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Field and Trek Reviews

4.2 Rating 4,777 Reviews
79 %
of reviewers recommend Field and Trek
4.2
Based on 4,777 reviews
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100% happy great service great gear and full size range my stuff arrived on time properly wrapped and in perfect order i will be back for more really good customer care fast and accurate information and the did not over charge for postage outside the uk really pleased
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Posted 10 years ago
Ordered my Salomon trainers from field and trek. Not only did they come next day. they were £30 cheaper than anywhere else. Can't really ask for more than that.
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Posted 10 years ago
Excellent value for money. Good fit, very comfortable - and waterproof! Superfast delivery. Ordered Saturday, delivered Tuesday.
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Posted 10 years ago
Very good prompt service, excellent product which fits perfectly. It's a nice touch to add a free mug but unfortunately it was broken in transit. I ordered express next day delivery on a Sunday, having checked the details stating that Sundays were included in this deal but it did not arrive until Tuesday. Possibly worth deleting the "Sunday next day" option? Carrier was very efficient on the Tuesday, keeping me informed of the delivery status. I am considering ordering another pair of the Regatta Dayhike trousers as I am very happy with this supplier.
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Posted 10 years ago
Item was dispatched quickly, but delivery was several days later after many phone calls and emails with yodel - their courier
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Posted 10 years ago
Prompt delivery; Comms was a bit hit and miss, especially tracking info, delayed thus at times completely redundant. Overall good experience.
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Posted 10 years ago
Excellent product , excellent service . Very impressive . Will use it again .
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Posted 10 years ago
Very satisfied with the walking shoes I bought for my grandson, and also with the rucksack for my grand daughter. They arrived much quicker than I expected. Very pleased with the service.
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Posted 10 years ago
I was looking for a quality pair of walking shoes for my wife. We found the Salomon gtx at field and trek for the lowest price with cheap £2 delivery. With in 2 days we received the shoes, they were exactly what we were after. Very good on line shop
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Posted 10 years ago
Great quality boots at a great price.
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Posted 10 years ago
I bought 8 items. All the plastic bags were torn (obviously to scan tags). Due to large holes in these plastic bags some dirt and dust got inside. I had to clean the jackets myself.
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Posted 10 years ago
Quick delivery for sure. And the 5 items match my orders. So 5 stars there. But I have an issue with one of the items and there is NO WAY for me to contact customer support. I am not sure if returning is the best option. I was thinking of exchanging but there is NO INFO AT ALL on their site about exchanges. Because of the TOTAL lack of customer support, this company deserves 1 star only. It is INFURIATING not being able to sort out a problem, not being able to talk to someone. Will NEVER use again.
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Posted 10 years ago
I would certainly shop with field and trek again, excellent straight forward online service with super fast delivery.....and I was more than happy with the price as it was cheaper than anywhere else on the Internet.
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Posted 10 years ago
Perfect. I miss weekend working of courier Thank you
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Posted 10 years ago
Boots were bought at less than half price of many retailers.Excellent value. Speedy free delivery.
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Posted 10 years ago
good products at excellent prices. reasonably speedy delivery. would purchase again from F&T.
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Posted 10 years ago
Excellent service. No fuss and very prompt delivery
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Posted 10 years ago
Our package arrived with an item missing, and now we are trying to find the order confirmation email only to realise we never received one. Absolutely unacceptable customer service.
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Posted 10 years ago
Fasy service Nice clothes
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Posted 10 years ago
First class in every way,overjoyed with service,product and price.Ta!
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Posted 10 years ago
Field and Trek is rated 4.2 based on 4,777 reviews