FinnishDesignShop.com Reviews

Name: FinnishDesignShop.com
Address: Aviatie 2, Turku, Finland Proper
Rating: 4.59

4.6 Rating 2,462 Reviews

89 %

of reviewers recommend FinnishDesignShop.com

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Anonymous

Anonymous // 01/01/2019

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“I need to return the order. I do not want to pay for it!”

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Posted 2 hours ago

“receieved product in good time. BUT the lamp had a european plug!! And I am in Canada, so.... a problem.”

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Posted 2 days ago

“N/A - Order was not delivered.”

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Posted 2 weeks ago

“There are no redeeming aspects to my order.”

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Posted 3 weeks ago

“web site layout and wide range of products”

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Posted 1 month ago

“Es gab zweimal beim Bestellen eine Fehlermeldung, dass die Bestellung mit dem Bezahlen auf Rechnung nicht angekommen werden konnte. Trotzdem wurde zweimal geliefert?!?”

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Posted 2 months ago

“Order has not arrived 2 months later . Have requested refund but was informed I cannot have it until goods are back in your warehouse which I have no confidence that they will ever arrive back to you . Ridiculous that I cannot have a refund given that you can see by tracking that I never received them . Seriously poor service”

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Posted 3 months ago

Dear Adrienne, Thank you for sharing your feedback about your recent experience with FinnishDesignShop.com. We sincerely apologize for the frustration caused by the delay in receiving your order. We completely understand how concerning it is when a package does not arrive as expected, and we regret any inconvenience this has caused you. Regarding your request for a refund, we want to assure you that our policies are in place to ensure a smooth return process, and we are committed to helping you as best as we can. We appreciate your patience and understanding in these matters. Thank you for being a valued customer, and we hope to resolve this situation for you promptly. Warm regards, Mikko Customer Service Team FinnishDesignShop.com

Posted 3 months ago

“Har inte fått någon vara. Det stod att den skickats tillbaka från Järfälla till er igen. Jag skulle hämta den i Nynäshamn men den kom aldrig”

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Posted 3 months ago

Dear Åsa, Tack för att du tog dig tid att dela din feedback om din upplevelse på FinnishDesignShop.com. Vi är verkligen ledsna för det besvär som orsakats av att din vara inte har anlänt som förväntat. Vi förstår hur frustrerande och besvikande det kan vara när en försändelse inte dyker upp, och vi beklagar verkligen eventuella problem detta kan ha orsakat. Vi vill gärna hjälpa dig vidare, och vi ser över ärendet för att ge dig den information och assistans du behöver. Tack för ditt tålamod och förståelse i denna situation. Vi värdesätter dig som kund och hoppas kunna lösa detta åt dig så snart som möjligt. Vänliga hälsningar, Mikko Kundserviceteamet FinnishDesignShop.com

Posted 3 months ago

“Was charged 100% Duty. Was very slow being delivered. Numerous emails back and forth regarding the measurement as there was nothing included.”

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Posted 3 months ago

“Loves the products. But was super disacpointed to recieve a an addional big bill for customs. The issue isn't the customs bill itself, but the fact that this was a surprise and the customs fees were not communicated in any way when I purchaed the product.”

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Posted 4 months ago

“I still haven't received my order from November 2024 1285608 C Murrell”

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Posted 4 months ago

Dear Colleen, Thank you for reaching out to us regarding your experience with FinnishDesignShop.com. We sincerely apologize for the delay in receiving your order. We understand how disappointing it can be to wait for a package, and we want you to know that we take this matter seriously. I checked the status of the order and it has already been taken care of. Have a great day! Best regards, Mikko Customer Service Team FinnishDesignShop.com

Posted 3 months ago

“Produit qui rouille au bout de quelques jours d'utilisation”

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Posted 4 months ago

“Shipping!!! I ordered more than 2 weeks and havent received any product yet. Keep sending me automatic email. Please update my order”

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Posted 4 months ago

“one order lost, then no option for cash return, even if for two years i had issues, honestly would never use this or recommend it”

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Posted 4 months ago

“The product is good”

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Posted 4 months ago

“I didn't receive my order. I have no help to resolve the problème. I'm very disappointed! Chantal Lamy”

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Posted 4 months ago

“The website. Everything else poor”

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Posted 5 months ago

“Delivery to Republic of Ireland is BADLY organised. I chose a delivery option to a collection pod and my tracking information said that 3 attempts were made to deliver to the pod. Didn't make sense. I emailed Finnishdesign customer support - no answer. Turned out my parcel had my home address on the label and the driver driver was trying to deliver to my home address while I was at work. I had to spend time getting through to the delivery company to change the delivery option. It took 3 weeks to get my parcel.”

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Posted 5 months ago

“Je n'ai jamais reçu mon colis. Il n'a pas été livré à la maison comme prévu, ni déposé dans un point relais. Il serait retourné directement chez l'expéditeur. A ce jour, je n'ai toujours pas été remboursée.”

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Posted 5 months ago

“My item didn’t arrive, the courier said it was refused but they called when I was out after changing the delivery time several time. I received an email asking me to clarify and went back on it, no response. I followed up, still no response…”

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Posted 5 months ago

FinnishDesignShop.com is rated 4.6 based on 2,462 reviews