FC&A Publishing Reviews

Name: FC&A Publishing
Rating: 4.27

4.3 Rating 795 Reviews

81 %

of reviewers recommend FC&A Publishing

4.3

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FC&A Publishing:

Welcome to FC&A Publishing! For over 45 years, our company has had the privilege of helping people across the nation.

As a leader in the marketing and publishing industry since 1969, we specialize in non-fiction, self-help publications. We love to discover the latest and greatest information in a variety of categories such as healthy living, household and gardening, money-saving, computer know-how and so much more!

We have sold over 28 million copies of our best-selling books, over 4 million of our clinically proven Pain Relief Rub, and over 1 million of our popular Age-Away Cream – and we’re just getting started!

Our mission is to improve the lives of every person we touch, one book at a time!

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FC&A Publishing 5 star review on 26th July 2023

Kerry L

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used you Pain Releif Rub for years. Don't change a thing.”

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Posted 1 day ago

“I am curious about my book purchases from FC&A. You list the Copyright dates but do not list the Publication Dates. . . . .Why? As a purchaser of your books, I assume the information contained therein is up to date, but that information is not noted or referenced anywhere. Why? Are your books reprinted from older editions, 'Titles' slightly changed and the books sold as new information?”

Helpful Report

Posted 1 week ago

Thank you for reaching out, Earl. You’re right to expect clear publication information. We do list Copyright dates, but publication dates can vary by edition and format. If you provide specific titles or ISBNs, we’ll confirm the edition details and how they’re represented. You can reach us at (800) 226-8024, Monday-Thursday, 9:00 AM - 5:00 PM Eastern. If there’s anything else you’d like us to verify or adjust, please let us know. Warm regards, Team FC&A Publishing

Posted 1 week ago

“1. The amount of mail you send after an order is overwhelming. Cut it by 75%. 2. The freebe you offer with the Woods cream is an insult. Either offer something worthwhile like buy three get one free or don't offer anything at all. 3. The cream is very worthwhile. It actually works.”

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Posted 1 week ago

Thank you for sharing your feedback, Warren. We’re glad the cream is delivering results, and we’re sorry about the excessive post-purchase mail and the freebie suggestion not meeting your expectations. We’ll review our communications cadence and promo offers to improve your experience. If there’s anything else you’d like to share or need assistance with, please let us know. Kind regards, Team FC&A Publishing

Posted 1 week ago

“Excelente producto lo compro hace más de 20 años, muy satisfecho. Lo recomiendo sin reservas.”

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Posted 3 weeks ago

¡Muchísimas gracias por su fidelidad durante tantos años! Nos alegra profundamente saber que nuestro producto le ha ofrecido satisfacción por más de dos décadas. Comentarios como el suyo nos inspiran a seguir trabajando con dedicación para ofrecerle siempre lo mejor. Agradecemos de corazón su recomendación y la confianza que ha depositado en nosotros. ¡Gracias por ser parte de nuestra familia de clientes!

Posted 2 weeks ago

“I've been using the Pain Relief Rub for several years and am very pleased that it works very well, without the strong odor of other brands. I've also purchased a few books that are quite informative on a variety of health subjects. Offers DO arrive more frequently than I'd like, sometimes three in one day!”

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Posted 3 weeks ago

Thank you so much for your 5-star review, Sharla! We’re thrilled to hear the Pain Relief Rub works well for you and that our books are informative. We appreciate the feedback about offers and will pass that along to the team. Warm regards, Team FC&A Publishing

Posted 3 weeks ago

“The book is very informative on the various medical conditions.”

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Posted 4 weeks ago

Thank you so much for your 5-star review! We’re glad to hear the book is informative. Happy reading! Warm regards, Team FC&A Publishing

Posted 3 weeks ago

“Have been using for many years and works best for me for pain.”

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Posted 1 month ago

Thank you so much for your 5-star review, William! We’re delighted to hear that our product has been a long-time fit for your pain management. Your loyalty means the world to us. Warm regards, Team FC&A Publishing

Posted 1 month ago

“great book great service”

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Posted 1 month ago

Thank you so much for your fantastic review, Matthew! We’re delighted to hear that you enjoyed both the book and our service. Your kind words motivate us to keep providing the best for our customers. Warm wishes, Team FC&A Publishing

Posted 1 month ago

“My mother loves the Frank Woods face cream! Highly recommend!”

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Posted 2 months ago

Thank you so much for your wonderful review! We’re thrilled to hear that your mother loves Frank K. Wood Age-Away Skin Cream. Your recommendation means a lot to us! Warm regards, FC&A

Posted 2 months ago

“I have nothing to review since I have not received the book as of September 30.”

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Posted 2 months ago

Dear Lesa, We’re very sorry for the delay in receiving your book. We completely understand how frustrating it can be to place an order and not see it arrive on time. Your satisfaction is very important to us. Your order shipped on September 10, but unfortunately, the USPS has been experiencing issues with scanning packages, which can cause tracking to appear stalled even though the package is still moving through their system. It may be delivered any moment, but we’d like to help make sure it gets to you. Please give our customer support team a call at 1-800-226-8024, and we’ll be happy to review your tracking information and work with you directly to resolve this. Thank you for your patience as we look into this for you. Warm regards, Team FC&A Publishing

Posted 2 months ago

“I I am very disappointed with your company. Do you have charged me and I have not received the product yet and it's been over a month I would not recommend you ever again.”

