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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Mrs Ruth Robinson
Verified Buyer
“I bought the flowers for a friend's birthday and she was well pleased with them. Thank you.”
Helpful Report
Posted 5 years ago
Dear Ruth, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Jillian Neame
Verified Buyer
“I sent Freesias to both my daughters - the flowers arrived on the day I asked for and the girls said they were lovely.”
Helpful Report
Posted 5 years ago
Dear Jillian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Elaine Lampard
Verified Buyer
“My sister was pleased with the flowers I had sent and they were delivered on time.”
Helpful Report
Posted 5 years ago
Dear Elaine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs J Piper
Verified Buyer
“Flowers for my friends birthday were delivered on the day of my choice. They were well packaged and remained fresh. The recipient was delighted with them and send me a photo to show them off.”
Helpful Report
Posted 5 years ago
Dear Mrs Piper, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr David Rawlings
Verified Buyer
“Arrived on time our friend was very pleased Thanks”
Helpful Report
Posted 5 years ago
Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Helen Weeks
Verified Buyer
“As usual, "Heaven scent" beautiful.”
Helpful Report
Posted 5 years ago
Dear Helen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Jill Brading
Verified Buyer
“The flowers arrived on time and were in lovely condition.”
Helpful Report
Posted 5 years ago
Dear Jill, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Alan Darlington
Verified Buyer
“A big bunch of orange double tulips - beautiful colour and very fresh. Delighted with them - a birthday gift.”
Helpful Report
Posted 5 years ago
Dear Alan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr Alan Doick
Verified Buyer
“I am very pleased with the flowers which you sent, they arrived about 1pm. Here we are a few days later and they are looking great, thank you”
Helpful Report
Posted 5 years ago
Dear Alan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Christine Prentice
Verified Buyer
“I have been buying flowers for members of my family, also my friends from Flowers by Post for a number of years. Have always been pleased with their service. I will use them again, found their service and prices excellent. Delivery is always on time.”
Helpful Report
Posted 5 years ago
Dear Christine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Heather Clark
Verified Buyer
“Have used flowers by post for many years the quality, value, delivery has always been tip top”
Helpful Report
Posted 5 years ago
Dear Heather, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Elizabeth Wild
Verified Buyer
“I paid extra for my stepmother to receive the pot rose on Sat 6 March. It's an important day, as her wedding anniversary and the anniversary of my father's death coincide. The rose did not arrive on Sat, Sun or Mon, and I had to contact you Post myself to find out what was going on. To be fair, I think your staff had started calling about 14 customers, having realised that something had gone wrong. They arranged a delivery for Tues 9 March and refunded the whole postage and extra fee. I find this only just acceptable. I'm a long-standing customer, and you should have offered a reduction on the price of the pot rose. However, until now you always gave excellent service and quality, and I will give you one more try. I suspect that this was only a blip, and that you will return to your normal excellent service.”
Helpful Report
Posted 5 years ago
Dear Elizabeth, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the disappointment caused. The moment we knew this had happened we tried contacting all customer to explain the situation. We hope we will be able to restore your faith in our business. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Jacqueline Hollis
Verified Buyer
“These are very beautiful flowers”
Helpful Report
Posted 5 years ago
Dear Jacqueline, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Lindsey Walden
Verified Buyer
“Hi , I Ordered some orange tulips for my sister's 60th birthday . I arranged delivery for the day before 2nd March 21, which I'm so pleased I did as my sister rang me to say she received them at 19hrs that evening. This is the first time I have been disappointed with the delivery services especially with all the years I have been ordering flowers from you. I did notice when I placed the order you were no longer using Royal mail & have changed to Yodel . I did ask my sister if she was pleased with them, she mentioned that they were lovely & the colour of them are a beautiful orange. On a personal view I know Yodel delivered on the day I requested but I feel as though the timing for the flower delivery was very late in the day which sadly I know is out of your control. Kind Regards Lindsey Walden”
Helpful Report
Posted 5 years ago
Dear Lindsey, Please accept our sincere thanks for posting a review following your recent purchase. Please be advised we do still have a Royal Mail service, however we now have a second dispatch center where some of our bouquets are delivered by Yodel. Please accept our apologies for the disappointment caused for the flowers arriving later on in the day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Miss Nicky Davis
Verified Buyer
“Great service & easy to use, flowers were simple but lovely, exactly what was required.”
Helpful Report
Posted 5 years ago
Dear Nicky, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs J Walters
Verified Buyer
“Recipients very pleased with flowers”
Helpful Report
Posted 5 years ago
Dear Mrs Walters, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Liz Robson
Verified Buyer
“The flowers were a gift so I didn't see them myself, but apparently they were beautiful and arrived on time - so that's good for me!”
Helpful Report
Posted 5 years ago
Dear Liz, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Miss Carol Gregory
Verified Buyer
“An excellent service and the website is easy to use. I have used 'Flowers by Post' for a few years and have had no problem with them, everything has gone very smoothly and deliveries have all been on time. Thank you for an excellent service and lovely flowers.”
Helpful Report
Posted 5 years ago
Dear Carol, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mrs Christine Ridgway
Verified Buyer
“Recipients were very pleased with them. Ordering very efficient.”
Helpful Report
Posted 5 years ago
Dear Christine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Mr David Culliford
Verified Buyer
“Very pleased with the quality and selection of the booms. And arrived exactly on time .”
Flowers by Post UK Limited 5 star review on 9th March 2021
Helpful Report
Posted 5 years ago
Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase and thank you for the photo. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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