Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.85

3.9 Rating 968 Reviews

71 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.9

Based on 968 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 4 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second order was not delivered Promised refund twice by email First said 3 to 5 working days Second said 5 to 10 working days Still no refund?”

Helpful Report

Posted 2 weeks ago

“They arrived on time and exactly as the picture showed was very streamline and very professional I am old use the service again”

Flower Shops Network 5 star review on 6th January 2026

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Posted 2 weeks ago

“I live in Portugal, wanted a bouquet for a 70th Birthday for a friend in UK. The bouquet was beautiful and cheaper than other international suppliers! Thank you so much, it made her day 🥰”

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Posted 2 weeks ago

“Recipients were delighted. The pictures they sent showed the bowl in the middle of the table with the candle lit. They loved the colours of the arrangement especially. The order was delivered exactly as stated. A very good experience all round,”

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Posted 3 weeks ago

“Order placed of flowers and chocolates to be delivered on 31.12.25 Flowers were not delivered on that day Today I had an email to say the flowers were delivered No flowers have been received and I would like a refund. I have used the phone number provided and was unable to speak to anyone. I have emailed the customer service team, I have not heard anything. Very disappointed, will not recommend or use again”

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Posted 3 weeks ago

“The flowers for my wife’s birthday were beautiful! They arrived on time and the delivery person was very polite. I would recommend you ordering from this supplier.”

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Posted 3 weeks ago

“This is the second time I have used this company and both times I have been eventually "reached out to to apologise that there is no florist in the area to fulfil the order". The order was for Oxfordshire hardly the back of beyond! They inform me that they have cancelled my order and will refund me within 5-10 days. In the meantime I have used Interflora and paid out another load of money for flowers which will now arrive a day late.”

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Posted 3 weeks ago

“Still not received them and still not received a reply to the two emails I sent”

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Posted 3 weeks ago

“The flower card had the wrong name on it and signed off by the wrong name too. Disappointing.”

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Posted 3 weeks ago

“Great recipient very pleased”

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Posted 3 weeks ago

“I have tried many years to find a good local florist and OMG these flowers were just beautiful! From the packaging to the minor details (card & boxing) I’m really impressed. The quality went beyond my expectations & I love they have a number you can contact them on which makes it feel less transactional! Thank you so much my sister loved the flowers & you now have a long term customer. I have used prestige flowers for 6 years and I will no longer be using them anymore! Happy New Year!”

Helpful Report

Posted 3 weeks ago

“Got the lovely flowers BUT chocolates, were missing!!! was in touch about this and it was a mistake! And I'll get a refund for £11. Thankyou. And have a happy new year. Jane Rogerson”

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Posted 3 weeks ago

“I found the ordering process very easy and the flowers I chose very affordable. I sent the gift to my Aunt overseas so I do not know how they looked on arrival but I trust they were as in the picture. Delivery was as requested and the whole experience was professional. FSN is now my go-to florist.”

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Posted 3 weeks ago

“The Christmas arrangement was beautiful! My recipient sent me a picture of it. As I live in Canada and my recipient lives in Wales, I will be ordering from you again. Thank you.”

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Posted 3 weeks ago

“They made my friend extremely happy before the Christmas and she loved them!”

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Posted 3 weeks ago

“Flowers were beautiful & arrived on time i would order from the flower shop network again .”

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Posted 3 weeks ago

“I ordered two deliveries-only one was made with no contact being made about why the other was not. Now told I should be getting a refund in "5-10 days"-the order should have been delivered on 17th December so why I have not got my refund yet? Most dissapointing and will not be using this firm again.”

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Posted 3 weeks ago

“Gorgeous flowers, delivered accurately and on time. Thank you very much.”

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Posted 3 weeks ago

“The flowers and vase were not delivered on time in fact they never came .my ex wife was bery disappointed I AM STILL WAITING FOR MY REFUNDS”

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Posted 3 weeks ago

“TOTALLY TOTALLY DISSAPOINTED spent a lot of money on flowers for a loved one at Christmas and this company couldn't care less they put the wrong name on the card, so it ruined the gift. WILL NEVER USE AGAIN need a florist who cares about their customers this outfit DOESN'T”

Helpful Report

Posted 3 weeks ago

Flower Shops Network is rated 3.9 based on 968 reviews