Hi Tzu,
thank you for your feedback! I'm sorry to hear you haven't yet received your order. I noticed we haven't received any inquiries from you previously, but we've now been in touch with you via email to solve the issue!
“Excellent service! I ordered a chair to be delivered to Spain and communications were very clear and delivery was swift. I’m very happy with my purchase.”
“I am impressed how quickly I received the lamp I ordered, considering that it was sent from another country. It's surprisingly easy to order from this store without any hassle or waiting. I would definitely recommend the Finnish Design Shop.”
“Ich habe schon mehrfach beim FinnishDesignShop bestellt und war jedesmal voll zufrieden! Besonders die Schnelligkeit des Lieferwegs hat mich immer wieder begeistert! Danke für den tollen Service ....”
“Great product (Mysoda Woody), glad to be able to purchase that. However
- nowhere it is written that 1 bottle is included in the package. If I knew that, maybe I wouldn't have purchased the extra 2 bottle pack.
– the delivery box was HUGE. Why? This make the carbon footprint bigger, would be nice to avoid that.”
Hi Loes,
thank you for your message! I'm sorry to hear there has been a delay with your order, apologies for this! I anyhow see this should shortly arrive to you - if not, please don't hesitate to reach out to our customer service info@finnishdesignshop.com, and we'll be happy to help with any questions!
Hi there,
thank you for your feedback! In many cases items from the same order are being shipped in separate packages, which sometimes might get lost from each other. Please don't anyhow hesitate to reach out to us and we'll be happy to investigate this further if needed!