Fields Menswear Reviews

Name: Fields Menswear
Address: 100-102 Hamlet Court Rd, Westcliff On Sea, Essex
Rating: 4.81

4.8 Rating 837 Reviews

95 %

of reviewers recommend Fields Menswear

Company Reviews

Product Reviews

483

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Phone:

01702 352800

Email:

info@fields-menswear.com

Location:

100-102 Hamlet Court Rd, Westcliff On Sea
Essex
SS0 7LP

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Fields Menswear 5 star review on 12th July 2016

Jane Mutlow

Fields Menswear 5 star review on 28th May 2016

Sian Rebecca Lewington

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used fieldsfor 20 years but unfortunately never again. Got measured & fitted out. Returned to collect & all alterations were wrong. When we finally got the suit home I went to a function. Put things in my inside pocket & everything fell through into bottom of jacket lining. Pocket hadn't even been stitched. Now they have stopped the herring bone material due to a retirement of the suit maker. Sad to See decline of what was a fantastic shop & legacy.”

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Posted 2 years ago

“No delivery of my order this side of Christmas. Stock details not accurate.”

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Posted 6 years ago

“Make special offers in FMT but never in stock. Lost any credibility they had.”

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Posted 6 years ago

“I am a very large man and have obtained suits from them before but this time I was humiliated and embarrassed by the sales assistant , very upsetting for a company that advertises itself as catering for all sizes, I was made to feel that I was a nuisance because of my size, I will not be going back again and further more will advise my lodge members to boycott this company and spread the word to other lodges, a hurtful and humiliating experience , I am disgusted and insulted”

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Posted 6 years ago

Dear Sir, We were appalled to learn of the poor level of service you state you received when you visited us in store. We pride ourselves on good customer service and your experience is unacceptable. Please accept our sincerest apologies, as a long term customer we hope you will appreciate this incident was isolated and not a true reflection of us as a company. We are keen to determine what exactly occured so that we can take the appropriate steps to follow this matter up and ensure it never happens again. If you would like to contact us directly to discuss this matter further we would be most grateful and eager to make ammends.

Posted 6 years ago

“Web site said it would around on Friday, but carrier suggests Tuesday. Review request arrived Saturday........”

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Posted 7 years ago

“I tried ordering for "next day" delivery but on that day the courier company contacted me to rearrange delivery because they were incapable of achieving such a goal, no matter how good your service is you are being dragged down by associating with a courier that is incapable of delivering. Overall this combination fails to get you above a score of zero”

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Posted 7 years ago

“Can't really comment on the products as they haven't been received yet. Oh dear how are we expected to rate a service 24 hours before we are due to receive goods”

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Posted 7 years ago

Dear Mr Barker, Many thanks for your recent order via the Fields Menswear website. We would like to apologise for the fact that you were asked to review our service before the goods had arrived. We have spoken with our web developer to ensure all review requests are sent after a reasonable period to allow our customers time to form an opinion. Customer reviews are very important to us and anyone looking to use our company and we welcome your feedback. If we can be of any further assistance regarding this or any other matter, please let us know. Regards, Fields Menswear

Posted 7 years ago

“The trousers were neither the colour nor the material which were ordered”

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Posted 8 years ago

“Order number 6066 (WEB 6066) I ordered on 12/02/16 by phone with your Adam Brown and immediately emailed you when you had got my name spelt incorrectly as was my address....more importantly the addressee was also incorrect. . I emailed again on same day to put matter on hold and asked that someone ring be back to ensure the package was correctly addressed...to date no one from your company has been in contact Martin Bridgford my phone number is. 01565 873158”

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Posted 8 years ago

“Parcel never got to me because they use the cheapest firm to deliver and can't understand simple delivery instruction. Could not resolve my problem poor service would never use again. Eventually got refund after having to get nasty on the phone”

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Posted 8 years ago

Dear Mr Nightingale, I am sorry to hear you are so unhappy with our service. As one of the team explained, on this occasion Interlink passed your parcel to a third party to deliver, who are unfortunately not insured to leave a parcel without a signature. I would like to assure you that Interlink are our courier of choice because after using many couriers over the years, none have come even close to the service they provide for us, i am just very sorry that on this occasion, they have allowed a third party to let them down. We have filed a complaint with interlink over this as it is unacceptable. You have indeed not had the level of service we strive to deliver, but i must add that your refund was given as soon as you requested it and it would be unfair to say otherwise. Kind Regards Tony Field

Posted 8 years ago

“Where is my parcel, it's says it was delivered today at 14.23 & signed for by me. This is simply not true and I have waited in for far too long. Marks out of 10 at the moment 0 Please reply to terry@fishersecurity.co.uk”

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Posted 8 years ago

“The reason for giving a poor rating is that I was supposed to have received my boots on Thursday, based on the pledge you made on your website. I am still waiting to receive my boots, were planning to wear them tonight Saturday 13th, two days late. Also no one has contacted me to explain why the boots have not been dispatched yet”

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Posted 9 years ago

Fields Menswear is rated 4.8 based on 837 reviews