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FC&A Publishing Reviews

4.3 Rating 729 Reviews

81 %

of reviewers recommend FC&A Publishing

Company Reviews

Product Reviews

4.3

Based on 729 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FC&A Publishing:

Welcome to FC&A Publishing! For over 45 years, our company has had the privilege of helping people across the nation.

As a leader in the marketing and publishing industry since 1969, we specialize in non-fiction, self-help publications. We love to discover the latest and greatest information in a variety of categories such as healthy living, household and gardening, money-saving, computer know-how and so much more!

We have sold over 28 million copies of our best-selling books, over 4 million of our clinically proven Pain Relief Rub, and over 1 million of our popular Age-Away Cream – and we’re just getting started!

Our mission is to improve the lives of every person we touch, one book at a time!

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FC&A Publishing 5 star review on 26th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Print to small. I thought book was large. i.e. 8 x 10. My mistake. It's recycleable now.”

Posted 1 month ago

“Disgusting nuisance, junk mail. Please stop the mailings. I never ordered this stuff, and need another return label. This is a terrible way to run a business. safetyfrankd @gmail.com.”

Posted 2 months ago

Dear Frank, Thank you for bringing this issue to our attention. We apologize for any inconvenience we have caused you. We understand how frustrating it can be to receive unwanted mailings, and we are committed to resolving this issue as soon as possible. Our customer service agent has already contacted you and will happily assist you with your request for another return label. We appreciate your patience and understanding as we work to resolve this matter. If you have any further concerns or questions, please don't hesitate to contact us at 1-800-226-8024 or CustomerService @fca.com. We value your feedback and continually seek ways to improve our service. Sincerely, FC&A Publishing

Posted 2 months ago

“How come your phone number doesn't work you are bragging about your good reveiws maybe you haven't looked into the better business buearu, I know you take advantage of the elderly, over and over. Books that are useless. Price are outrageous.”

Posted 5 months ago

Please confirm that you called the correct number, 800-226-8024, during our business hours Monday through Friday 9am to 5pm ET. I am afraid I am unable to find any accounts with your email address, beemineto@gmail.com, to verify we have done business with you. Please call aforementioned number with additional information so we may assist you.

Posted 5 months ago

“Lo siento no he recibido el libro todavia”

Posted 5 months ago

Hola Señora López. No pudimos rastrear su pedido, por lo que lo reenviaremos hoy. Nos disculpamos por la demora.

Posted 5 months ago

“Sad to say, as much as I had hoped & prayed this product would work for me. Didn't help my pain at all😪”

Posted 6 months ago

We sincerely apologize for your dissatisfaction with our cream. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we can refund your payment and send you a shipping label to return the product. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future.

Posted 6 months ago

“Really doesn’t help the pain. Sorry to report—-”

Posted 10 months ago

We sincerely apologize for your dissatisfaction with our cream. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we can refund your payment and send you a shipping label to return the unused jars. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future.

Posted 10 months ago

“Never received my order!”

Posted 1 year ago

Your product, Remedios Caseros Sencillos para Adultos Mayores, shipped 1/31/2023. Per USPS Tracking #: 420923459241990203331007462124, our delivery confirmation states the package delivered 2/13/2023. If you have not received your product, please call Customer Service at 1-800-226-8024, Monday through Friday, 9am to 5pm ET.

Posted 1 year ago

“I haven't received it yet. I think I ordered on Jan 14. I will call if not in the mail today.”

Posted 1 year ago

Hello Ms. Wilson, we sincerely apologize for the delay in receiving your order. According to USPS tracking #420380179400109105155526521218, there has been no activity since the last package scan on January 26th. I have requested your order to be reshipped via priority. Thank you for your patience and please accept our apologies.

Posted 1 year ago

“Never received book but my credit card has been charged.”

Posted 1 year ago

We apologize for the confusion, Ms. Londono. Our records indicate that an order with your email address was placed for one of our books on December 13th. The recipient you indicated was for a Tammy Levron in Houma, LA, but there was only a house number and no street name put on the order. We will be happy to reship for you. Please call us at 1-800-226-8024 to verify your address. Thank you!

Posted 1 year ago

“Purchased & paid for 3 Books a wait ago and never received them.”

