FamilyPoolFun Reviews

2.2 Rating 150 Reviews
29 %
of reviewers recommend FamilyPoolFun
2.2
Based on 150 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 35%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
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FamilyPoolFun 5 star review on 28th March 2023
Jacques H Tucker
FamilyPoolFun 5 star review on 1st February 2023
Mitchell’s C Roberts
FamilyPoolFun 1 star review on 23rd July 2022
Anonymous
FamilyPoolFun 1 star review on 23rd July 2022
Anonymous
FamilyPoolFun 1 star review on 1st July 2022
Anonymous
FamilyPoolFun 1 star review on 22nd June 2022
Bobkaz
FamilyPoolFun 1 star review on 3rd June 2022
Sydonia Bales
22
Anonymous
Anonymous  // 01/01/2019
so I have read many reviews regarding this company and became very scared of what was going to happen. I ordered a pool 3/6/2021 with all anticipation that it will take a while. Was told 6 weeks. At 6 weeks they called me and said they had to give me a bigger pool at the same price, OK cool. was told 3 more weeks. Then when I called again 3 weeks later was told 3 more weeks. (middle of June). My husband and I decided to go with another company and cancelled out current order. We did receive our refund in a timely manner and the process was pretty painless. So I give them 2 stars because I never did get my product and felt I could not get a straight answer on when I would get it, but refunding was not as bad as some of the reviews I saw. So i wanted to write this so people know this is not a bad company and they aren't trying to keep your money, but if you order an actual pool expect it to take months.
Helpful Report
Posted 2 years ago
FamilyPoolFun is rated 2.2 based on 150 reviews