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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Patricia Bailey
Verified Buyer
“My daughter said flowers were colourful and fresh and arrived the correct day”
Helpful Report
Posted 1 year ago
Dear Patricia, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Jayne Custance
Verified Buyer
“Excellent quality and reliable. What more could you want!!!!”
Helpful Report
Posted 1 year ago
Dear Jayne, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Brian Wheeler
Verified Buyer
“As always very pleased with the flowers. Delivered when promised. Will not hesitate to use Flowers by Post again. Have a happy Christmas! Brian.”
Helpful Report
Posted 1 year ago
Dear Brian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Chris Lamport
Verified Buyer
“This is not the first time that I have written on this site. I've ben buying for some 20 years now. The service is great and my recent recipient was overjoyed with her flowers”
Helpful Report
Posted 1 year ago
Dear Chris, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Pam Thornton
Verified Buyer
“Always good quality and last well. Recipients always pleased.”
Helpful Report
Posted 1 year ago
Dear Pam, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Jean Liddle
Verified Buyer
“Beautiful flowers , disappointed because they didn’t arrive on correct day, which I know wasn’t your fault. Hence only the 4.Customer services I can’t fault, helpful all the way.”
Helpful Report
Posted 1 year ago
Dear Jean, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Christine Parker
Verified Buyer
“I sent my friend flowers as she was unwell. She sent me a picture & they looked lovely.”
Helpful Report
Posted 1 year ago
Dear Christine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Linda Kibbey
Verified Buyer
“Recipient described the flowers as beautiful. They sent a photo & the orchids looked lovely.”
Helpful Report
Posted 1 year ago
Dear Linda, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Mr.Frederick Harmer
Verified Buyer
“The gift of scented rose to celebrate 60 years from 1st date was well received by my wife. HOWEVER I was disappointed that the message card had been folded in half across the picture to get it in the small package and was badly creased.”
Helpful Report
Posted 1 year ago
Dear Frederick, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding your message on your card. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Ruth Davies
Verified Buyer
“Lovely service”
Helpful Report
Posted 1 year ago
Dear Ruth, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Vivianne WILKINSON
Verified Buyer
“Very disappointed.Ordered on the 6th December, for delivery on 12th December.They were a birthday gift.Unfortunately they didn't arrive until 4days later.Not impressed.”
Helpful Report
Posted 1 year ago
Dear Vivianne, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Wilfred Floyd
Verified Buyer
“Flowers excellent quality and arrived on time many thanks”
Helpful Report
Posted 1 year ago
Dear Wilfred, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Carol Howker
Verified Buyer
“Finally got to see them in person. Happy mum = happy daughter. Lovely as always.”
Flowers by Post UK Limited 5 star review on 16th December 2024
Helpful Report
Posted 1 year ago
Dear Carol, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Anonymous
Verified Buyer
“Want to retract previous review. Flowers were delivered by a temporary postman who had left them in the greenhouse but had not put a note through the door. Found by chance this morning and still in good condition so ten out of ten for the flowers but zero for the postman”
Helpful Report
Posted 1 year ago
Dear Anonymous, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Melita Chynoweth
Verified Buyer
“Flowers by Post are my go to place whenever I want to send flowers for birthday, anniversary gifts etc. The flowers are always great quality, delivered on time and the recipients are always delighted with them. There is a large selection of bouquets to choose from. All in all, great products, brilliant service and superb value for money. Wouldn't use any other company.”
Helpful Report
Posted 1 year ago
Dear Melita, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Robert Ramsay
Verified Buyer
“Absolutely First Class.”
Helpful Report
Posted 1 year ago
Dear Robert, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Ruth Pearson
Verified Buyer
“Flowers (Fresias) were well received, but the mini pack of Guylian chocolates did not arrive. I had checked with the recipient, as they hadn't mentioned them. I won't bother with extras again,as they're over-priced anyway.”
Helpful Report
Posted 1 year ago
Dear Ruth, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the Chocolates missing off your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Jane Wess
Verified Buyer
“Through no fault of theirs the flowers did not arrive for 4 days after the delivery date. They replaced them with a fresh bunch free of charge with no fuss.”
Helpful Report
Posted 1 year ago
Dear Jane, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Sue Giles
Verified Buyer
“These flowers were ordered for an Aunts 90th Birthday, she received them on time and she has told me how pleased she is with them.”
Helpful Report
Posted 1 year ago
Dear Sue, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Keith Ayre
Verified Buyer
“Ordered for a birthday so quite important for delivery date. Perfect time and quality of flowers (18 carnations ) was excellent. Have used Flowers by Post many times.”
Helpful Report
Posted 1 year ago
Dear Keith, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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