“This has been an amazing experience both times have ordered from Famous Footwear. Easy to order online, fast delivery, no problems at all. My first purchase was for shoes for my daughter's wedding and are just perfect, the second purchase were TWO pairs of flats that arrived in no time (one black, one nude).”
“Famous has a great range of fashionable shoes at a reasonable price. Great sandals in a neutral colour that matches with lots of outfits. They are comfortable to wear and also look good.”
“I haven't shopped at Famous Footwear in a while but I bought 3 pairs of shoes online based on previous experience. The quality has really dropped off since the last time I shopped with them and if I'd shopped in store I would have left empty handed. I haven't returned any of the shoes because apparently they have to be taken in store for a refund and the closest is over 100km away. The prices are great but manage your expectations because you certainly get what you pay for.”
Hi Kerry,
Thank you for your review of Famous Footwear.
We are sorry to hear you are disappointed with your recent purchase.
If for any reason you are not completely satisfied with your purchase from our online store, Famous Footwear will gladly refund or exchange your purchase.
You can return your online purchase instore or online to our online distribution centre.
You can lodge your return via this link https://returns.richcommerce.co/return/new?c=famousfootwear
Items can be refunded within 30 days of purchase or exchanged within 90 days of purchase.
If you would like to discuss this further please do not hesitate to contact us at customercare@famousfootwear.com.au
Kindest,
The Famous Footwear Team
Hi there,
Thank you for taking the time to leave us a review.
We are very sorry to hear that this pair was not the fit for you. We are glad to hear our friendly store staff could assist you further with a return.
When visiting in-store our friendly team is always available to assist in sizing and product recommendations.
Alternatively please do not hesitate to contact us online at customercare@famousfootwear.com.au where we are always happy to provide sizing measurements before purchasing online.
Please find our size guide attached here for your convenience https://www.famousfootwear.com.au/pages/size-conversion
Kindest,
The Famous Footwear Team
“Such a User-friendly website & when my order arrived the sizing was perfect & the product was exactly as described!
I'm very happy with my shoes & with the service received.”
“Famous footwear are an affordable and high quality comfortable and stylish retail store. With excellent customer service, with retail staff that go above and beyond with service. Online shopping is quick and efficient for customers that prefer online shopping. Styles and sizes are accurate and the description of footwear are accurate. Delivery is fast for the last minute shopping.”
“Famous footwear has literally changed my life!
I wear size 5 and it is very difficult, not tomsay impossible, to find anything that would fit me so when I foind about FF I was very happy and since then I’ve ordered 2 pairs and so far so good!
So VERY VERY thank you to you guys and your amazing suppport (online or at the store, everything was perfect)!!!!”
