“Fantastic service in Wilmslow store yesterday. Friendly and welcoming. Rea helped me to choose some colours to complement my samples. I really appreciated her expert advice and knowledge. Thank you 😊”
“Super helpful and great service in Wilmslow store yesterday. Really helped being able to talk to people who KNEW THEIR STUFF. Left confident to start my projects and will be back for a lot more paint.”
“Must admit, you certainly get what you pay for at F&B Wilmlow. The paint is 2nd to none as is the service. I visited the store on Friday with Sam, in particular, attentive & helpful. I already knew the colour I wanted for my kitchen cabinets but Sam gave me great advice on the various finishes not to mention best practice to deliver a perfect finish. I came out with rather more than I initially came in for but Sam even gave me a hand taking the paint (including primer) to my car. I'd almost forgotten what great service was until my trip to the store on Friday!”
“Visited the Wilmslow store yesterday with my friend and we were made to feel very welcome. Sam was friendly and very helpful and gave us some great advice and colour options. She couldn’t have been any more helpful and sorted us both out.”
“Wonderful experience in Farrow and Ball Wilmslow today! I picked up the paint I had ordered - spoke on phone to very helpful assistant Julia. Today the two gentlemen in the shop were helpful with advice and even offered to carry my tins of paint to my car parked down the street. Many thanks.”
“Excellent customer service from Carla
today. She listened to my requirements and offered my some great advice. I paid over the phone and collected the same day. Faultless, friendly service.”
“I had the most lovely customer service from a lady called Carly today. She listened to what I wanted, recommended different options. I paid over the phone and collected an hour later. Fantastic quick and friendly service. Highly recommended”
“Wow, today was such a difference. Top marks for customer service to the two ladies working today. Couldn't believe the difference from my last visit a few weeks' ago. Warm and friendly approach - a refreshing change, long may it continue!”
“Having previously receiving poor service, a lack of interest and at times rudeness,I was pleasantly surprised with the huge change in atmosphere on my visit to the store on Saturday. Carla handled my request with enthusiasm, professionalism, and added humour which made my visit very enjoyable. What a difference.”
