Woolley & Co, Solicitors Ltd Reviews

Name: Woolley & Co, Solicitors Ltd
Address: Silverstone House, Gaydon, Warwick, Warwickshire
Rating: 4.44

4.4 Rating 142 Reviews

85 %

of reviewers recommend Woolley & Co, Solicitors Ltd

Company Reviews

Questions

Metrics

4.4

Based on 142 reviews


Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01789 330310

Email:

info@family-lawfirm.co.uk

Location:

Silverstone House,
Gaydon,
Warwick
Warwickshire
CV35 0EP

Write Your review

Tell us how Woolley & Co, Solicitors Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As an expat I needed to conduct my divorce online. The divorce process was easy and swift and I appreciated the set fee rather than be left unknowing as to how much fees could or would build up otherwise. Fortunately my ex and I were incredibly amicable which meant that our divorce went through very quickly. The reason for removing two stars is that £500 of my up front payment was for drawing up a financial final agreement between both parties, which should have been simple since we were both in full agreement from the time we hired Davina from Woolley & Co. since neither party heard again, I chased Woolleys twice but never heard back. I have now been remarried for over three years and just received notification that a cheque the firm supposedly sent (neither of us received it) had not been cashed. This refund was for £45.i queried the £500 final financial agreement we paid for and never received and was told they had drafted it so the money is lost. Very strange that neither of us ever received said such document and despite chasing them twice about it, we still never received the document to sign. So we paid £500 for a document that no one received to sign and they never thought to query why they hadn’t received it back if they had sent it. Strange. I’m happy with the speed of the divorce but would advise to be cautious when other elements of a separate come in to play.”

Helpful Report

Posted 6 years ago

I am disappointed that you were not satisfied with the service you received from Woolley & Co. If you would like to discuss your comments further please do call us. Andrew Woolley

Posted 6 years ago

“Good advice and costings always clear”

Helpful Report

Posted 6 years ago

Thank you for your kind words, Nicholas. Regards, Woolley & Co, Solicitors

Posted 6 years ago

“I wish I could be as positive as some of the previous comments listed here. My experience with Woolley and Co has been that of a very professional company. Unfortunately, I cannot be as positive in relation to the individual who took on my case. Sue is professional. She is very professional. To the extent that she does not listen to her clients input when questioning expert advice presented. My case required specialist knowledge of a particularly complicated pension. The expert sought out did not possess this knowledge and, as a result, my case did not achieve the balanced result I sought. Sue did not give advice which was in my best interests. She did not always know the specifics of my case in detail. On one occasion supplying another clients detailed pension statement instead of my own. Woolley and Co, as a company, have been very professional. I was led to believe their representatives were some of the best in the business, possessing emotional intelligence, dogged determination and (importantly) empathy for their clients and their case. Ultimately, going out of their way to provide the best possible outcome for their client. Unfortunately that wasn't the case for me.”

Helpful Report

Posted 6 years ago

I am really disappointed that you were not completely satisfied with the service you received from Woolley & Co. I am glad you felt Woolley & Co to be a professional company. I do however take your other comments very seriously and if you would like to contact us to discuss them further please do so. Andrew Woolley

Posted 6 years ago

“Overpriced. Use clients as an open ended cheque book!”

Helpful Report

Posted 6 years ago

I am sorry you were dissatisfied with the service you received from Woolley & Co. If you would like to discuss your comments with us please call. Andrew Woolley.

Posted 6 years ago

Woolley & Co, Solicitors Ltd is rated 4.4 based on 142 reviews