very easy company to work with and the product was delivered seamlessly. We are very happy with our pens and bottle openers. Thank you Express Promo. We will use you again next Christmas.”

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Posted 2 years ago

“Prompt Service, quick delivery, quality product.”

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Posted 2 years ago

“Fast delivery, easy to deal with.”

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Posted 2 years ago

“We purchased new pens for our business and we were very happy with the service, the speed and the product. Thank you.”

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Posted 2 years ago

“I got my order on time And customer service is speedy”

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Posted 2 years ago

“Extremely happy with the quality of ink and pens I bought.”

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Posted 2 years ago

“Used twice for orders, and very happy both times.”

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Posted 2 years ago

Express Promo is rated 4.9 based on 643 reviews