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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Anonymous
Verified Buyer
“My friend was delighted with her flower basket. very fresh and long-lasting.”
Helpful Report
Posted 2 years ago
Dear Jackie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Ruth Burlington
Verified Buyer
“Received on time. Recipients delighted, beautiful fragrant freesias.”
Helpful Report
Posted 2 years ago
Dear Ruth, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Sarah Cardew
Verified Buyer
“excellent flowers and service as always”
Helpful Report
Posted 2 years ago
Dear Sarah, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Maddie McBain
Verified Buyer
“Wide selection of lovely bouquets at not silly prices, easy to place an order with no hassle, and they arrived at destination exactly when specified. Thank you.”
Helpful Report
Posted 2 years ago
Dear Maddie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Gerard Wareing
Verified Buyer
“Flowers were delivered as intended day following her release from Hospital of a family member who lives at considerable distance away from ourelves.”
Helpful Report
Posted 2 years ago
Dear Gerard, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Pip Perry
Verified Buyer
“I was extremely impressed with the standard and efficiency of Flowers by Post. The website is comprehensive and the quality of flowers excellent. My niece was really happy with her surprise birthday bunch. Thank you.”
Helpful Report
Posted 2 years ago
Dear Pip, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Gloria Campbell
Verified Buyer
“This company really cares about its customers. The flowers are beautiful and perfect for every occasion. I have no hesitation in highly recommending this company. Excellent service and easy to use website.”
Helpful Report
Posted 2 years ago
Dear Gloria, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
James Williams
Verified Buyer
“The flowers and chocolates were a perfect gift and made my lovely mother-in-law very, very happy. The presentation arrived on time, on the correct day, and in perfect condition. It was a wonderful surprise. I have now been adopted as another blood-relative son which is an honour indeed. Very good value considering the positive effect.”
Helpful Report
Posted 2 years ago
Dear James, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Norman Dodson
Verified Buyer
“I am a regular customer and once again the recipient was delighted with the delivery”
Helpful Report
Posted 2 years ago
Dear Norman, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
William Gunn
Verified Buyer
“Wonderful quality of blooms that brought much happiness to my fiance. Good service with a timely delivery. Very pleased!”
Helpful Report
Posted 2 years ago
Dear William, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mike Potter
Verified Buyer
“Flower arrangement greatly appreciated by recipient”
Helpful Report
Posted 2 years ago
Dear Mike, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
W Tyson-banks
Verified Buyer
“Flowers arrived in good condition on the day requested”
Helpful Report
Posted 2 years ago
Dear W Tyson-banks, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Jenny Stephens
Verified Buyer
“Beautiful flowers delivered very quickly, thank you.”
Helpful Report
Posted 2 years ago
Dear Jenny, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Anonymous
Verified Buyer
“I order flowers and plants regularly. A good selection to choose from. Two things would improve my experience....I would like to have a better choice of greeting cards so the person who receives the flowers every month doesn't get the same few. Also... The Christmas flowers are now available to order, but no Christmas themed cards. That's a bit odd.”
Helpful Report
Posted 2 years ago
Dear Hazel, Please accept our sincere thanks for posting a review following your recent purchase. Please be advised that the Christmas Cards are now available on our site and thank you for your feedback. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Andrew J Brewer
Verified Buyer
“Flowers by Post is a lovely way of sending best wishes to members of the Loyal Hand in Hand Lodge of Oddfellows and we know from the feedback we receive how much they are appreicated. Get well wishes, thinkng of you after an operation or bereavement or congratulations on anniversary or special birthday they really do make a difference.”
Helpful Report
Posted 2 years ago
Dear Andrew, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Jan Webb
Verified Buyer
“A lovely bouquet of rainbow carnations which arrived on the day requested and gave much pleasure to to a 95 year old on her birthday.”
Helpful Report
Posted 2 years ago
Dear Jan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Christopher Parry
Verified Buyer
“Ordered 2. Only one had a card. Disappointed”
Helpful Report
Posted 2 years ago
Dear Christopher, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused of only receiving one card. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Michael Asher
Verified Buyer
“The flowers arrived on time and were in excellent condition. My sister-in-law was very happy with them.”
Helpful Report
Posted 2 years ago
Dear Michael, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Irene Drake
Verified Buyer
“I queried the service with you after the flowers arrived two days after the due day and not in tip top condition. You had been let down by Royal Mail I accept but this is not the responsibility of myself YOUR customer. Your reply was apologetic and offered 10% discount off next order. Bit miffed that everyone can get the same discount for completing this survey, including those whose order arrived on time. Irene”
Helpful Report
Posted 2 years ago
Dear Irene, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Wendy Bunting
Verified Buyer
“After a few issues with getting the correct address for my recipient. Jazz and her team dealt with the matter very professionally and gracefully . I was told the flowers smelt Beautifully.I would recommend Flowers by Post.”
Helpful Report
Posted 2 years ago
Dear Wendy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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