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Field and Trek Reviews

4.2 Rating 4,777 Reviews
79 %
of reviewers recommend Field and Trek
4.2
Based on 4,777 reviews
Shipping & Delivery
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I got what I ordered, the boots are great and delivery was swift
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Posted 9 years ago
Arrived very quickly and was exactly as ordered. Thank you.
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Posted 9 years ago
7 days to collect order, way too long, otherwise ok.
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Posted 9 years ago
I ordered a down jacket and a two pair pack of sports socks. Postage for both was £4.99. Sadly the down jacket order was cancelled as being out of stock. I would have preferred that Field and Trek advised me of the out of stock and given me the opportunity to cancel the entire order. £5.00 for the socks and nearly £5.00 delivery....a nonsense. I will be very careful in using their website again.
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Posted 9 years ago
I was initially disappointed having paid for next day delivery but not receiving my items however your customer service once I raised this as an issue was excellent. The chap that communicated with me was very understanding and refunded my delivery costs Well done to your staff member and your customer service
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Posted 9 years ago
1st class service all round.
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Posted 9 years ago
Used click and collect and my order was available within 2days of placing my order. The collection process in store was quick and straightforward. The trainers are as described and very comfortable. Very happy with service and the trainers would recommend.
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Posted 9 years ago
I ordered 3 coats for my kids. One was out of stock, so you cancelled that order; and just delivered the other two. I would much preferred to have the option of cancelling the whole order, or amending it, if not all available. (I have now had to re-order a different colour coat which is in stock; and pay a second time for delivery!) Given how expensive your delivery charges are, I really object to needing to pay twice when it could easily have been avoided.
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Posted 9 years ago
Ive used your site man times and am always pleased
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Posted 9 years ago
Very good Web site order arrived in 48 hrs not 5 days as allowed. Shoes great and well packed. Will use again.
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Posted 9 years ago
Problem free transaction, with very good customer service -responded quickly and accurately to my inquiries. Fast processing, fast shipping, super fast delivery -exactly what I was looking for. Great quality of products! Definitely a returning customer.
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Posted 9 years ago
Quickly delivered and as described
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Posted 9 years ago
Thank-you for the prompt dispatch and delivery of my new walking shoes!
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Posted 9 years ago
very rapid and very good. thank you
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Posted 9 years ago
Having read some of the reviews I did think twice before ordering. I am therefore happy to say everything including the Yodel next day delivery was perfect.
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Posted 9 years ago
Very happy with my trainers,good price.. Thank you.
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Posted 9 years ago
My order was dealt with very efficiently and in fact arrived a day ahead of schedule. Highly recommended.
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Posted 9 years ago
Fast, efficient service. Well packaged.
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Posted 9 years ago
Quality items at bargain prices. Thanks
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Posted 9 years ago
Very slick process. Ordered on line on the Sunday night. Emails sent to me confirming order etc. Email on Wednesday to say order ready for collection from Thursday. Collected from store all items there and all ok.
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Posted 9 years ago
Field and Trek is rated 4.2 based on 4,777 reviews