Hi Alicia,
Thank you for contacting Famous Footwear.
We're sorry to hear this has occurred. In order for assessments to be made, please action one of the below options.
Visit in-store at any Famous Footwear store Shoe Stores Australia - In All Major Cities | Famous Footwear where the team can provide an assessment and assist you further.
Or
Supply a minimum of four (4) detailed photographs via email reply email customer-care@famousfootwear.com.au
Photo Criteria of 4 images required.
1 image - Top/Front of pair entirely
1 image - Bottom/Soles of pair entirely
1 image - of the main concern, close up
1 image - of your choice.
Look forward to receiving your response and resolving this matter for you.
The Famous Team
“Looking forward to the cooler months ahead in Melbourne. Pampa black mid calf boots will be a welcome addition to 2025 wardrobe. Purchased for a new updated multi-faceted fashion collection: with work skirts, evenings out & over jeans & leggings. Comfort all the way!”
“I have tiny feet and the size 5 shoes at your store are the only size 5’s in Perth that fit my tiny feet. Most of my shoes are from your store. The variety is huge, and your staff are always helpful and friendly. Absolutely love famous Footware and so sad that your whitfords store has closed. Will still order online now.”
“Super comfortable and just the right heel height. After weeks of looking for the right pair, I finally found these lovely shoes and couldn't be happier.
And also wide enough for my foot to fit.”
“This is the third pair of these shoes. They are comfortable, a reasonable price and I have had many compliments. The great part is they are also comfortable. Thanks Gamous footwear”
