Farmison & Co Reviews

Name: Farmison & Co
Address: Harlaw Road Inverurie Aberdeenshire, , Aberdeen, Harlaw Road Inverurie Aberdeenshire, , Aberdeen, Aberdeenshire
Rating: 4.80

4.8 Rating 30,350 Reviews

95 %

of reviewers recommend Farmison & Co

4.8

Based on 30,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone

Verified review from genuine Farmison & Co customer.

Visit Website

Phone:

01765 824 050

Email:

care@farmison.com

Location:

Harlaw Road Inverurie Aberdeenshire, , Aberdeen,
Harlaw Road Inverurie Aberdeenshire, , Aberdeen
Aberdeenshire
AB51 4FR

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Farmison & Co 5 star review on 14th May 2024

1579

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not ate all my order yet but my lamb and gammon joints were certainly not worth the money, I was so disappointed.”

Helpful Report

Posted 4 years ago

“Usually the products we have bought have been excellent. However this xmas we bought a stuffed pork leg and after cutting off the huge amount fat we were left with loads of stuffing and very little meat, a struggle to give everyone a decent slice of meat. Will probably try elsewhere next year.”

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Posted 4 years ago

“Sirloin Roast tasteless, bacon excellent.”

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Posted 4 years ago

“You should be much clearer when your sending frozen meat. Felt a little bit cheeky to be honest. Would not recommend. If I’m paying proper money I want proper fresh meat. Not something defrosting in transit.”

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Posted 4 years ago

“Franky, we were very disappointed with the rib of beef. It had little taste. The only redeeming part of the order was the streaky bacon.”

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Posted 4 years ago

“Not that happy. Ordered, but then the planned Christmas event had to be cancelled due to Covid. Called back two days after ordering to rearrange delivery for a later date (not cancel) but got told this was not possible and was told to freeze it. Had no space in freezer so order was pointless. Customer service needs work!”

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Posted 4 years ago

“The bacon joint, even after soaking in cold water, and gently simmered, not roasted, was so salty it nearly became inedible. Such a shame as the underlying flavour was potentially very good. Had it been roasted as suggested it it would have been impossible to eat. How disappointing. Traditional black rind Suffolk bacon and ham are usually low salt.”

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Posted 4 years ago

“sooooo much packaging for sooooo little meat.”

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Posted 4 years ago

“Goose breast was tough and chewy,legs ok as lconfit them,lots of goose fat,giving up on goose,will have pork or good organic chicken,goose not worth the money”

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Posted 4 years ago

“I’ll be honest as this is the best policy. 1. The bacon and sausages are lovely. 2. Pork escalopes were nice. 3. Lamb was ok. But what I wasn’t happy with was the use by dates on everything was pretty immediate so I had to rush to cook everything. I’d give the bacon and sausage a 5 star but I knocked off 1 star for the other meat and 1 star for giving me meat that I had to use immediately. Would I order again. Quite possibly more bacon as it was gorgeous.”

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Posted 4 years ago

“Delivery was asked for on 23rd but actually happened on 21st. Although asked to go to neighbour it did not go there. Although promused it would go to a collection point it was left in the porch, from where my daughter hsd skready had her Christmas wreath stolen. Luckily I was able to tell my daughter who contacted her neihhbour who was abke to bring it in. Unsatisfacrory all round.”

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Posted 4 years ago

Dear Anna, Thank you for your email. I have just checked the order and it was delivered on the 22nd of December. I have also cross-referenced with your order confirmation and can see that the slot chosen was also the 22nd. If you'd like to email our care team with more detail, we'd be happy to look in to where this confusion has come from. Thanks, The Care Team

Posted 4 years ago

“Very tasty but hardly any meat much more like a soup. Not like the photo”

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Posted 4 years ago

“Disappointed with the quality. Expensive per kilo expected much better.”

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Posted 4 years ago

“I ordered the meater thermometer but had to cancel the order. Both the order and cancellation of the order was seamless. However receiving the refund has been extremely painful where I keep on being told it has been processed but when I follow-up, it seems that the refund was only sent to the finance team and not “processed”.”

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Posted 4 years ago

“I ordered pigs in blankets, asked for 10 but received a confirmation for 10 packs instead. Emailed Trinity at Farmison twice before delivery date to try and amend but no response and now I have 110 pigs in blankets in my freezer. Well 90 as I’ve given 20 away so far. Not sure how they taste as afraid I’ll overdose on pigs in blankets pre Christmas. Difficult to know how many stars to give this shopping experience but gave chosen two for lack of communication.”

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Posted 4 years ago

“It's a pleasure to write an honest review of Farmison. Thanks for inviting me to do so. The meat is fantastic. Cannot fault the product one iota. The let-down is on the customer service side. I ordered, among several other items, 2 packs of lamb rump, required for a meal for 4. Only one pack arrived. This was on 23rd November. As of 5th December, I'm still waiting for any kind of refund. In the meantime, at least 5 e-mails encouraging me to order again have arrived, so the marketing side of the operation is working well. Congratulations for that. When a company produces such an excellent product, it is almost criminal when the service side of things fails to support this. Do better.”

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Posted 4 years ago

“They went "out of stock" on an item after I placed my order but still sent the other items. What a waste of packaging & food miles as they then sent the missing item. Surely it would have been better to ask me (via email) what my preference was (cancel the missing item, hold the order until the item was back in stock. etc). The product was OK but nothing special - my home-cured bacon is just as good.”

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Posted 4 years ago

“I ordered a centre cut piece of fillet, for a beef Wellington. The picture showed a chunky looking joint but what I received resembled a large sausage, not a joint. One item from my order was missing. The refund for the missing item was going to take up to 10 days which I thought was a long time. I felt that my complaint regarding the fillet was not taken seriously, so even though I love the ethos of this company, bad service dies not get my business.”

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Posted 4 years ago

“Cumberland sausages were delivered 23 November with a use by date of 24 November. Attempts to email the company for refund or replacement have not been successful. Otherwise, a good experience”

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Posted 4 years ago

“disappointed, with the amount of fat to meat ratio on the sirloin I purchased meat was excellent just of a lot of fat”

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Posted 4 years ago

Farmison & Co is rated 4.8 based on 30,350 reviews