Express Promo Reviews

Name: Express Promo
Rating: 4.86

4.9 Rating 717 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 717 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Express Promo 5 star review on 19th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service, product quality and timeliness exceeded expectations.”

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Posted 2 years ago

Thank you for your kind review!

Posted 2 years ago

“Amazing customer service! Fast turn around - received earlier than expected and value for money too!”

Express Promo 5 star review on 28th October 2023

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Posted 2 years ago

Thank you for taking the time to add a photo of you enjoying your new cup! Looks great!

Posted 2 years ago

“Outstanding customer service Quality products and efficient delivery at a reasonable price We recommend to all our friends (Abbie is a deadset legend)”

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Posted 2 years ago

Thank you so much, Katy, for the amazing 5 star rating for Express Promo! We strive to offer outstanding customer service along with quality products at reasonable prices and efficient delivery. We are so glad to hear that you have recommended us to your friends.

Posted 2 years ago

“Excellent customer service, fast delivery and high quality printing on product. Would definitely recommend. Thanks Express Promo!”

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Posted 2 years ago

Thank you so much for the 5 star rating, Emily! We're glad to hear that you were pleased with the excellent customer service, fast delivery, and high quality printing on the product. We would be honoured if you decide to recommend us to your friends and family. Again, thank you for your kind review.

Posted 2 years ago

“Very very prompt postage.”

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Posted 2 years ago

Thank you Maria.

Posted 2 years ago

“Quality pens, fast and efficient service, all expectations exceeded, thank you!”

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Posted 2 years ago

Thanks so much for your kind review Haydn.

Posted 2 years ago

“Website was easy to navigate, and products were of reasonable price and quality. Sophie was very active in communication and helpful throughout the order revision process which made the process very smooth. Overall had a great experience completing my purchase, will continue to make purchases here in the future.”

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Posted 2 years ago

Thank you Jenny, glad to hear you had a great experience with the process.

Posted 2 years ago

“I have used Express promo before and used them again. Once again they were fantastic in communication, service, timing and delivery.”

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Posted 2 years ago

Thank you for your review Julie, it is greatly appreciated that you took the time.

Posted 2 years ago

“Communications were quick and professional. My order was made and delivered quickly with amazing attention to detail.”

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Posted 2 years ago

Thank you for a great review Zoe. Greatly appreciated.

Posted 2 years ago

“Express Promo were wonderful to deal with. Great communication and very helpful. The School branded library bags that we ordered came quickly and look fabulous! We have also used them for branded pens and had a great experience with them during that process too!”

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Posted 2 years ago

Thanks so much for taking the time to leave us such a great review Kerry! So glad you are happy with everything. Looking forward to talking to you again soon.

Posted 2 years ago

“Great service, fast and efficient. We bought some promo pens. They look great and are very nice to write with. Thanks Kelly”

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Posted 2 years ago

Thank you for your review Kelly, we really appreciate it!

Posted 2 years ago

“I cannot rate Express Promo highly enough. I was under an almost impossible deadline and the staff were super helpful and responded immediately. I got my order in time and they were an absolute HIT!! Thank you so much for all of your help”

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Posted 2 years ago

Thanks so much for your great review Kym, we really appreciate you taking the time, so glad we could help you with a quick turn around. Thanks again!

Posted 2 years ago

“Service good, communication good. Pens look very classy. The only negative was in the fine print, advertised as 99 cents each & free postage but wasn't until I reached the checkout that GST of $8 was added.”

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Posted 2 years ago

Hi Pauline, thank you for your feedback, I will pass this onto the team. Glad you are happy with the pen order.

Posted 2 years ago

“Express Promo were great! They kept me updated the whole time and were very helpful. I look forward to using them again!”

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Posted 2 years ago

Thank you Jade, glad you are happy with your order.

Posted 2 years ago

“Ordered some pens and magnets. Staff were very helpful and assisted with the order straight away. I live in rural QLD and delivery was quick and arrived undamaged”

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Posted 2 years ago

Thank you so much for your review, glad you are happy with your order.

Posted 2 years ago

“Great, fast, reliable service. Pens looked amazing, everyone loved them. Will use Express Promo again for our next event.”

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Posted 2 years ago

Thanks Monique. Glad we could help!

Posted 2 years ago

“Great products very popular delivery and service first class”

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Posted 2 years ago

Thank you for your review Peter!

Posted 2 years ago

“We have purchased products from Express Promo a few times now. Their customer service is fantastic, they always go above and beyond, and the quality of products is always high quality. We can always rely on fast delivery. Thank you so much for an amazing service.”

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Posted 2 years ago

Thank you for your great review Donna, we are so glad to have you as a repeat customer. Looking forward to talking to you soon.

Posted 2 years ago

“Pens look and feel fantastic! Quick delivery and exceptional Service. Thank you.”

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Posted 2 years ago

Thank you for your review Neriane.

Posted 2 years ago

“This was my first order with Express Promo. Their customer service is absolutely fantastic, they went above and beyond to design artwork that would fit in with the product I ordered. Shipping was fast and they followed up throughout the process. Highly recommend them for quality and service.”

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Posted 2 years ago

Thank you for your great review Geraldine, so glad you are happy with your order.

Posted 2 years ago

Express Promo is rated 4.9 based on 717 reviews