Helpful Report

Posted 2 months ago

Dear Ann, We’re truly sorry to hear about your experience with our company and the delay in receiving your order. Your satisfaction is very important to us, and we understand how frustrating it can be to wait longer than expected. Please know that we are here to assist you in resolving this issue. If you would like to get in touch with our customer support team at 1-800-226-8024, we’ll do our best to help you out. Thank you for your patience and understanding during this time. Warm regards, Team FC&A Publishing

Posted 2 months ago

“I always order 3 jars of pain relief rub. My last order for 3 jars came 1 jar at a time. One package, the lid of the jar was half off, and the product, was everywhere in side of the package. I am asking for a replacement jar. In the future, if I order 3 jars I would like to receive them in one package. That should save us both money. Thank You Ronald Frost”

Helpful Report

Posted 3 months ago

Thank you for sharing your feedback, Ronald. We’re very sorry for the trouble with your recent order and for the condition of the product you received. We understand how frustrating this must have been. Your order was placed for 3 single jars of Pain Relief Rub rather than the bundled 3-jar pack. Because of this, the jars were shipped in separate boxes. While all packages were sent at the same time, they may have been separated in transit by the postal service. We sincerely apologize for the damaged jar and will be sending you a replacement. If there’s anything more we can do to help, please don’t hesitate to contact our Customer Support Team at 1-800-226-8024. Thank you for your understanding and for being a valued customer. Warm regards, Team FC&A Publishing

Posted 2 months ago

“I have been using your Pain Relief Rub for about 10 years now. It is much better than anything I can buy at the drug store. I've shared my jars with 3 differet people.”

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Posted 3 months ago

Thank you so much for your 5-star review, Crowe! We’re thrilled to hear that our Pain Relief Rub has been a reliable part of your pain management routine for the past decade. It means the world to us that you've also shared it with others in need—your kindness truly reflects the community spirit we cherish. We appreciate your support and look forward to continuing to help you and those around you find relief! Best wishes, Team FC&A Publishing

Posted 2 months ago

“I was given this pain cream in 1990. Being disabled since I was a toddler I was shock that something finally worked for my pain. I last ordered the pain cream awhile back. I ordered 6, giving all but two away to my elderly neighbor's and aunt because they needed pain relief not getting from meds. Unfortunately when I went to use my 2nd jar it was like water (I do t know how to take a picture of the jar to show how watery it is, no more solid) and almost all of it wasted out of the container, and when I looked tonight by I see they went way up on the price. Too much for my low income.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the problem with your jar of cream, especially since you’ve been relying on it for so many years and even sharing it generously with others in need. That kind of loyalty means so much to us, and we never want you to feel disappointed. We’d be happy to replace the jar for you. If you’ll please give our Customer Support Team a call at 1-800-665-6901, we’ll take care of it right away. I also want to personally address your concern about price. For nearly 20 years, we’ve kept the cost of our cream the same, even as expenses rose, because we believe effective pain relief should be accessible. In order to continue delivering the same high-quality formula you depend on, we recently adjusted the price. This change was necessary to maintain the quality and availability of the product, but please know we remain committed to keeping it as affordable as possible. Your comfort and well-being remain our top priority. Thank you again for trusting us to be part of your pain relief routine—we’re honored to serve you. Warm regards, FC&A/Pain Relief Rub Customer Support Team

Posted 3 months ago

“Delivery was prompt. Pain relief rub is very effective.”

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Posted 4 months ago

Thank you for the fantastic review, Ronald! We’re excited to hear that you found our pain relief rub to be effective and that your delivery was prompt. Your feedback truly means a lot to us! Warm regards, Team FC&A Publishing

Posted 4 months ago

“I love these books from F, C & A. They are very comprehensive and enjoyable reading.”

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Posted 4 months ago

Thank you for your wonderful review, Jean! We’re thrilled to hear that you enjoy our books and find them comprehensive and enjoyable. Your support truly motivates us to keep delivering great content! Warm wishes, Team FC&A Publishing

Posted 4 months ago

“Very interesting”

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Posted 5 months ago

Thank you for your 5-star review, Jacquelin! We’re glad to hear you found it very interesting. Warm wishes, Team FC&A Publishing

Posted 5 months ago

“I dponrt do suirveys anymore ropducty is ecellent”

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Posted 5 months ago

We're delighted to hear that you think our product is excellent. We appreciate your support and hope you continue to enjoy what we have to offer! Warm regards, Team FC&A Publishing

Posted 5 months ago

“It really help.”

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Posted 5 months ago

Thank you for your review, Francisco! Your support means a lot to us, and we hope you continue to find value in what we provide! Warm wishes, Team FC&A Publishing

Posted 5 months ago

“I had trouble with the app, but Maddox quickly helped me solve the problem. Tech support is GREAT! Thank you!”

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Posted 6 months ago

FC&A Publishing is rated 4.3 based on 795 reviews