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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mr Joseph Wines
Verified Buyer
“Used twice now. Very efficient and good quality flowers. Recipient commented on how lovely they were. No hesitation to use again.”
Helpful Report
Posted 3 years ago
Dear Joseph, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr P J Mold
Verified Buyer
“Once again flowers to a family member arrived on the requested date, I ordered something different from the usual this time and the recipient was delighted. If only one could rely on other enterprises to deliver (pun intended) the same quality of service.”
Helpful Report
Posted 3 years ago
Dear Mrs Mold, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Jean Ball
Verified Buyer
“I bought the flowers for my late husband's birthday to lay on his resting place as these were our favorite flowers and they prove to be very disappointing nothing like the photo very small blooms considering the cost. my family were also disappointed. will not use them again.”
Helpful Report
Posted 3 years ago
Dear Jean, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. As advised all our flowers come in bud to ensure they have longer vase life. Once trimmed and placed into water the flowers then start to bloom. We are sorry you were disappointed with the size of the carnation. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Patrick Rowe
Verified Buyer
“Delivered on time as requested, very pleased with service, will use again.”
Helpful Report
Posted 3 years ago
Dear Patrick, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Abigail Tillotson
Verified Buyer
“The flowers were sent with part of the address missing. The didn't arrive at the correct address. 15% on selected items on a future order is just not good enough”
Helpful Report
Posted 3 years ago
Dear Abigail, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Sydney Jeffery
Verified Buyer
“Delivered on time and the recipient is very pleased with them.”
Helpful Report
Posted 3 years ago
Dear Sydney, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Andrew Cripps
Verified Buyer
“Recipient delighted. Good product and on time.”
Helpful Report
Posted 3 years ago
Dear Andrew, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Ron Lamb
Verified Buyer
“Sister Eileen's Birthday 17th May, and she has made a firm decision that due to age etc, she can no longer send cards, so please don't send her any. I always obeyed my sister? so I agreed and sent her flowers instead. They arrived on time I, she was highly delighted with them, they were her favourites well presented and now I am back in her good books - thank you (won't last long)”
Helpful Report
Posted 3 years ago
Dear Ron, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Ms Jane VICKERS
Verified Buyer
“Good value, nice simple flowers that last well. Excellent delivery and easy to use website. Always appreciated by recipient!”
Helpful Report
Posted 3 years ago
Dear Jane, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Carol Cordingley
Verified Buyer
“I have been a customer for many years and your standard of flowers has never dropped. Mrs Horsley loved her flowers and received them just before her birthday. KInd regards Carol”
Helpful Report
Posted 3 years ago
Dear Carol, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Penny Moody
Verified Buyer
“My recipient said the flowers were beautiful and in excellent condition. Price was reasonable and delivery was spot on”
Helpful Report
Posted 3 years ago
Dear Penny, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Philip Ramsden
Verified Buyer
“Ordered in plenty of time and paid extra to have flowers delivered on birthday. Turned up 3 days late and very little reason or explanation”
Helpful Report
Posted 3 years ago
Dear Philip, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Miss Wendy Barrie
Verified Buyer
“The recipient was thrilled with the way they were packaged in individual water sacs. They looked lovely and if they are anything like the previous purchases will last for at least 3weeks. Thank you.”
Helpful Report
Posted 3 years ago
Dear Wendy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Julie Greenwood
Verified Buyer
“What a wonderful company! Have used these for years and just recently my sister-in-law has been unwell so sent her some flowers. They arrived within 24 hrs and were absolutely beautiful 😍”
Flowers by Post UK Limited 5 star review on 21st May 2022
Helpful Report
Posted 3 years ago
Dear Julie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Janet Stark Devlin
Verified Buyer
“The flowers came in bud which was perfect as they are still going to be going strong in 10 days. The only flaw is the amount of flowers, seemed like not a lot of flowers for the price but my wife is very happy with them as freesias are her favourite flowers.”
Helpful Report
Posted 3 years ago
Dear Janet, Please accept our sincere thanks for posting a review on 21st May 2022 following your recent purchase. Please accept our apologies for any disappointment caused regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Please accept this discount code for the disappointment caused: - 10CR This code will entitle you to a 10% discount on your next floral order with us. Unfortunately, the discount code may not be used against our Bargain Spray and Bargain Rainbow Carnation Range or our Carnation Fusion Bouquet but everything else is included. Once again, please accept our sincerest apologies and please be assured that we are doing our very best to maintain and improve your customer experience. Kind regards Nav Sahib
Posted 3 years ago
Mrs Jennifer Tyler
Verified Buyer
“My sister was thrilled to receive the blue orchids - thank you very much for the splendid service.”
Helpful Report
Posted 3 years ago
Dear Jennifer, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Edward Withers
Verified Buyer
“Once again I can only say "brilliant", flowers arrived as ordered and were as good as any we have had in the past, if not better.”
Helpful Report
Posted 3 years ago
Dear Edward, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Sheena Caldwell
Verified Buyer
“I bought these flowers for a relation who had suffered a bereavement. She sent me a message on the day she received them to tell me how lovely they were. These flowers were ordered on Saturday and delivered on Monday. Brilliant service. I have used Flowers by Post before and will definitely use them again in the future”
Helpful Report
Posted 3 years ago
Dear Sheena, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Ms Christine Furniss
Verified Buyer
“I have used Flowers by Post a few times and have never been disappointed by the quality of the flowers and delivery. This time the flowers were stunning but the delivery let you down. The flowers were given aa estimated time of between 2 and 4 but weren't delivered until 8. There were for a birthday present so wished I had ordered them for the day before.”
Helpful Report
Posted 3 years ago
Dear Christine, Please accept our sincere thanks for posting a review following your recent purchase. Please do accept our apologies for the disappointment caused by the late delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Janet Johnston
Verified Buyer
“Friend was very pleased with the carnations.”
Helpful Report
Posted 3 years ago
Dear Janet, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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