Farmison & Co Reviews

Name: Farmison & Co
Address: Harlaw Road Inverurie Aberdeenshire, , Aberdeen, Harlaw Road Inverurie Aberdeenshire, , Aberdeen, Aberdeenshire
Rating: 4.80

4.8 Rating 30,350 Reviews

95 %

of reviewers recommend Farmison & Co

4.8

Based on 30,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone

Verified review from genuine Farmison & Co customer.

Visit Website

Phone:

01765 824 050

Email:

care@farmison.com

Location:

Harlaw Road Inverurie Aberdeenshire, , Aberdeen,
Harlaw Road Inverurie Aberdeenshire, , Aberdeen
Aberdeenshire
AB51 4FR

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Farmison & Co 5 star review on 14th May 2024

1579

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A little disappointed overall. We placed an order for a luxury beef wellington for four people. The delivery charge was £10, which I questionned as the website had a banner advertising free delivery over a certain price (which my order was) however the team replied that the offer didn’t apply to Christmas deliveries. The website is therefore falsely advertising an offer which is not applicable and should be signposted as such. The order arrived on the scheduled day and having spend £105 (inc delivery) for four people I was expecting something rather wonderful. However at over £25 per person, the wellington was distinctly underwhelming. It was a nice wellington, and an ok steak, but it definitely didn’t meet the expectations given the price. We’ll go back to making our own, better quality, more luxurious ingredients, and a much lower price.”

Helpful Report

Posted 2 years ago

“Chicken fine, lamb fine. Sausages had a very sour taste - it could have been weird herbs but all 3 packs were taut with expanded air and we threw them all away. Won’t risk Farmison again.”

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Posted 2 years ago

“To be honest, I had delivery too soon, 21st. Disappointed in quality and turkey was dry despite cooking as usual. Also no real taste, disappointed year”

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Posted 2 years ago

“Sausages where off made us sick threw the second pack away. The ham was excellent as was the beef . The turkey was cooked but it was packed in too much fat made it a messy experience ! Back to Waitrose or M&S next year”

Helpful Report

Posted 2 years ago

“Turkey was tough made sure it wasn't over cooked beef and ham were OK”

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Posted 2 years ago

“Thank you turkey breast was lovely. However we did not receive sourdough bread sauce or stuffing as ordered. In place we received cranberry sauce”

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Posted 2 years ago

“Product good. online customer service terrible No answering either emails or calls very flustrating as I had a problem my order.”

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Posted 2 years ago

“I've been buying meat from Farmison for a few years and always been very impressed with the quality and customer service, until my last 2 orders. In fairness to Farmison, both issues I've had begin with DPD Delivery. An order at the beginning of December wasn't left in my safe place as requested, instead the proof of delivery shows my package being left on my front doorstep facing the street. Needless to say, when I returned home my package was nowhere to be seen and none of my neighbours knew anything about it ... I complained to DPD who referred me to Farmison who referred me to the police. No-one I dealt with seemed apologetic or sympathetic. I noticed the proof of "delivery" disappeared from DPD's website after my conversation wither their representative too. I'm still waiting for a resolution. My second order in December was delayed by 24hrs, with no notification. The DPD website promising delivery the following day but there was no ETA provided. Remembering that DPD are unable to help the parcel recipient I got in touch directly with Farmison customer service. The representative let my know my parcel had been damaged and would not be delivered, this contradicted the info DPD provided so I was grateful to find out the truth but also stressed to find my Christmas meat would take another 3 days to be delivered. Given my previous experience I was apprehensive but had no choice but to accept a later delivery. The 2nd delivery was also left unattended on my doorstep but thankfully I was at home and able to retrieve it straight away. The meats turned out lovely on Christmas but I was disappointed by the delay, given the high standard of customer service I'd received in previous years I had expected a voucher or token of apology in the package as I'd had when orders went wrong in the past. All in all, I would say the standards from the butchers are still very high, but based on the customer service and delivery I will be unlikely to shop with Farmison again”

Helpful Report

Posted 2 years ago

“Slightly disappointed with my Turkey this year. In recent years the cooking times were almost spot on.I ordered Turkey with stuffing but found it contained too much stuffing which cut down the actually amount of Turkey.Overall Turkey was dry.”

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Posted 2 years ago

“Disappointing order was delivered a day early, box clearly labelled Sat: delivery 23/12. Not only that it was delivered to the wrong house, not known to me! Ice packs were melting. Not the Farmison service I’m used to. Meat was good though.”

Helpful Report

Posted 2 years ago

“The third time we've ordered a Galatyne, easy carve Turkey, first two time perfect, third time not. Poor packaging, messy butchery, just not the same. However, the customer service has been first class, and they've put things right, and turned around a poor situation. So I appreciate very much how they've dealt with it, but they do need to watch out for slipping standards.”

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Posted 2 years ago

“Delivery was good. Beef Wellington wasn't very nice and it was a nightmare to get the cooking instructions.”

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Posted 2 years ago

“My order arrived 24 hours late ,and was warm when it arrived. SIMON was very helpful when I contacted to find out where my meat was . This has been placed in the freezer unopened for New years day . Just hope it is okay .”

Helpful Report

Posted 2 years ago

“As expected from Farmison the meat was ok point! The turkey crown/breast was delicious and the pigs in blankets nice. The sauces were a real disappointment however. The poultry gravy had NO flavour and a watery consistency, was like pouring dish water onto the plate. The bread sauce was thin and lacked flavour as did the cranberry sauce. I’d seriously look at this side of your business as I could have got better sauces from my local Sainsburys!”

Helpful Report

Posted 2 years ago

“I’ve used Farmison for my Christmas meat for the last 3 years. Each year there has been small reductions in quality / attention to detail. In 2021 - my roasting joint came with cooking instructions & some beautifully designed promotional literature. The quality was excellent. In 2022 this had de generated slightly. In 2023, I received vac-packed meat in a box. The quality of which was just average. The loin of pork was exceptionally fatty, I understand fat produces better flavour & am not looking for super lean meat however, the fat content on our joint was too high. Also the scoring of the pork rind was poor. I had to re-score to ensure crackling The beef joint was underwhelming too. Having been a raving fan of Farmison, this years experience was at best average.”

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Posted 2 years ago

“Chicken arrived on time and in good condition but not nearly as flavoursome as I was expecting. Acceptable but not tasty. Not down to our cooking.”

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Posted 2 years ago

“Ham quite salty previously bought from Dukeshill and decided to try Farmison as had good beef previously but ham too salty and Dukeshill provide a Muslin bag to keep ham in so would probably not order the ham from you again. Beef good.”

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Posted 2 years ago

“Good but not excellent turkey and ham. Service and delivery very good.”

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Posted 2 years ago

“The apparent poor procedure meant our order contained the wrong mix of items. Even when busy at Christmas correct procedures should ensure that this does not happen. Quality of meat is good even so.”

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Posted 2 years ago

“I have purchased your products on a number of occasion and been more than satisfied with the quality. My last order included a first time try of the mutton shoulder which I was eating only ten minutes ago, unfortunately it was so bad most of it was inedible and was thrown away. I would recommend you discontinue selling this product as it only sullies your reputation.”

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Posted 2 years ago

Farmison & Co is rated 4.8 based on 30,350 reviews