“Thank you for this set, that I had to assemble myself. In the photographs the dustpan appears to be metal. Unfortunately it is plastic. It destroys the entire design. Being so expensive you would think the dustpan was metal. I am pretty disappointed. Points for the broom though that works smooth as silk.”
Hi Bryce, thank you for your feedback! I'm sorry to hear the order hasn't been as expected. If there seems to be some misleading information regarding our products, please let us know about this by contacting us to info@finnishdesignshop.com - we will then be able to take a look into this and avoid further disappointments! We do also offer free return within 30 days for most of our products, so in case this seems to be nothing like expected, you may send it back to us.
Thank you so much for your amazing 5 star rating! We are so happy to hear that you had an excellent service experience, that our website is good and our range is great! We are also so pleased that it arrived in Australia in only 5 days, that's amazing! We really appreciate your kind words.
“I keep coming back to your shop for numerous reasons:
fantastic design selection, frequent sales, super fast assistance if I have questions, and fast shipping. thank you and see you again!”
Thank you so much for your amazing 5 star rating, Rafaela! We are so pleased that you keep returning to our store for multiple reasons and find our design selection, sales and assistance so helpful. We can't thank you enough for your loyal custom and look forward to seeing you again soon!
Thank you for your five-star rating, MOTOKA! I'm really glad you enjoyed shopping with us and appreciated the packaging. I'm also glad that you look forward to the arrival of your package. I'm sure the anticipation is part of the excitement of receiving the package too! Thank you again for your wonderful review.
Thank you Aaron for your 5 star rating of FinnishDesignShop.com. We are delighted to hear that you had a good experience with our product and fast delivery!
Thank you for your amazing 5 star rating, RYOSUKE. We appreciate your thoughts and feedback on our "Easy-to-understand product description." We are glad that you could find what you needed here at FinnishDesignShop.com.
“I love the FDS. Wonderful products and great customer service. I ordered a lamp recently, and my credit card company blocked the payment because it was an international transaction (I'm in the USA). I emailed FDS for assistance, and they provided quick and clear directions to resolve the payment process. A few days after completing the payment, I asked FDS if I could modify my order and change the color of the lamp. They again replied quickly and accommodated my request. I couldn't be happier with the FDS, its customer service, and the quality of its products!”
“I really, really love the Finnish Design Shop! Being from America and having a massive love for European- designed furniture and products, the Finnish Design Shop allows me to shop and purchase many pieces which would otherwise be unavailable to me. The shipping has always been very fast and things have been packaged nicely and always arrive safely. I will continue supporting and purchasing from the Finnish Design Shop in the future as it's one of my favorite places to shop!! :)”
Hello, thank you for your review! I am sorry to hear delivery took longer than expected this time. We are unfortunately unable to give anyone an exact delivery date but we are working very hard to get you the information you need and make sure our initial estimates come true. Have a great day - Jenna / Finnish Design Shop
Thank you so much for the 5 star rating! We are delighted that you had a great experience with us and that you were pleased with the service you received. We are thrilled that we could help!
Thank you so much, Kerry, for your incredible 5-star rating of FinnishDesignShop.com! We are glad that you appreciate our beautiful pieces and timely shipping. Thank you for your loyalty; we look forward to you shopping with us again soon.
Hi Heidi,
and thank you for your great review. Happy to hear this and welcome back shopping with us again!
Have a great day, Sanna / Finnish Design Shop
Thank you so much for your 5 star rating, RAUL! We really appreciate your kind words. We're delighted to hear that the store was quick to respond to your questions, the shipment was sent immediately and in a well-protected box. We'll continue to strive to provide an excellent shopping experience for our customers!