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Flannels Reviews

3.8 Rating 21,067 Reviews
68 %
of reviewers recommend Flannels
3.8
Based on 21,067 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Flannels Reviews

About Flannels:

Flannels is a Home to contemporary mens and womens designer fashion, footwear and accessories. We stock your favourite labels such as DG, Hugo Boss and Stone Island. We have eight stores across Manchester, Liverpool, Leeds, Cardiff, Birmingham and Nottingham. Our ultimate online luxury fashion destination, offering key collections from this season’s best men’s and women’s fashion from the world’s top and most original designer brands.

Visit Website

Phone:

0344 245 9243

Email:

cs@flannels.com

Location:

Flannels Unit A Brook Part East Shirebrook
Manchester
NG20 8RY

Write Your review

Flannels 1 star review on 4th October 2023
Freddie West
Flannels 1 star review on 9th March 2023
RH
Flannels 1 star review on 30th December 2022
Angela Carling
Flannels 1 star review on 30th December 2022
Angela Carling
Flannels 1 star review on 30th December 2022
Angela Carling
Flannels 1 star review on 30th December 2022
Angela Carling
Flannels 1 star review on 29th December 2022
Chloe
41
Anonymous
Anonymous  // 01/01/2019
Fantastic deals only problem is steep delivery cost
Helpful Report
Posted 8 years ago
Hi guys, I made orders for 23 harelawn drive clondalkin dublin 22 and i need to send 2 back due to the sozes be to small ans also one is he just needs a refund as it is jot the type off top he was look for could someone give me a customer service number i could get in contact witwithg please
Helpful Report
Posted 8 years ago
Fast delivery, nice packaging and love the website
Helpful Report
Posted 8 years ago
Glad to find this bargain, unfortunately im not happy with the limited delivery options, i would much rather collect from a branch so that i could collect whilst in town for work.
Helpful Report
Posted 8 years ago
The sale was amazing, great quality clothes. The clothes came quick and in a very nice packaging. Cherry on the cake.
Helpful Report
Posted 8 years ago
How quick was delivered. And quality of clothes
Helpful Report
Posted 8 years ago
Very good and quick derlivery, But when paying over £400 on pair of trainers would expect derlivery to be free
Helpful Report
Posted 8 years ago
they have varied range n their service for on line is very good
Helpful Report
Posted 8 years ago
Very quick delivery of a lovely item, postage well above average cost however
Helpful Report
Posted 8 years ago
Everything was smooth, wish quicker delivery
Helpful Report
Posted 8 years ago
Very good to order products online from flannels, and the customer service you receive online vie email is great, they are very polite and efficient. In store the staff are not so friendly and helpful.
Helpful Report
Posted 8 years ago
There are quality clothes in very good prices
Helpful Report
Posted 8 years ago
Hi flannels, Been shopping off you for years but I'm still awaiting my current order payed the delivery charge also very disappointed
Helpful Report
Posted 8 years ago
I was concerned after reading one of the earlier reviews but my dress came without an hitch
Helpful Report
Posted 8 years ago
Quick delivery and items as shown
Helpful Report
Posted 8 years ago
I recently ordered a few items for my holiday, unfortunately not all items (1 pair of shorts and 2 polos) fit so had to return them, it cost £8.60 to return. Some retailers use collect+ or allow customers to return items to stores, this would be a great improvement.
Helpful Report
Posted 8 years ago
Order arrived before due date, so very happy
Helpful Report
Posted 8 years ago
I bought a nice Barbour Oxford shirt that was on sale. Good fit and as described. Quick delivery.
Helpful Report
Posted 8 years ago
Merchandise was ordered on Friday and was delivered on Monday
Helpful Report
Posted 8 years ago
Quick delivery on item ordered, disappointed that I had to pay for delivery as my item was £130 though!
Helpful Report
Posted 8 years ago
Flannels is rated 3.8 based on 21,067 reviews