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Ferry Marina Reviews

4.8 Rating 470 Reviews

96 %

of reviewers recommend Ferry Marina

Company Reviews

4.8

Based on 470 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01692631111

Email:

tara@ferry-marina.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was very friendly and professional - from the booking and payment process, to joining instructions, to check-in and training on arrival, to returning the boat at the end of our holiday. The boat had everything we needed, was in great condition, and the entire experience was super.”

Posted 4 years ago

“Excellent holiday.”

Posted 4 years ago

“Wonderful freindly staff, all inclusive so no extras”

Posted 4 years ago

“Perfect place for a peaceful and relaxing holiday in one of the waterside cottages, perfect for fishing. Lovely friendly staff at reception, and really good food at the ferry inn. What more could you ask for.”

Posted 4 years ago

“Use Ferry for our annual broads holiday - have done for many years. Love em all we feel like we belong”

Posted 4 years ago

“We rented Diamond Emblem for a week, one of their largest boats sleeping 10, we have used Ferrry Marina many time and never disappointed, boat was ready on time and very clean, boat excellent for that number of people and we were blessed with lovely weather, we covered the whole Broads System North and South in our 7 days including a day in Norwich. Highly recommend Ferry Marina everytime.”

Posted 4 years ago

“Very efficient and friendly service”

Posted 4 years ago

“No fuss Nice people Does what it says on the tin. Excellent boat.”

Posted 4 years ago

“Fantastic customer service from arrival. Boat was fantastic and couldn't ask for a better experience. I have been on boats from many yards before and ferry marina really make you feel like a valued customer right from the start. 5 stars rightfully deserved”

Posted 4 years ago

“Excellent boat very good boatyard.”

Posted 4 years ago

“Ferry Marina is one of the larger boat rental companies of the Norfolk Broads with comparably new and modern boats. As shipyard for boat repairs and second hand boats, they have a second branch and as such correspondingly good know-how and reputation among boat owners, so the information when we talked with a skipper of a private boat somewhere near the Ranworth junction. We were received very nicely and got a very good introduction to the handling of the boat. Also during our holiday week our little questions were answered immediately (for example, :-) forgetting to turn off the TV satellite receiver, which then caused a constant and worrysome noise like a working bilge pump). For a pump out, our boat was slipped spontaneously in between other jobs and we were again on the river in no time. Radiant Emblem is a very nice boat, very spacious yet compact in size - and we especially appreciated the upper deck with steering. This allows a great overview for both the ship's command as well as the scenery. We also appreciated the comfortable headroom in the interior, which of course then limits the range of Radiant Emblem somewhat. With a height of 8 ft and 8 in, the journey stops unfortunately at various bridges - but for a week tour this is no issue. There are other boats available in the Emblem Fleet with just the right bridges' height compatibilites. In short, the family was very happy and we can highly recommend the boats and the crew of Ferry Marina. Thanks, guys, for a great holiday week!”

Posted 4 years ago

“We found that Ferry Marina offer a five star service. We have been boating regularly since 1979 and used many different boatyards. We only found Ferry recently and will not use any other now.”

Posted 4 years ago

“An excellent company with first class staff and well maintained boats. This time I hired Silver Emblem. Easy to drive and, with bow thruster, very easy to moor. Silver Emblem2 is getting on and showing it’s age nevertheless the boat is excellent for 2 persons. The boat is high at 8’3” so won’t go under most bridges which will restrict access to some areas. I liked Ferry Marina so much that I’ve already booked Rose Emblem for next year.”

Posted 4 years ago

“This was our first time on Boating holiday so we're a little apprehensive. We were soon put at ease, all the staff were very friendly and helpful. We had s great time and would certainly recommend and use Ferry Marina again.”

Posted 4 years ago

“The boat was exceptionally clean when we arrived. All members of staff, office and crew were very friendly and helpful at all times. I want to single out Ian who was always happy to help and very cheerful and friendly. Thanks to everyone there - we had a wonderful holiday”

Posted 4 years ago

“We spent last week on Garnet 2 and were very happy with this lovely boat. The service we received was exceptional and the boat was presented to us spotlessly and ready to go. I think the weather helped us to enjoy our time on this boat as it was sunny all week. We would definitely book our next boating holiday with Ferry Marina, they are the best on the Broads.”

Posted 4 years ago

“Pleasant and efficient staff. Always willing to help which is why we have been customers for a number of years.”

Posted 4 years ago

“Very good service, and everyone we met was extremely helpful. We had two minor problems with the boat, one of the blinds fell off the sliding roof, and the mixer tap on the kitchen sink had a persistent drip. This caused the water pump to run, so we just turned off the pump at night. Boat was in very good condition, but I found the manual sliding roof very heavy to move backwards and forwards.”

Posted 4 years ago

“Our second visit to Ferry Marina we hired the Mercury Emblem and we thoroughly enjoyed the holiday. The staff at the boat office and yard are exceptional, very helpful and friendly. The boat was immaculately clean throughout. The beds so very comfy we can highly recommend Ferry Marina.”

Posted 4 years ago

“An exellent service as always, very friendly staff and the new boat Graceful Emblem was probobly the best of all of your new boats I have hired. Kind Regards Ray Hawkins”

Posted 4 years ago

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Ferry Marina is rated 4.8 based on 470 reviews