“I ordered a gift for someone from Fermentaholics. I had issues with the discount code, so I emailed them. They were prompt to respond and they refunded the difference. Also, I realized that I had ordered the wrong kit and Jerry was prompt to help me figure out a solution and work on getting the items I needed to complete my gift. The first order was received promptly and packed well. I will try to post an updated review when the second order arrives and when the one receiving the gift shares their thoughts. My experience with Fermentaholics has been great. THANK YOU, Jerry, for all your help.”
“Always delivers what they promised and always on time. Really appreciate the follow up as they strive to make sure the customer is satisfied, which sadly is becoming less and less with other businesses. The product is great! Awesome product awesome service awesome company. I highly recommend for all your fermentation needs!”
“I have been pleased so far with the company. I gave it 4 stars because I can't give a review about defects & returns since I just received my first order & waiting on my second. So far everything looks good from my first shipment, I was mostly looking for damage from the shipping so I haven't gone into detail yet on air bubbles in the glass & such. I can give a product review after I use the items in about a week or 2 since I'm fermenting with some.”
“Fermentaholics is such a great company! They shipped my orders quickly, and there were no issues at all. We love their kombucha tea blend, it has made a perfect brew!”
“Fermentaholics customer service is by far best most
helpful and accommodating company I have encountered in a very long time!
I will definitely be doing business with them again!”
“I purchased the Kombucha starter kit and my first batch was phenomenal. As a daily kombucha drinker I am so happy to now be brewing my own and experimenting with different flavors. Because it’s hard for me to control the temperature on the container I then went ahead and ordered the warming belt and that has helped a lot to keep my brew warmer. Overall I am very pleased with my purchase, my brews, and look forward to continuing making my own, it’s so easy!!”
“Sometimes you get a product that's so well thought out, that you start to tell all your friends and they get convinced to buy it as well. Fermentaholics is a brand I believe in. I'm excited to come home every day and see the slight changes in my kombucha as it ferments.”
