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FC&A Publishing Reviews

4.3 Rating 728 Reviews

81 %

of reviewers recommend FC&A Publishing

Company Reviews

Product Reviews

4.3

Based on 728 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FC&A Publishing:

Welcome to FC&A Publishing! For over 45 years, our company has had the privilege of helping people across the nation.

As a leader in the marketing and publishing industry since 1969, we specialize in non-fiction, self-help publications. We love to discover the latest and greatest information in a variety of categories such as healthy living, household and gardening, money-saving, computer know-how and so much more!

We have sold over 28 million copies of our best-selling books, over 4 million of our clinically proven Pain Relief Rub, and over 1 million of our popular Age-Away Cream – and we’re just getting started!

Our mission is to improve the lives of every person we touch, one book at a time!

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FC&A Publishing 5 star review on 26th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't pay bill online. When you call the phone number to pay you get put on hold forever.”

Posted 8 months ago

Ms. Dietz, please accept our apologies as we are struggling with staffing to cover the phones right now. I have advised the Customer Service manager of your concerns and requested a customer service rep to call you at the phone number we have on file for you (ending in 2282). We appreciate the opportunity to make this right for you.

Posted 8 months ago

“It's not the kinda book. You read overnight. So far it is what I expected. Frank”

Posted 9 months ago

Thank you for taking the time to leave this note. We hope you enjoy the book.

Posted 9 months ago

“While there were a few items of minimal interest to myself, basically I found country kichen secrets to be a re-hash of commonly known and understood healthful knowledge that has been around and in the media for decades; this is 2023 for goodness sake! I thought this may be the case when I ordered but was curious to see if there was any new different interesting think earth shattering tidbits to enlighten my already well read self. Alas not the case and have been too busy to even try to return and or ask for refund as had a building fire/temporary displacement recently so....Anyway to me this was like buying tap water in a bottle...sorry ad”

Posted 11 months ago

We sincerely apologize for your dissatisfaction with our book. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we may cancel the bill and send you a shipping label to return the book. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future.

Posted 11 months ago

“I also ordered your book on technology and computers but it doesn't cover Win 10 which I have on a computer that can't be upgraded. I would appreciate it if you would send the info on Win 10 from your previous books.”

Posted 1 year ago

We sincerely apologize for your dissatisfaction with our book. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we may cancel the bill and send you a shipping label to return the book. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future.

Posted 11 months ago

“Nice light scent and light feel. Not greasy. I have been using the Age-Away Cream for about 3 months now, I have not seen much difference in wrinkles yet but will continue with the cream I've purchased and hope to see some change soon.”

Posted 1 year ago

Thank you so much for giving us a chance. While we are confident you will be pleased with the results, we don't want you to ever take a product that doesn't thrill you. That is why we stand behind all our products with a 100% money-back guarantee. Please call us at 1-800-226-8024, Monday through Friday, 9am to 5pm ET, if we can assist you further. Thank you!

Posted 1 year ago

“Too much in the mail. It just keeps coming and coming. I wouldn't mind hearing from you once a months, rather than every other day!”

Posted 1 year ago

Please accept our apologies, Mr. Govendo. We have removed you from our mailing list. Please feel free to shop at our website www.fca.com should you need any more of our products in the future. Thank you!

Posted 1 year ago

“Too expensive for what it is.”

Posted 2 years ago

We sincerely apologize for your dissatisfaction with our book. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we can refund your payment and send you a shipping label to return the book. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future.

Posted 2 years ago

“The books are not worth the price”

Posted 2 years ago

We sincerely apologize for your dissatisfaction with our book. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we can refund your payment and send you a shipping label to return the book. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future.

Posted 2 years ago

“The information that I received was not what I thought it was going to be.”

Posted 2 years ago

We sincerely apologize for your dissatisfaction with our book. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we can refund your payment and send you a shipping label to return the book. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future.

Posted 2 years ago

“Didn't see any change using cream”

Posted 2 years ago

We sincerely apologize for your dissatisfaction with our cream. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we may refund your payment and send you a shipping label to return the unused cream. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future.

Posted 2 years ago

“I ordered some pain cream. Unfortunately, the 3 containers slightly leaked the paste. It wasn't that bad. I did receive a replacement after inquiring a few times. I have enough for now and may order more in the future. I'm still trying it out for a proper evaluation.”

Posted 2 years ago

We certainly appreciate you giving us a try and apologize for the trouble on the initial order. Please don't hesitate to contact us at 1-800-226-8024 if there is anything else we can do for you. Thank you!

Posted 2 years ago

“Please cancel any further orders. Thank you. I won't be needing any more till next year.”

