Fashion World Reviews

Name: Fashion World
Address: Griffin House, 40 Lever Street, Manchester
Rating: 1.81

1.8 Rating 98 Reviews

17 %

of reviewers recommend Fashion World

Company Reviews

Questions

Metrics

1.8

Based on 98 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email

Phone:

0871 231 4000

Location:

Griffin House, 40 Lever Street
Manchester
M60 6ES

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Fashion World 1 star review on 17th April 2023

Did Not Receive The Product Only

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not real. BEWARE! SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM”

Helpful Report

Posted 3 years ago

“I ordered 4 Kaftans 3 weeks ago and have tried emailing this company several times as why they haven’t been sent and no reply What is even worse when I look up my account to see the orders and it says no orders. This company is shocking communication is non existent”

Helpful Report

Posted 3 years ago

“i orded something a month and 3 days ago still have not heard anything , can not even track my order . the worst thing i put in another order i have not heard anything from that order , i have been trying to contact the company but no reply .”

Helpful Report

Posted 3 years ago

“I had no access to my account when needed to view any previous transactions took me 3 months & 8 conversations to finally be able to get access to MY OWN DETAILS (they were finally emailed to me) as the website DOES NOT show any previous information on my account?? And finally when I mentioned I was going to contact the ombudsman if they did not give me access to view my previous statements I finally got a response, very strange how things are handled. Something very dodgy going on with this company, DO NOT OPEN AN ACCOUNT WITH THEM!”

Helpful Report

Posted 3 years ago

“Placed an order via credit account,received a confirmation email and then when i went back onto the account credit limit states £0?Very confused as to where this leaves my order or what’s happened!!”

Helpful Report

Posted 3 years ago

“Absolute shambles of a company.”

Helpful Report

Posted 3 years ago

“it gave me 175 credit limit and then decreased it to 0 literally 1 minute after acceptance. wth is that about?”

Helpful Report

Posted 3 years ago

“As other reviewers stated, I also was offered 150 credit limit, so I placed an order and checked in my account the next day to find my credit limit and order was cancelled, with no explanation as to why. To do this to people is disgusting and extremely unprofessional. I have never known this be done by any other credit service and it should not be allowed! It is wrong on so many levels. Appauld by this. Would give zero stars if it would allow me to. Terrible service and a bad way to treat customers. I will not be ordering from you by any means”

Helpful Report

Posted 3 years ago

“Got accepted for £150 ordered some clothes for my daughter for Christmas turns out my credit limit has went down £0 disappointed 😞 why accept me then decline me”

Helpful Report

Posted 3 years ago

“Seems they have done this to a lot of people but they let me order then cancel the items straight away without any warning and remove your credit limit. Rude and extremely unprofessional”

Helpful Report

Posted 3 years ago

“Ordered some birthday presents and was planning to pay of in installments as moneys tight, I was accepted for 175.00 credit, ordered a few things didn't go silly didn't even total 50.00 and then they cancel and remove the credit without even an email to say why. Why give credit in the first place if that's what your going to do?”

Helpful Report

Posted 3 years ago

“I ordered an item 6 weeks ago and the item was showing in stock only to find out there stock system isn’t correct after I spending 40 mins on hold and being told a manager would call back After 3 more call and losing it with customer services agent and she promised a manager would call back by 4 I had to wait another 2 days poor service and I’ve decide not to order again The joke was they offered 10% if my order when on line they was offering 29% I understand the current situation but j think the management team need to be re trained and I’m still awaiting the parcel today”

Helpful Report

Posted 3 years ago

“My wife open an account got 500 credit limit place an first order Christmas presents 350 placed second order was accepted chk next day order cancelled with drew the credit with out a word and have sent a letter asking for full payment and I no other family members that it has happen to the let you get into debt then stop the account stay away”

Helpful Report

Posted 4 years ago

“Opened an account with fashion world, applied for a credit account, was accepted for £125 credit limit. I then browsed the sight placed an order to get 30% discount on first order, everything went through fine received an email confirming my order. Then I log back into my account and find that my credit limit has been removed and my orders cancelled but no email to explain what had happened, all of this happened with in 5 minutes. If this is how they treat new customers I wouldn't touch them with a barge pole disgusting. It's a shame I had to give them 1 star to write this review because if I had the choice I wouldn't have given them any stars.”

Helpful Report

Posted 4 years ago

“Would give 0 stars. My monthly bill is 50 pounds 47 of that is interest. Asked them for help they said tough and said it will be like this for years. So my 1200 pound bill which I know I shouldn't have done but it was all necessaties. I did expect some interest but not that much. Learnt my lesson the hard way.”

Helpful Report

Posted 5 years ago

“I place my order, most items arrived in a timely fashion, most was returned as they were to stretchy for me, I paid in full for what I kept, when I received my statement i have been charged £10.59 interest! and £14.50 for what I don't know. Making what I considered should have been a zero balance showing as £25.09. Asking me for a minimum payment of over £4.00. I asked customer service why I had received theses charges and what they are for, I was told just to wait for my next statement as they didn't know!!! I am now worried they are going to affect my credit score. I did ask to speak to a manager but surprise surprise no-one was available.. So I am left angry, worried about my credit score and completely in the dark as to why they want £10.59 interest, and what they want £14.50 for. There was no items for this exact amount in my order.”

Helpful Report

Posted 5 years ago

“I ordered i didnt receive they said they would refund me they did then took the refund back and told me to fill in a form that i had to pay to send off stamp and envelope...disgusting and the common customer service advisors attitude absolutely despicable.”

Helpful Report

Posted 5 years ago

“Thiefs stole money from my account! Purchased items back in March they were lost in transit receievd a refund after a week of chasing. Get sent a letter to confirm items never recieved, sign it and pay to send it back. To then find yesterday they have stolen the money from my bank for the items. Complaints phone line is like talking to a robot. Customer service through email just repeat themselves and tell you the situation over and over. I now have to wait over 2 weeks to get my money back from this thieving company.”

Helpful Report

Posted 5 years ago

Fashion World is rated 1.8 based on 98 reviews