Posted 1 year ago

Hello Mr. Johnson, we do apologize for the delay in receiving your order. We were unable to track the original but our records indicate that you did call our Customer Service department to let us know. We have since reshipped your order. If you have any more questions or concerns, please call us back at 1-800-226-8024. Thank you!

Posted 1 year ago

“I haven’t received my order. I ordered it 6/22/22.. My order #37016”

Posted 1 year ago

Hello Ms. Short, I see that you called our customer service department on July 20th and it was determined that you had submitted an incorrect address to ship your order. We have corrected this for you and reshipped your order. Thank you!

Posted 1 year ago

“we sent it back.”

Posted 1 year ago

Hello, Mr. Gumperz, we do apologize that you were not pleased with our product but appreciate you giving us a try. I will keep a look for the returned item and make sure you are refunded. If you have any questions, you may reach us at 1-800-226-8024 Monday through Friday, 9am to 5pm ET.

Posted 1 year ago

“I never recieved it 😑. I don't know what is going on but someone I guess needed it worse than I did.”

Posted 1 year ago

Hello, Mr. Tate. Please accept our apologies for the delay in receiving your order. We are unable to track the package so our Customer Service manager is reshipping it today. If you have any questions, feel free to call us at 1-800-226-8024.

Posted 1 year ago

“Book wasn't what I expected”

Posted 1 year ago

We sincerely apologize for your dissatisfaction with our book. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we can refund your payment and send you a shipping label to return the book. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future.

Posted 1 year ago

“I still have not received my book please send book or refund.”

Posted 2 years ago

We sincerely apologize for the delay. According to USPS tracking #420785209241990203331007044672, your order is still en route. If you do not receive it this week, please call us at 1-800-226-8024 between 9am and 5pm ET. Thank you for your patience.

Posted 2 years ago

“I have yet to receive my purchase nor heard back to my email inquiry to the same. It’s been nearly 4 weeks since it was “supposedly “ shipped!”

Posted 2 years ago

Mr. Vause, your original order was delivered on 4/7/22 per USPS tracking #: 420152059241990203331006723943. Your reshipped item is scheduled for delivery today according to USPS tracking #420152059241990203331007169573. Please call us 1-800-226-8024 M-F, 9am to 5pm ET, after you receive it so we may send you a pre-paid shipping label to return it to us. We apologize for the trouble.

Posted 2 years ago

“Just another SENIOR rip off. All of this information is available for free on the internet or any public library in America. I made the mistake of forgetting I even had the book so I'm stuck paying for a book which is no use to me. I will certainly be more aware in the future.”

Posted 2 years ago

Mr. Barnard, we sincerely apologize for your dissatisfaction with our book. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we can refund your payment and send you a shipping label to return the book. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future.

Posted 2 years ago

“You are sending me books that I never ordered. I can't figure that out as to why? Something is not right about that.”

Posted 2 years ago

Hello Mr. Mason, we apologize for the confusion. It appears we mailed you an advertisement in the fall of 2021 to preview our book, The Senior’s Quick and Easy Guidebook to Using Computers, Smartphones, and the Internet: (You Don’t Have to Be a Rocket Scientist!). We received the no-risk preview certificate back from you in the mail on 12-3-2021, so we shipped it and it was delivered on 12-13-2021. Also on 12-13-2021, we received an order from you on our website for a different technology book: Computers, Internet and Cellphones Made Easy for Seniors. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we can send you a shipping label to return the book you don't want. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future. Thank you for bringing this to our attention.

Posted 2 years ago

“never received my order”

Posted 2 years ago

Hello Mr. Lasch, we do apologize for the delay, but according to our records, your order was delivered on 10/25 per USPS tracking #420327739241990203331007816507. If you still need this order reshipped, please call us at 1-800-226-8024. Thank you!

Posted 2 years ago

“first book never delivered called oct 13 rep said a new one would be sent never received i canceled the cc payment much trouble and disappointed”

Posted 2 years ago

Ms. Hadley, according to USPS tracking #420103099241990203331006378822, your original order was delivered 10/5. The reshipped order you requested on 10/13, according to USPS tracking #420103099241990203331007277568 was delivered on 11/8. Our records indicate you have received two copies. Please call us at 1-800-226-8024 to verify your records.

Posted 2 years ago

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FC&A Publishing is rated 4.3 based on 729 reviews