Posted 2 years ago

Hello Ms. Anderson, I am afraid this app you left a message on is for reviews. You may make changes to your subscription at www.fca.com or by calling 1-800-226-8024. Our customer service agents are available from 9:00am to 5:00pm EST Monday through Friday.

Posted 2 years ago

“I bought this cream because my sister told me it helps with spots on your hands and arms I’m using it on my face hoping to fade my sun spots”

Posted 3 years ago

We hope you are having the success that many of our customers enjoy!

Posted 3 years ago

“Never received book I ordered”

Posted 3 years ago

Ms. Martin, according to your USPS tracking number 9241990203331009321429, your item was returned to the sender on January 25, 2021 at 9:11 pm in RIO RANCHO, NM 87124 because the addressee was not known at the delivery address noted on the package. We will need you to call our customer service department to give us the correct address. We can be reached at 1-800-226-8024 Mon thru Fri 9am to 5pm ET.

Posted 3 years ago

“Package was lost and eventually found but delivered in a messy torn up state. Fortunately, the jars of cream were not broken. By rights, the $5 handling charge should have been refunded.”

Posted 3 years ago

We sincerely apologize for the issues in receiving your product. The shipping and handling is $3 and I will request that this amount is refunded for you. If there is anything else we can do for you, please call 1-800-226-8024. Thank you!

Posted 3 years ago

“I was disappointed with the time that it took from the time I ordered the product until I received my order. It was around 13 days. I was expecting it sooner than that. I can't say if it was delivered on time.”

Posted 3 years ago

Mr. Smalls, we do apologize that your order was not received as quickly as you had anticipated. Our records show that your order was placed on July 4th, a a Saturday and a holiday, and was promptly shipped from our location the very next business day on Monday, July 6th. Your USPS tracking number 4208573092748927005316200003183196 indicates your order was delivered on July 15th so the package was in transit 7 business days. The USPS website continues to publish the following: "ALERT: DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED." We hope you can understand the circumstances. Thank you!

Posted 3 years ago

“I have not read enough of the book to make a reasonable evaluation of its usefulness but I will make this comment: I am 85 years old and have tried to lead a decent life based on reason and logic tempered by empathy, which I believe I have in relative abundance. Having said that, I must admit that I resent your slipping in snippets of your religiosity. I bought your book in the hope that from it I would gain in knowledge of the technology that is so pervasive in life today. That and nothing more. I respect your choice to believe in what to me are comforting mythical delusions. I submit that that respect is not reciprocated by your presumption that I would be receptive to your not-too subtle allusions to your beliefs. If you wish to proselytize I suggest you do it through a medium more specifically appropriate and revealing of your intentions in that regard.”

Posted 3 years ago

Thank you so much for taking the time to provide your constructive feedback. We will be sure to take your concerns under advisement. Should you find that you are still not satisfied with our product, please call us at 1-800-226-8024 so we can make this right for you. Take Care and God Bless!

Posted 3 years ago

“I didn't find this particular book very informative as I had read or heard much of those things other places. I have returned your book as of 2 days ago so I can't answer the next question except to say I didn't have a return label so I mailed it to the address I found on the card from the mailer that was sent.”

Posted 3 years ago

We sincerely apologize that you were not 100% satisfied with one of our products. Please allow a few weeks for your return to be received by us and adjust your account accordingly. Please call us at 1-800-226-8024 if your statement does not reflect this in a reasonable amount of time.

Posted 3 years ago

“For the price I expected it to be on good quality paper not the rag paper that feels rough to the touch. It’s for seniors and the print is difficult to read. I’m sure there are great ideas contained in the pages but I’m having difficulty getting to them”

Posted 4 years ago

We sincerely apologize that you are not 100% satisfied with our product. Please call 800-226-8024 and one of our customer service representatives will be happy to correct this for you. Again, please accept our apologies.

Posted 4 years ago

“I am very happy with the product. The only problem is that you sent 3 jars twice within 2 weeks?”

Posted 4 years ago

Hi Mr. Rasic, Our records show you have been on our auto-ship program for Frank K. Wood's Pain Relief Rub since 5/1/17. It is currently set up to automatically ship you 3 jars every 160 days. On August 19th, 2019, we received a call to schedule the next ship date for 3 jars the very next day on August 20th, 2019. That calculated your next shipment to go out on 1/27/2020. While the order that shipped out on 1/27/20 was en route, we received a stand-alone order for 3 more jars on our website on 1/31/20. Please understand that we had no way of knowing you did not want either of these shipments. Please call us at 1-800-226-8024 so we may correct this matter for you.

Posted 4 years ago

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FC&A Publishing is rated 4.3 based on 728 reviews