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Flowers by Post UK Limited Reviews

4.7 Rating 14,255 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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RIYAZ ESSA
Verified Buyer
“Excellent services My friend was indeed surprised to get a long distance gift by Flowers by Post Thank you very much!!!”
Helpful Report
Posted 1 year ago
Dear Riyaz, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Iain Hart
Verified Buyer
“I use Flowers by Post every couple of months as it is the only place I can get large bi-coloured carnations and they never disappoint me. The flowers are always in perfect condition, are well packaged and always arrive on the date requested. They are a fantastic company that I will continue to use, highly recommended!”
Helpful Report
Posted 1 year ago
Dear Iain, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Wallace Ormiston
Verified Buyer
“Ordering was easy, delivered on time, and the flowers were lovely.”
Helpful Report
Posted 1 year ago
Dear Wallace, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Ioene Davidson
Verified Buyer
“Quality flowers delivered on time! My mum, aged 96, loves receiving these flowers and it is an easy way for me to send them. Living in Canada I am blessed your company is able to help me keep in touch with my mum! Thankyou!”
Helpful Report
Posted 1 year ago
Dear Ioene, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Dave Wellings
Verified Buyer
“I believe the recipient was very pleased, with the delivery and quality of the Flowers.”
Helpful Report
Posted 1 year ago
Dear Dave, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Catherine Allen
Verified Buyer
“Easy to order, a good choice of flowers . Liked the idea of seasonable autumnal colours. Good value for money. Flowers arrived in good condition and lasted for some considerable time. Congratulations An excellent service.”
Helpful Report
Posted 1 year ago
Dear Catherine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
J Gell
Verified Buyer
“For the very first time had a problem with the flowers ordered. It was very swiftly rectified by very pleasant staff,and the same bouquet was replaced and delivered. I am always extremely satisfied with the flowers and service from this company and will continue to use them for all my flower gifting.”
Helpful Report
Posted 1 year ago
Dear J Gell, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Anonymous
Verified Buyer
“Always reliable and good products. I had to change the postal address of the recipient after initially submitting my order. No problem - all done to my satisfaction including a phone call from your staff to discuss. Anonymous.”
Helpful Report
Posted 1 year ago
Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Sarah Cardew
Verified Buyer
“Beautiful flowers and excellent service as always”
Helpful Report
Posted 1 year ago
Dear Sarah, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Sue Childs
Verified Buyer
“Very good reliability. Friends and family are always pleased with them. Although I ordered my Xmas flowers too early so initially missed the Xmas discount code, I was so very pleased and impressed that you have applied the code for me and given me the discount. That is such good customer service and care and it is much appreciated. I will continue to use you and recommend you to others . Thank you”
Helpful Report
Posted 1 year ago
Dear Sue, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the discount code of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Kathy Black
Verified Buyer
“The flowers were a birthday gift for Hubby’s mum. Her birthday was Monday 2nd Dec 2024 so I asked that they arrive by 30th November. The post has been unreliable and she lives on the Isle of Man so getting them delivered early seemed sensible. My dispatch email said they weren’t even dispatched until the 30th Nov, so obviously they did not arrive in time for her birthday. This was very disappointing for her and for us. We try to support the Royal Mail, which is obviously struggling so post far earlier than we used to, and I thought I’d asked you to do the same by requesting they be delivered by 30th, but you didn’t even dispatch till that date.”
Helpful Report
Posted 1 year ago
Dear Kathy, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
SALLY BEADLE
Verified Buyer
“Flowers arrived on time, Andrea said they were fresh and still to open, also there was a candle enclosed which was a very nice touch, not expected. Thank you”
Helpful Report
Posted 1 year ago
Dear Sally, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Sheena Caldwell
Verified Buyer
“These flowers were a present for a 90th birthday. I couldn't have bought a nicer flower display anywhere else. Both the quality of the flowers and the price were excellent.”
Helpful Report
Posted 1 year ago
Dear Sheena, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Marion Trafford
Verified Buyer
“Flowers were delivered a day late, so missed the birthday, inspite of being ordered one week ahead of time. Very disappointing. Flowers looked a bit tired when they were eventually delivered, having been in transit too long, but did revive fairly well. I realise this may have been a carrier problem rather than the fault of Flowers by Post ... in which case they should consider finding a more reliable way of delivery. Sadly I won't be using them again.”
Helpful Report
Posted 1 year ago
Dear Marion, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Phillip Bonnetti
Verified Buyer
“Havin used Flowersbypost for many years, I was recentyl dissappointed with an order for my wife. I told Flowersbypost, who quickly and efficiently replaced the order with a lovely bouqet and a discount code for future order, you cannot fault them for their response there A1 Many Thanks!”
Helpful Report
Posted 1 year ago
Dear Bonnetti, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Robert Reeves
Verified Buyer
“Ordered one day and delivered the next = excellent Beautiful roses in various states of opening = excellent Very much appreciated by recipients who are going through a difficult time = excellent Overall = 5 star highly recommended”
Helpful Report
Posted 1 year ago
Dear Robert, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Jackie Stevenson
Verified Buyer
“l order the baskets of flowers and they always get glowing reports from the receipients The flowers are always fresh and last at least two weeks. Never been disappointed”
Helpful Report
Posted 1 year ago
Dear Jackie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Donald Leon Soon
Verified Buyer
“The recipient was delighted with her flowers. They arrived on time. Excellent service. Thanks.”
Helpful Report
Posted 1 year ago
Dear Donald, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Sandra Adams
Verified Buyer
“I ordered the Electric Blue Orchids for a friend recently and she was absolutely delighted with these flowers. I have ordered the orchids for a few of my friends as they are outstanding and such a beautiful colour. Flowers by Post never let me down the flowers are always delivered on time I would not go anywhere else.”
Helpful Report
Posted 1 year ago
Dear Sandra, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Stephen Aston
Verified Buyer
“Ordered flowers for my sisters birthday in the UK from Bulgaria; very quick and easy to do, and decent range of floral options. Delivery was on time and she tells me they look 'lovely', so pleased with the service.”
Helpful Report
Posted 1 year ago
Dear Stephen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews
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