Express Promo Reviews

Name: Express Promo
Rating: 4.86

4.9 Rating 702 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Express Promo 5 star review on 19th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, fast, reliable service. Pens looked amazing, everyone loved them. Will use Express Promo again for our next event.”

Helpful Report

Posted 2 years ago

Thanks Monique. Glad we could help!

Posted 2 years ago

“Great products very popular delivery and service first class”

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Posted 2 years ago

Thank you for your review Peter!

Posted 2 years ago

“We have purchased products from Express Promo a few times now. Their customer service is fantastic, they always go above and beyond, and the quality of products is always high quality. We can always rely on fast delivery. Thank you so much for an amazing service.”

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Posted 2 years ago

Thank you for your great review Donna, we are so glad to have you as a repeat customer. Looking forward to talking to you soon.

Posted 2 years ago

“Pens look and feel fantastic! Quick delivery and exceptional Service. Thank you.”

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Posted 2 years ago

Thank you for your review Neriane.

Posted 2 years ago

“This was my first order with Express Promo. Their customer service is absolutely fantastic, they went above and beyond to design artwork that would fit in with the product I ordered. Shipping was fast and they followed up throughout the process. Highly recommend them for quality and service.”

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Posted 2 years ago

Thank you for your great review Geraldine, so glad you are happy with your order.

Posted 2 years ago

“First order with Express Promo received and we are very happy. There was confusion with the order on both ends, and Sophie & Abbie worked tirelessly to make sure we were happy, reprinting some pens at no charge to us. We shopped around for price before ordering and Express Promo were the best, and their quality is brilliant too. I highly recommend Express Promo for service, communication, quality and price.”

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Posted 2 years ago

Thank you for your kind review Catherine, glad we could help you with your pens! Looking forward to working with you again soon.

Posted 2 years ago

“Great to deal with. Good product, great prices, excellent service. Will buy again from these.”

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Posted 2 years ago

Thanks for your great review!

Posted 2 years ago

“will continue to use, communication and product is great”

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Posted 2 years ago

Thanks Jason, talk to you soon!

Posted 2 years ago

“I give Express Promo a 5-star review, they do an amazing job. I have ordered through them a few times and have had no problems. delivery came on time and product was exceptional”

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Posted 2 years ago

Thank you for your 5 star review Valerie.

Posted 2 years ago

“Recently ordered some pens for our business and was very impressed with the speed in which they turned up. I would recommend Express Promo to others and will be using them again in the future.”

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Posted 2 years ago

Thank you for your review, glad you are happy with the pens!

Posted 2 years ago

“I ordered some pens for the business and they are amazing! Very smooth to write with, and very nice to hold, logo looks great, colour is better than I had expected. The pens were also very cost effective and arrived so promptly! The company was also very easy to liase with.”

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Posted 2 years ago

Thank you for your wonderful 5 star rating of Express Promo! It is great to hear that you were so pleased with your order of pens for the business - that the pens were smooth to write with, held nicely, and had a great logo and colour. Additionally, that you found them to be cost-effective and received them promptly is truly appreciated. We value all of our customers and are so glad to hear that you found liasing with us was an easy and seamless experience.

Posted 2 years ago

“Great service and followed up on the design.”

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Posted 2 years ago

Thank you, Sally, for your 5 star rating of Express Promo! We are delighted to know that you experienced great service and that we were able to follow up on the design. We appreciate your kind feedback!

Posted 2 years ago

“Awesome products very good quality”

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Posted 2 years ago

Thank you for your great review Shaylee!

Posted 2 years ago

“Items were as described. Very good quality and reasonable price. Highly recommend!”

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Posted 2 years ago

Thank you so much for your 5 star rating, Kris! We're glad to hear that the items were as described, and that they were of very good quality and reasonable price. We appreciate your positive review and highly recommend our service!

Posted 2 years ago

“Epic service, great quality. Will 100% order again”

Express Promo 5 star review on 5th September 2023

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Posted 2 years ago

Thank you so much, Jess! I'm so glad that you had an epic experience with our services and that the quality of our products was great. It means a lot to us to have such a positive 5 star rating from you and we hope you'll order again soon!

Posted 2 years ago

“great range, helpful staff and quick turn around”

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Posted 2 years ago

Thank you Donna for your 5 star rating of Express Promo! We really appreciate your kind words about our great range, helpful staff and quick turn around.

Posted 2 years ago

“Yet again another great personalise product from Express Promo. Very happy.”

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Posted 2 years ago

Thank you so much Danielle for your kind words and for that excellent 5 star rating! We are delighted to hear that you are so pleased with the personalised product provided by Express Promo. We highly appreciate your loyalty and are grateful for your continued support.

Posted 2 years ago

“Excellent service, very professional, fast shipment and great customer service (thank you Sophie!). Highly recommended!”

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Posted 2 years ago

Thank you so much for the positive feedback and kind words about our service, Sophie and shipment speed! We are so pleased to hear that you had such a wonderful experience with Express Promo. We strive to provide excellent customer service and it is great to see that it paid off. Thank you for the 5-star rating and for recommending us to others!

Posted 2 years ago

“Absolutely brilliant to deal with fast response from start to finish, ordered wine glasses very happy with them, great price, came well packed, have to say there should be more business out there with the customer care that Express Promo have. Thanks One happy customer here.”

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Posted 2 years ago

Thank you, Leanne, for your kind 5-star rating! We really appreciate your positive review. We take pride in providing our customers with excellent customer service, so it is extremely gratifying to know that you are satisfied with your purchase and our efforts. We would like to thank you for your business and look forward to the possibility of helping you again in the future.

Posted 2 years ago

“great service, very quick turn around and easy website to order from.”

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Posted 2 years ago

Thanks so much for your review!

Posted 2 years ago

Express Promo is rated 4.9 based on 702 reviews