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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Michael Dymock
Verified Buyer
“Arrived on the day .”
Helpful Report
Posted 2 years ago
Dear Michael, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
David Awbery
Verified Buyer
“Lovely flowers and a pleasant surprise to a friend.”
Helpful Report
Posted 2 years ago
Dear David, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
L Laird
Verified Buyer
“I had to place my order by phone as once again I could not access my account. The person who took the order said that it would arrive for the Saturday.”
Helpful Report
Posted 2 years ago
Dear Mrs Laird, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Marian Young
Verified Buyer
“They were a present and my sister reports that they were beautiful, as usual and were delivered on the requested day.”
Helpful Report
Posted 2 years ago
Dear Marian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Carol Howker
Verified Buyer
“Flowers were late but that wasn't the fault of Flowers by Post (their collection wasn't made on the Friday) 5 stars for the flowers as they were lovely as ever.”
Helpful Report
Posted 2 years ago
Dear Carol, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Catherine Birtwistle
Verified Buyer
“Thank you for replacing the flowers which went missing with Royal Mail. They did eventually turn up after 5 days. My sister was thriy.”
Helpful Report
Posted 2 years ago
Dear Catherine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Gill Harris
Verified Buyer
“Flowers arrived on the correct day as requested. As they were a gift I have not actually seen them”
Helpful Report
Posted 2 years ago
Dear Gill, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Michael Wears
Verified Buyer
“Some of the flowers only lasted two days, they had to be thrown away. I have not had this problem in the past.”
Helpful Report
Posted 2 years ago
Dear Michael, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Paul Hicks
Verified Buyer
“I have found it really difficult to get flowers delivered to my address, so it was great to discover this company. They offer a good selection of different varieties and everything arrived as advertised in a strong cardboard packet and in excellent condition. (In fact, they were a day early, but that's far better than being a day late where a birthday is concerned!) I shall definitely be a return customer.”
Helpful Report
Posted 2 years ago
Dear Paul, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Sandra Adams
Verified Buyer
“My friends were delighted with their Autumn Splendour Bouquet it was absolutely beautiful. Another great order from yourselves. I have used Flowers by Post for many years and would not think of going anywhere for flowers. Thank you for always delivering beautiful flowers.”
Helpful Report
Posted 2 years ago
Dear Sandra, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
GILL FRENCH
Verified Buyer
“I have not seen the finished product, ordered for a friend. She seemed very happy with what was delivered to her.”
Helpful Report
Posted 2 years ago
Dear Gill, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Geoffrey Bluestone
Verified Buyer
“Good delivery and long lasting flowers”
Helpful Report
Posted 2 years ago
Dear Geoffrey, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Duncan Macintyre
Verified Buyer
“Flowers arrived in time. Card that was payed for with the message did not. Person receiving Flowers did not know who the flowers came from.”
Helpful Report
Posted 2 years ago
Dear Duncan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order regarding that card and message. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Ioene Davidson
Verified Buyer
“My dad fought in the Second World War and here in Canada we have many Remembrance Day Ceremonies on November 11th. .I love to send my mum red carnations from Flowers by Post to acknowledge this occasion in honour of my late father and thank dad for his participation back in time. The flowers arrived on time and mum loves them. Thank you again for your great service. Ioene Davidson”
Helpful Report
Posted 2 years ago
Dear Ioene, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Tony And Val Lewis
Verified Buyer
“The flowers sent to family members, who were really pleased. Ordering was easy and the flowers were delivered the following day”
Flowers by Post UK Limited 5 star review on 15th November 2023
Helpful Report
Posted 2 years ago
Dear Tony and Val, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Pamela Roff
Verified Buyer
“Beautiful rainbow carnations. Fast delivery.”
Helpful Report
Posted 2 years ago
Dear Pamela, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Sue Westlake
Verified Buyer
“These were sent to my niece and she was thrilled with them.”
Helpful Report
Posted 2 years ago
Dear Sue, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Wendy Howard
Verified Buyer
“Flowers by Post is the best supplier of quality, fresh, beautiful flowers that I have purchased from. Their deliveries are always on time and the flowers are in excellent condition. I have purchased bouquets, plants etc from them for several years and have never had reason to go back to them with a complaint. I have ordered flowers for friends and family from other suppliers that have not come up to standard but Flowers by Post are so reliable, that all of my orders now go to them for peace of mind, quality and price. Thank you”
Helpful Report
Posted 2 years ago
Dear Wendy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbyp
Posted 2 years ago
Helen Walton
Verified Buyer
“I cannot comment on the flowers as not seen them. However the recipient found a box outside the property the day after delivery had been confirmed. They had nothing to tell them they were there. Fortunately they were well packaged and still ok - unless she was being too polite to say.”
Helpful Report
Posted 2 years ago
Dear Helen, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Edith Mcintosh
Verified Buyer
“Flowers arrived promptly and in good condition. Thank you”
Helpful Report
Posted 2 years ago
Dear Edith, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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