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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mr Kenneth Smith
Verified Buyer
“Beautiful flowers and efficient service . Well done ; many thanks .”
Helpful Report
Posted 5 years ago
Dear Kenneth, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Miss Helen Richardson
Verified Buyer
“I was advised by the recipient of the flowers I sent to say how beautiful they were/are. I didn't receive a photo so haven't seen them for myself. I'm more than happy with the service, selection and price. Thank you.”
Helpful Report
Posted 5 years ago
Dear Helen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr John Balcer
Verified Buyer
“First time using Flowers by Post. first bunch to my daughter in Suffolk, the other bunch to my daughter in Hampshire. they both phoned to say what a "lovely surprise"”
Helpful Report
Posted 5 years ago
Dear John, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Frank Smith
Verified Buyer
“Flowers arrived on date asked for, even added details I missed when I sent a e-mail. Only complaint is a delivery charge was added, and no one replied when I asked why, when on the Google page it said FREE DELIVERY.”
Helpful Report
Posted 5 years ago
Dear Frank, Please accept our sincere thanks for posting a review following your recent purchase. Please be advised we have two methods of delivery. One is with ROYAL MAIL which is free and one which is with DPD which is at a cost which was chosen by yourself. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Anne Garmonsway
Verified Buyer
“Carnations arrived on time. The choice of colours was excellent. I had hoped though that they would have arrived less open and more in bud.”
Helpful Report
Posted 5 years ago
Dear Anne, Please accept our sincere thanks for posting such a positive review following your recent purchase. Please accept our apologies for the flowers being open more than you had liked. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Marion Bogg
Verified Buyer
“Beautiful spray of flowers.”
Helpful Report
Posted 5 years ago
Dear Marion, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Linda Taylor
Verified Buyer
“My friend was pleased with the flowers. Said they had a lovely perfume. Sent me a picture which looked very like the details given when I ordered them. I am delighted that they arrived promptly and were so well received.”
Helpful Report
Posted 5 years ago
Dear Linda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr James Newsome
Verified Buyer
“My niece was delighted with the flowers, I was impressed by the ease of ordering and will certainly use your services again.”
Helpful Report
Posted 5 years ago
Dear James, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Anton Gregory
Verified Buyer
“Firstly after ordering i didnt receive confirmation email after commenting about this on fb i was told to contact admin(no reply)except automated response . flowers arrived that day and my mother loves them i again contacted admin to say they had arrived again only automated response. Last year ordered some carnations for mother in law wrong colour send again no response from admin.usualy flowers are great just customer service.”
Helpful Report
Posted 5 years ago
Mrs Amanda Morris
Verified Buyer
“Very good service and quality, highly recommend”
Helpful Report
Posted 5 years ago
Dear Amanda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Ms Annette Sherrington
Verified Buyer
“Ordering from Flowers by Post is easy and they have a very user friendly website. I was pleased to be contacted and offered an alternative when the flowers I ordered were not in stock. The flowers were for a friend who had just lost a son to Covid; she said the flowers are beautiful and had to be split into two vases as there were so many of them. They really brightened up her day. Thank you FBP.”
Helpful Report
Posted 5 years ago
Dear Annette, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Kathryn Crabtree
Verified Buyer
“Always lovely and great delivery”
Helpful Report
Posted 5 years ago
Dear Kathryn, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Sylvia Knight
Verified Buyer
“Always use this company, flowers are always lovely.”
Helpful Report
Posted 5 years ago
Dear Sylvia, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Ms ZINA BOWEY
Verified Buyer
“The flowers arrived on the day specified, and were in great condition! My friend was delighted by the contents of the bouquet. I can thoroughly recommend flowersbypost.com”
Helpful Report
Posted 5 years ago
Dear Zina, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Pamela Savage
Verified Buyer
“The flowers were sent to a friend who is not in the best of health, so I never saw them but she was delighted with them and said the yellow colour brightened up her day.”
Helpful Report
Posted 5 years ago
Dear Pamela, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Pamela Harrison
Verified Buyer
“I have used the excellent services of Flowers by Post for many years and will continue to do so for hopefully many more! The flowers are quality appearance and perfume. Thank you!”
Helpful Report
Posted 5 years ago
Dear Pamela, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Julia Hoogesteger
Verified Buyer
“Efficient service. Beautiful bouquet. I will use your service again”
Helpful Report
Posted 5 years ago
Dear Julia, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Margaret Collinson
Verified Buyer
“Receiver of the flowers very happy with them well done . Will be ordering more from you in Early April Thank you.”
Helpful Report
Posted 5 years ago
Dear Margaret, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Paul Owens
Verified Buyer
“The flowers were just what I was looking for. The service was reliable, efficient and on time.”
Helpful Report
Posted 5 years ago
Dear Paul, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Ms Linda Charman
Verified Buyer
“I ordered a gift rose for my friends special birthday. It did arrive on her birthday and was well packed, we were both devastated at the rose which had arrived. I felt awful being a special birthday. A replacement rose has been sent, and my friend is happy with, it I still feel awful. I have used Flowers by Post for years, just feeling let down...”
Helpful Report
Posted 5 years ago
Dear Linda, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the condition of the rose pot and for the disappointment caused. We hope the replacement pot brought joy to the recipient. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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