“I haven't received one of 2 ordered items and for days I have no information if the package has been lost and in the same time my credit card has been charged for unreceived good.”
“The product was exactly as described, arrived safely and well-packaged and arrived rather quickly considering the distance. It was an overall very seamless and easy process”
“The package was not delivered. I have been trying to work with customer service.She still doesn't have it. UPS lost it. I did a gift order for my sister - Jessica and she has not received it. Your website to order a gift is not clear.”
“I liked the product, but unfortunately the UPS service was not great. The package was not only delayed, but it wasn't delivered at a pick up point (as indicated) but at my neighbour. I received no notification that it was delivered there. The app gave a confusing message. Like the shop, but will hesitate to order because of the delivery”
“Hope it's OK to provide suggestions here, instead of 'best'. 1. The website should state clearer that free delivery is for selected countries only. 2
After update of currency, the price in shopping cart should be updated to new currency as well. 3. The shipment price calculation is kinda weird and not logical to me eg '$300 lamp will require $900 shipping charges.”
